Skip to main content

This job has expired

Administrative Assistant II

Syracuse University
New York, United States
Salary Not Specified
Date posted
Oct 26, 2023
Posting Details

Posting Details

Job #

Department Code

Student Experience

Job Title
Administrative Assistant II

Syracuse, NY

Pay Range
$21.54 per hour

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

FLSA Status


Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Syracuse, NY

Unionized Position Code
Not Applicable

Job Description

The Administrative Assistant II will assist with the communication for Student Living including website development and updates, social media and digital signage for the department. This individual will also provide support for administrative processes for Student Living student leaders and student staff and will oversee the hiring, training and payroll of Main Desk Assistants.

  • High School Diploma Required. Associate’s Degree Preferred.
  • Experience with communication platforms is preferred.
Job Specific Qualifications
  • Excellent working knowledge of WordPress.
  • Working knowledge of social media platforms and communications processes.
  • Excellent working knowledge of recruitment and hiring practices within the residence life / housing field.
  • Strong attention to detail and ability to problem solve / triage low to mid-level issues and concerns.
  • Ability to partner with multiple offices and staff on campus.
  • Ability to coordinate multiple processes at a time and maintain accurate and complete records.
  • Ability to maintain staff databases, and run necessary reports.
  • Proficiency in Microsoft Access, Excel, Word and PeopleSoft.

Student Living Communications
  • Develop, update and maintain website content using WordPress.
  • Manage, monitor and develop content for Student Living’s (SL) social media channels.
  • Coordinate and deploy communications activities, such as digital signage needs, videos and newsletters, on behalf of Student Living in collaboration with Student Experience Communications.
  • Support Associate Director and SL Leadership with implementing communications plan for the department.
  • Input and approve weekly payroll for SL student employees and provide backup payroll input for professional staff.
  • Prepare and submit all hiring and termination paperwork for all SL student employees.
  • Prepare and manage all SL student employee files and maintain accurate records.
  • Maintain accurate database of corrective action letters issued to MDAs and monitor trends.
  • Submit monthly corrective action reports to the Associate Director for Staff Processes.
  • Conduct student employee work eligibility audit for federal work-study and employment eligibility in the United States and provide the monthly balance reports to Residence Hall Operation Coordinators.
  • Balance and maintain accurate budget sheets for all SL residence hall casual wage accounts.
  • Review and approve hiring proposals for SL student employees.
  • Serve as one of SL’s liaisons with the Human Resources Service and Payroll center and Student Employment offices.
Recruitment and Selection Support
  • Maintain database for the main desk assistant selection processes for the academic year and summer.
  • Coordinate and maintain staff selection files.
  • Coordinate Main Desk Assistant ( MDA ) recruitment and selection process.
  • Assist with the Resident Advisor (RA) recruitment and selection administrative processes.
  • Actively participate on the professional staff selection committee.
Training/Development/Recognition Responsibilities
  • Provide administrative support for room reservations and catering for development sessions, training, and recognition events.
  • Design and distribute the MDA Newsletters for summer and fall.
  • Participate in other SL, divisional, or university committees as assigned.
  • Train residence hall staff on student employee hiring procedures and weekly payroll reporting.

General Administrative Support
  • Revise and maintain updated SL manuals including MDA supervisor and employee manuals.
  • Maintain SL listservs.
  • Perform other duties as assigned by the SL associate director.
Physical Requirements

Not Applicable


Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Diverse and Inclusive Campus Community

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.

Quick Link

Job Posting Date

Application Deadline

Full Consideration By

Job Category

Message to Applicants

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert