Director of Residence Life



Under the general supervision of the Dean of Students, and as an integral and highly engaged member of the Student Life Team, the Director of Residence Life manages all aspects of residence life, including administrative, budgetary, facilities, programmatic goals, training and supervision within the department. The Director is an innovative and collaborative leader with excellent communication skills and a commitment to serving students in a team-oriented environment. The Director is responsible for the establishment and implementation of long-term planning, annual goals and objectives, assessment activities, and services and programs for the residential community. The Director is responsible for the supervision of the Associate Director of Residence Life, Housing Operations Coordinator, Graduate Assistant Hall Directors, Resident Assistants, and student workers. Through this role, they set the tone and example for serving the holistic needs of residential students. The Director also works in partnership with other campus offices, including Admissions, Student Success, Athletics, and Student Engagement to help ensure that students have a successful transition to and experience with residential campus life. This is a full-time, 12-month, residential position. On-campus residence or near-campus housing is provided and must be used.

Essential Duties include the following. Other duties, including evening and weekend responsibilities, may be assigned.

Residence Life (60%)
  • Develop and implement strategic goals and objectives for residence life in alignment with the college’s strategic plan.
  • Develop a living/learning environment that is conducive to academic success, wellness, progression/graduation, and personal growth and development.
  • Oversee and implement a residential curriculum that is aligned with the mission and strategic plan of the College and the goals of Student Life.
  • Work closely with the Dean of the Faculty, Department Chairs, and Dean of Students to support living/learning communities, language houses, special housing, etc.
  • Develop and coordinate programs in the residence halls that enhance student satisfaction with the on-campus living experience and reflect a thriving residential community.
  • Maintain and report data regarding residence hall capacity projections (both undergraduate and graduate), occupancy, retention, and attrition; submit regular reports to specific campus offices.
  • Provide the Dean of Students with data necessary to inform annual budgeting projections for residential students, including both undergraduate and graduate.
  • Create, publish, and maintain residence life publications, forms, training manuals, web site, and other materials.
  • Select and train Resident Assistants and Graduate Assistant Hall Directors and provide a recurring timeline for these processes in collaboration with other student life offices.
  • Work closely with the Dean of the Faculty, Department Chairs, and Dean of Students to support living/learning communities, language houses, special housing, etc.
  • Oversee and develop effective policies and procedures to ensure a safe and positive residential environment.
  • Develop and maintain a consistent and comprehensive housing inspection program for on-campus and off-campus housing.
  • Work closely with the Dean of Students to provide interventions for students or situations that may pose a threat or concern to the residential community.
  • Communicate with residents and parents regarding residence life policies and procedures.
  • Identify appropriate solutions for complaints from students or parents.
  • Work closely with the Associate Director of Residence Life to disseminate student conduct reports to appropriate individuals involved.
  • Serve in the Professional-On-Call rotation and provide adequate support to resolve emergency situations.
  • Work closely with Office of Campus Safety to mitigate emerging or ongoing concerns in the residence halls.
  • Participate in design and planning meetings required for residence hall renovations.
  • Assume other duties as assigned by the Dean of Students.
Supervisory Responsibilities (15%)
  • Supervise the Associate Director of Residence Life, Housing Operations Coordinator, Graduate Assistant Hall Directors, Resident Assistants, and student workers.
  • Encourage and support professional development opportunities for residence life staff.
  • Oversee all facets of the Resident Assistant selection process.
  • Develop a comprehensive training program for RAs and Graduate Assistant Hall Directors; use outcomes assessment to assure that training goals are successfully achieved.
  • Participate in the annual performance review process for professional staff, RAs, and Graduate Assistant Hall Directors.
  • In partnership with Human Resources, implement a progressive discipline model for RAs or Graduate Assistant Hall Directors who demonstrate behavior inconsistent with the expectations of Residence Life, Student Life, or the College.
Campus Support/Partnerships (15%)
  • Collaborate with academic and co-curricular departments to create a safe, welcoming, and vibrant residential life experience.
  • Collaborate with the Office of Admission to ensure timely student placement in residential housing during peak times throughout the year.
  • Serve on the Students of Concern Committee and assist with College’s retention efforts for residential students.
  • Support and participate in new student orientation programming.
  • Serve on other campus-wide committees as assigned and as appropriate for job responsibilities.
  • Serve on the committee for Accessibilities Services to discern appropriate accommodations.
Administrative Support (10%)
  • Develop and monitor department .
  • Negotiate and manage contracts related to housing functions.
  • Actively engage in and support the residence hall renovation master plan.
  • Complete annual and quarterly department reports, as requested.
  • Work closely with the Office of Institutional Research and Assessment to develop and administer evaluation tools for residence life.
  • Participate in other assessment initiatives for the Office of Student Life.
Supervisory Responsibilities
  • Associate Director of Residence Life
  • Housing Operations Coordinator
  • Graduate Assistant Residence Hall Directors
  • Resident Assistants
Weekly Work Hours
  • 8:30 a.m. – 5:00 p.m.
  • Additional duties may be assigned while serving in the Professional-On-Call rotation
  • Must attend scheduled Open Houses and Admitted Student Days, as well as Summer Orientation sessions.
Qualifications

