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Associate Director of Financial Aid

Arkansas State University Beebe
Beebe, Arkansas
Date posted
Nov 6, 2023

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Type
Full Time

Job Details


The Associate Director is a member of the management team and assists with the overall administration of the entire financial aid program.

Provides training, direction and supervision to the financial aid staff on all campus locations to ensure effective, accurate & efficient delivery of services to students. Assists in monitoring compliance with federal, state & institutional polices & procedures and assess these areas for continual quality improvement. Addresses unresolved student issues in a professional and caring manner at all times.

Assists the Director in the development of polices to ensure compliance with state, federal and institutional regulations. Helps develop, implement, evaluate & maintain department policies and procedures. Resolves problems and issues affecting the department and recommend measures to improve the effectiveness and efficiency of the department. Develops and manages R2T4 withdrawal reports and notifications to the students. Acts in the absence of the Director. Perform other duties as assigned.


1. Assist with managing Banner migration.

2. Package Financial Aid.

3. Process R2T4s and return funds.

4. Supervise front office staff.

5. Reviews Banner Financial Aid reports. Resolves any errors.

6. Oversee and update WebX software.

7. Reconcile Pell, Loans and balance FISAP.

8. Determine and process dependency over-rides, homeless classification, and non-citizen status eligibility.

9. Make presentations on Financial Aid: Freshman Seminar Classes, Area High Schools, Orientation sessions and other recruitment events.

10. Supervise, train, and monitor staff to meet ongoing policies and regulatory standards.

Required Education/Experience: Bachelor’s degree. At least three years closely related work experience in Financial Aid, Higher Education or Finance related field. At least 12 months of direct supervisory experience


Arkansas State University-Beebe

Founded in 1927, Arkansas State University-Beebe is an operationally separate, two-year institution of the Arkansas State University System. With campuses located in Beebe, Heber Springs, Searcy, the Little Rock Air Force Base, and online, the college offers associate degrees, certificates, and non-credit training for business and industry. ASU-Beebe is nationally recognized by the Aspen Institute for student success rates. 

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