Administrative Assistant II
$21.54 per hour
Pay rates at Syracuse University are based on a combination of
factors including, but not limited to, the job responsibilities;
the candidate’s education, training, work experience and key
competencies; the university’s strategic priorities; internal peer
equity; applicable federal, state, local laws, grant funding and
contractual requisites; and external market analyses.
Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Unionized Position Code
The Administrative Assistant II will assist with the communication
for Student Living including website development and updates,
social media and digital signage for the department. This
individual will also provide support for administrative processes
for Student Living student leaders and student staff and will
oversee the hiring, training and payroll of Main Desk
Job Specific Qualifications
- High School Diploma Required. Associate’s Degree
- Experience with communication platforms is preferred.
- Excellent working knowledge of WordPress.
- Working knowledge of social media platforms and communications
- Excellent working knowledge of recruitment and hiring practices
within the residence life / housing field.
- Strong attention to detail and ability to problem solve /
triage low to mid-level issues and concerns.
- Ability to partner with multiple offices and staff on
- Ability to coordinate multiple processes at a time and maintain
accurate and complete records.
- Ability to maintain staff databases, and run necessary
- Proficiency in Microsoft Access, Excel, Word and
Student Living Communications
- Develop, update and maintain website content using
- Manage, monitor and develop content for Student Living’s (SL)
social media channels.
- Coordinate and deploy communications activities, such as
digital signage needs, videos and newsletters, on behalf of Student
Living in collaboration with Student Experience
- Support Associate Director and SL Leadership with implementing
communications plan for the department.
- Input and approve weekly payroll for SL student employees and
provide backup payroll input for professional staff.
- Prepare and submit all hiring and termination paperwork for all
SL student employees.
- Prepare and manage all SL student employee files and maintain
- Maintain accurate database of corrective action letters issued
to MDAs and monitor trends.
- Submit monthly corrective action reports to the Associate
Director for Staff Processes.
- Conduct student employee work eligibility audit for federal
work-study and employment eligibility in the United States and
provide the monthly balance reports to Residence Hall Operation
- Balance and maintain accurate budget sheets for all SL
residence hall casual wage accounts.
- Review and approve hiring proposals for SL student
- Serve as one of SL’s liaisons with the Human Resources Service
and Payroll center and Student Employment offices.
Recruitment and Selection Support
- Maintain database for the main desk assistant selection
processes for the academic year and summer.
- Coordinate and maintain staff selection files.
- Coordinate Main Desk Assistant ( MDA ) recruitment and
- Assist with the Resident Advisor (RA) recruitment and selection
- Actively participate on the professional staff selection
- Provide administrative support for room reservations and
catering for development sessions, training, and recognition
- Design and distribute the MDA Newsletters for summer and
- Participate in other SL, divisional, or university committees
- Train residence hall staff on student employee hiring
procedures and weekly payroll reporting.
General Administrative Support
- Revise and maintain updated SL manuals including MDA supervisor
and employee manuals.
- Maintain SL listservs.
- Perform other duties as assigned by the SL associate
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings, and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and over 150 years of history,
Syracuse University offers a quintessential college
The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors, 100 minors, and 200 advanced degree programs offered across
the University’s 13 schools and colleges; over 15,000
undergraduates and over 6,000 graduate students; more than a
quarter of a million alumni in 160 countries; and a student
population from all 50 U.S. states and 123 countries. For more
information, please visit http://www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center
of New York State approximately 250 miles northwest of New York
City. The metro-area population totals approximately 500,000. The
area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums,
festivals, professional regional theater, and premier shopping
venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and
snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails
along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action
institution. The University prohibits discrimination and harassment
based on race, color, creed, religion, sex, gender, national
origin, citizenship, ethnicity, marital status, age, disability,
sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the
extent prohibited by law. This nondiscrimination policy covers
admissions, employment, and access to and treatment in University
programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the
military-connected community through its educational programs,
community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to
our campus, and those veterans literally transformed Syracuse
University into the national research institution it is today. The
University’s contemporary commitment to veterans builds on this
historical legacy, and extends to both class-leading initiatives
focused on making an SU degree accessible and affordable to the
post-9/11 generation of veterans, and also programs designed to
position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in
which students, faculty, administrators, staff, curriculum, social
activities, governance, and all other aspects of campus life
reflect a diverse, multi-cultural, and international worldview. The
University community recognizes and values the many similarities
and differences among individuals and groups. At Syracuse, we are
committed to preparing students to understand, live among,
appreciate, and work in an inherently diverse country and world
made up of people with different ethnic and racial backgrounds,
military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender
identities. To do so, we commit ourselves to promoting a community
that celebrates and models the principles of diversity and
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