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ACE Program Director

SUNY Canton
New York, United States
Salary Not Specified
Date posted
Oct 27, 2023

Job Details


ACE Program Director


Provost's Office



Description of Duties

The State University of New York (SUNY) College at Canton seeks to hire a Program Director to launch and implement CUNY’s (the City University of New York) ACE (Accelerate, Complete, Engage) program on our campus. ACE is a comprehensive academic support program designed to help students complete their academic journey to the bachelor’s degree on time. Modeled on the principles of CUNY’s highly successful and nationally recognized Accelerated Study in Associate Programs (ASAP), ACE provides intensive academic advisement, career development, tuition scholarships, textbooks, and transportation assistance. The program will launch at SUNY Canton in Spring 2024 and the inaugural Program Director will work closely with faculty, staff and administrators at SUNY Canton as well as ACE Program Staff in CUNY to organize all elements necessary to make ACE successful at the College.


ACE helps students earn their college degree as quickly as possible by removing the financial, academic, and personal obstacles that many students typically confront. Key ACE program features include a consolidated block schedule, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition and fee gap scholarships for financial aid eligible students, textbook assistance, and travel vouchers for students. SUNY Canton’s pilot implementation of the ACE program will focus on transfer students.

Reporting to the Provost and Vice President for Academic Affairs, the ACE Director provides general day-to-day oversight and successful delivery of a comprehensive program of academic, advisement, career and financial supports for program students. The director will represent the College’s ACE programs on all relevant committees, within and outside the College, developing and maintaining relationships that create buy in and allow the program to operate successfully as part of the college. The director will implement CUNY ACE policy, as well as develop local program policies and processes, to meet the Program’s mission, as well as develop the local strategy to meet program enrollment/recruitment targets each semester.

The Program Director recruits, hires, and oversees all program staff and manages the development of processes to enter, share, and analyze engagement and outcomes data, both within the team and with college leadership, to ensure successful progress toward student engagement and program academic performance benchmarks regularly and consistently. The director oversees the program budget and daily administration, including scheduling and timely delivery of services. The director is responsible for creating a supportive, inclusive environment that encourages and promotes opportunities to staff for professional development and growth.

Other duties, in collaboration with other program designees, include:
  • Oversee the development and timely implementation of strategies and delivery of supports to improve retention, including interventions/academic supports for probation and at-risk students.
  • Create and manage program component deliver and data collection to ensure successful progress toward student engagement and program academic performance benchmarks.
  • Develop strategy and processes to reach enrollment targets.
  • Develop processes for program incentive distribution in coordination with appropriate college departments.
  • Develop strategy and mechanisms to increase FAFSA completion, reduce SAP/verification issues.
  • Establish points of contact within college departments integral to programming including, but not limited to admissions, registrar, career services, financial aid.
  • Regularly attend required meetings with CUNY ACE staff, prepare reports for the SUNY-System Administration, and share outcomes for each semester with college leadership.
  • Monitor the development of a comprehensive framework to provide opportunities for ACE students to progress toward career.

  • Bachelor’s degree (master’s preferred) in an appropriate disciple and five years related experience, or a Master’s degree in Higher Education Administration, Educational Leadership, Educational Psychology, Counseling, and/or Social Work and three years of relevant experience. The ideal candidate will have:
    • Strong management and supervisory skills, ability to manage change and build productive teams.
    • Demonstrated budget oversight and planning experience.
    • Demonstrated successful program management experience, including strategy development.
    • Understands the experiences of historically marginalized groups in the U.S. in education, particularly Black, Indigenous, Latinx, and people with disabilities.
    • Demonstrated ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and external stakeholders.
    • Excellent organization, project management, communication, and facilitation skills.
    • Proficient computer skills, particularly Microsoft Office; Business Intelligence (BI) and Tableau data visualization software a plus.
Prior to a final offer of employment, the selected candidate will be required to submit to a background check including, but not limited to, employment verification, educational and other credential verification, and criminal background check.

Closing Date for Receipt of Applications

Review begins immediately and will continue until the position is filled.

Apply for Position

SUNY Canton, a unit of the State University of New York, is an affirmative action, equal opportunity employer. SUNY Canton is building a culturally diverse and pluralistic faculty and strongly encourages applications from minority and women candidates.


SUNY Canton

The College was originally chartered in 1906 as the first postsecondary, two-year college in New York. In 1987, the State University of New York’s Board of Trustees authorized the college's present designation as State University of New York College of Technology at Canton, more commonly known as SUNY Canton.

At SUNY Canton, students receive a career-driven education in a small, friendly and beautiful environment.

Students learn from professionals in their fields, so they may find themselves assisting a veterinarian, working in a health clinic or investigating a crime scene.

Most of the college's four-year programs integrate credit-bearing on-the-job internships, giving students a professional advantage when they enter their careers. Regardless of their major, all students benefit from our tutoring and library services which are currently ranked #1 in SUNY.

Sixteen academic majors are available completely online, for a convenient educational option. Many individual general education courses are also available online.

The campus spans acres of countryside and borders the historic Grasse River, lending itself to scenic views and plenty of room for outdoor activities. Many students enjoy the beautiful walk over the college's two footbridges spanning the Grasse River to explore downtown Canton.

The Adirondacks, the Thousand Islands, Ottawa and Montreal are all popular day trips.

SUNY Canton is one of the four colleges in the Canton/Potsdam area. The four institutions are linked by the Associated Colleges of the St. Lawrence Valley, a consortium which shares library services and provides cross-registration for students and staff. The Associated Colleges also sponsors a variety of educational programs and cultural events.

We believe that the employees of the college are our most important asset and their collective quality is what differentiates this institution from the rest of the State University. It is the individual, working in concert with others, who provides the quality learning and growing environment for our students. Our students are successful because of these values; the concern, the caring and personal support by faculty and staff. We believe that an investment in our people is the best investment we can make.

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