We seek a candidate who values diversity, equity and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively with partners across campus in support of Hood College’s mission as a student-centered, liberal arts institution.

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Master’s degree in college student development, higher education, or a related field plus three years’ experience, including supervisory experience, in residence life or other congregate housing model in an educational setting. Demonstrated supervisory and management skills required, as is knowledge of student development theory and ability to integrate that knowledge into a clear, consistent programmatic and supervisory plan. Candidate must have the proven ability to apply principles of organizational leadership and develop a positive rapport with students, faculty, and staff. They must also demonstrate well developed written and verbal communication skills, have experience working in a multicultural environment and desire to positively contribute to fostering an inclusive environment.

Proven record of success in higher education leadership and/or administration, with evidence of a highly student-centered philosophy and work ethic, as well as a commitment to an educational experience grounded in the liberal arts. Strong computer skills, written and oral communication skills, and an ability to multitask are required. A mission-centered and highly collaborative professional philosophy is also required. Experience in experiential training and facilitation is preferred. The director will be expected to contribute to our campus culture committed to diversity, equity and inclusion.

Preferred Skills and Characteristics
  • Student-centered
  • Collaborative
  • Team-builder
  • Innovator
  • Self-starter
  • Troubleshooter
  • Problem solver
Technology Skills

Proficient in MS Office tools (Microsoft Word, Excel, and PowerPoint), e-mail and Internet. Ability to learn new applications quickly including organization-wide information systems and department-specific software applications.

Language Skills

Strong oral and written communication skills. Ability to effectively provide information and positively respond to questions from both external and internal customers both in person and by phone. Ability to write routine reports and correspondence.

Mathematical Skills

Proficient with statistical and financial concepts. Must have the ability to apply those concepts to tracking, projections, goal setting and interpreting reports. Must be able to draw conclusions from reports and make cost effective decisions regarding programs.

Reasoning Ability

Ability to solve practical problems and deal with a number of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to work independently and as a member of a group in developing and executing project plans. Ability to work in theoretical arena and apply logic as appropriate.

To Apply

We invite qualified candidates to apply on-line via our electronic application which requires submission of a cover letter, résumé and three professional references.

If you need assistance with the on-line application process, please email humanresources@hood.edu or call (301) 696-3592.

Hood College is committed to diversity in its faculty and staff and subscribes to a policy of hiring only individuals legally eligible to work in the United States. EOE/AAP/M/F/Vet/Disability Employer

Hood College does not discriminate on the basis of sex, race, color, national origin, sexual orientation, gender identity or gender expression, marital status, pregnancy, disability, religion, or age in recruitment, admission and access to, or treatment, or employment in its programs, services, benefits, or activities as required by applicable laws including Title IX of the Educational Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, and complies with the law regarding reasonable accommodation for disabled applicants and students. Inquiries about discrimination or reasonable accommodation should be referred to the Title IX and Section 504 Coordinator at Alumnae Hall, 401 Rosemont Avenue, Frederick, MD. 21701 (AD 312), (301) 696-3592. For complete information on Hood College’s nondiscrimination policy, please visit http://www.hood.edu/non-discrimination/ .

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