ACE Program Director
Description of Duties
The State University of New York (SUNY) College at Canton seeks to
hire a Program Director to launch and implement CUNY’s (the City
University of New York) ACE (Accelerate, Complete, Engage) program
on our campus. ACE is a comprehensive academic support program
designed to help students complete their academic journey to the
bachelor’s degree on time. Modeled on the principles of CUNY’s
highly successful and nationally recognized Accelerated Study in
Associate Programs (ASAP), ACE provides intensive academic
advisement, career development, tuition scholarships, textbooks,
and transportation assistance. The program will launch at SUNY
Canton in Spring 2024 and the inaugural Program Director will work
closely with faculty, staff and administrators at SUNY Canton as
well as ACE Program Staff in CUNY to organize all elements
necessary to make ACE successful at the College.
ACE helps students earn their college degree as quickly as possible
by removing the financial, academic, and personal obstacles that
many students typically confront. Key ACE program features include
a consolidated block schedule, required full-time study and
comprehensive advisement and career development services. Financial
incentives include tuition and fee gap scholarships for financial
aid eligible students, textbook assistance, and travel vouchers for
students. SUNY Canton’s pilot implementation of the ACE program
will focus on transfer students.
Reporting to the Provost and Vice President for Academic Affairs,
the ACE Director provides general day-to-day oversight and
successful delivery of a comprehensive program of academic,
advisement, career and financial supports for program students. The
director will represent the College’s ACE programs on all relevant
committees, within and outside the College, developing and
maintaining relationships that create buy in and allow the program
to operate successfully as part of the college. The director will
implement CUNY ACE policy, as well as develop local program
policies and processes, to meet the Program’s mission, as well as
develop the local strategy to meet program enrollment/recruitment
targets each semester.
The Program Director recruits, hires, and oversees all program
staff and manages the development of processes to enter, share, and
analyze engagement and outcomes data, both within the team and with
college leadership, to ensure successful progress toward student
engagement and program academic performance benchmarks regularly
and consistently. The director oversees the program budget and
daily administration, including scheduling and timely delivery of
services. The director is responsible for creating a supportive,
inclusive environment that encourages and promotes opportunities to
staff for professional development and growth.
Other duties, in collaboration with other program designees,
- Oversee the development and timely implementation of strategies
and delivery of supports to improve retention, including
interventions/academic supports for probation and at-risk
- Create and manage program component deliver and data collection
to ensure successful progress toward student engagement and program
academic performance benchmarks.
- Develop strategy and processes to reach enrollment
- Develop processes for program incentive distribution in
coordination with appropriate college departments.
- Develop strategy and mechanisms to increase FAFSA completion,
reduce SAP/verification issues.
- Establish points of contact within college departments integral
to programming including, but not limited to admissions, registrar,
career services, financial aid.
- Regularly attend required meetings with CUNY ACE staff, prepare
reports for the SUNY-System Administration, and share outcomes for
each semester with college leadership.
- Monitor the development of a comprehensive framework to provide
opportunities for ACE students to progress toward career.
- Bachelor’s degree (master’s preferred) in an appropriate
disciple and five years related experience, or a Master’s degree in
Higher Education Administration, Educational Leadership,
Educational Psychology, Counseling, and/or Social Work and three
years of relevant experience. The ideal candidate will have:
- Strong management and supervisory skills, ability to manage
change and build productive teams.
- Demonstrated budget oversight and planning experience.
- Demonstrated successful program management experience,
including strategy development.
- Understands the experiences of historically marginalized groups
in the U.S. in education, particularly Black, Indigenous, Latinx,
and people with disabilities.
- Demonstrated ability to cultivate and develop inclusive and
equitable working relationships with students, faculty, staff and
- Excellent organization, project management, communication, and
- Proficient computer skills, particularly Microsoft Office;
Business Intelligence (BI) and Tableau data visualization software
Prior to a final offer of employment, the selected candidate will
be required to submit to a background check including, but not
limited to, employment verification, educational and other
credential verification, and criminal background check.
Closing Date for Receipt of Applications
Review begins immediately and will continue until the position is
SUNY Canton, a unit of the State University of New York, is an
affirmative action, equal opportunity employer. SUNY Canton is
building a culturally diverse and pluralistic faculty and strongly
encourages applications from minority and women