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Assistant Director of Production and Client Services

University of Oregon
Oregon, United States
Salary Not specified
Start date
Oct 30, 2023

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Assistant Director of Production and Client Services

Job no: 532892

Work type: Officer of Administration

Location: Eugene, OR

Categories: Communications/Public Relations/Marketing, Executive/Management/Director, Planning/Project Management

Department: Strategic Communications and Marketing
Appointment Type and Duration: Regular, Ongoing
Salary: $60,000 - $70,000 per year
Compensation Band: OS-OA06-Fiscal Year 2023-2024
FTE: 1.0

Application Review Begins

November 14th, 2023; position open until filled

Special Instructions to Applicants

Please submit a resume, cover letter, and three professional references.

Department Summary

The Department of SSEM Strategic Communications and Marketing (SC) is charged with helping market the University of Oregon (UO) to a broad range of audiences, positioning the university as a premier public university to attract and enroll prospective undergraduate students. The department utilizes and manages a comprehensive suite of communications tools, including public relations, branding, advertising, digital media, and more for the benefit of the university.

Position Summary

The Assistant Director of Production and Client Services (assistant director) manages SSEM Strategic Communications and Marketing's (SC) project management system and leads efforts to support all SC employees by activating and tracking their work consistently. The assistant director serves as the lead administrator and has full oversight of the project management system.

This position will develop training guidance and collaborative relationships with users, maintain successful use and administration of the project management systems, and will be expected to exercise discretion and decision-making depending on the goals of an assignment or situation.

Reporting to the Associate Director of Strategic Communications and Marketing, the assistant director is responsible for communicating to multiple internal audiences on behalf of the AVP ensuring that efforts are coordinated for SSEM leadership and units. This position will maintain, and support division-wide policies and procedures related to marketing and branding and oversee content updates and self-training on SSEM websites.

This position works with and manages high-impact projects and sensitive and confidential information. The assistant director is responsible for operational management, tracking, and more detailed support needed to activate major marketing and branding initiatives.

The assistant director position is hybrid/remote eligible with supervisor and department head approval.

Minimum Requirements

  • Bachelor's degree in journalism, communications, English, writing, public relations, or related discipline OR five years of professional experience working in the areas of communications, marketing, project management, or public relations.
  • Three years of professional experience as a communications professional for an organization which involved gathering information, writing and producing materials, presenting information to the public, and handling communications, marketing, or public relations, with an emphasis on project management.

    Professional Competencies

  • Excellent writing skills, and interpersonal communication skills.
  • Experience with and/or commitment to working effectively with individuals from diverse backgrounds and cultures.
  • Success working in a team environment and ability to work cooperatively with individuals in a service-oriented environment.
  • Outstanding project management and organizational skills.
  • Ability to produce high-volume, high-quality work in a rapidly changing environment.
  • Basic knowledge of Microsoft Office Suite, Adobe Creative Cloud, project management applications, and web-based content management systems.

    Preferred Qualifications

  • Project management and client management experience.
  • Experience in developing or leading efforts to implement system-wide technologies and willingness to learn emerging media.
  • Experience working in marketing and communications in higher education.
  • Experience working with contracted vendors.
  • Experience leading team training.
  • Experience working with executives and serving as team lead for administrative needs.
  • Experience in leveraging technology communication tools.

    FLSA Exempt: Yes

    All offers of employment are contingent upon successful completion of a background inquiry.

    The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit

    The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at or 541-346-5112.

    UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

    In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at

    To apply, visit


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