Chief of Staff and Director of Operations & Fiscal
Management for Student Affairs (Administrator II), Student Affairs
California State University, San Bernardino
MPP, Administrative, At-Will, Full Time, On-site
(work in-person at business location) Job
Reporting directly to the Vice President for Student Affairs
(VPSA), the Chief of Staff and Director of Operations and Fiscal
Management for Student Affairs oversees all administrative, fiscal,
and personnel functions of the Office of the Vice President for
Student Affairs operations. Will serve as key strategist and
advisor to the Vice President for Student Affairs on matters
including, but not limited to, strategic planning, resource
allocation, personnel and fiscal planning, processes, and policy.
This position will serve as a senior leadership team member and
will oversee continuous and integrated operational
Major duties and responsibilities:
Executive Leadership and Operational Management:
- Oversees all administrative, fiscal, and personnel functions
for the VP's Office for Student Affairs and support the budget and
human resource activities for more than 26 distinct student affairs
units, encompassing all business units. Ensures overall operational
efficiency and oversight of the Vice President's calendar. The
incumbent will have direct supervision of VPSA Office staff, VPSA
student employees, and VPSA student interns. Conducts onboarding
including, but not limited to, interviewing, hiring, training,
leading, monitoring, and providing feedback to evaluations of all
- Executes performance management of projects and tasks,
assigning and coordinating as needed.
- Provides oversight of the Student Ambassador program, including
mentoring and providing daily supervision of student ambassadors in
support of division and campuswide initiatives and campaigns.
- Directs supervision to the Division of Student Affairs (DSA)
staff, including but not limited to, DSA Operations and Fiscal
Management Analyst, Marketing & Communications Specialist, and
Graphic Designer. Provides indirect supervision of other VPSA
administrative and budget personnel to provide the framework for
policy and administrative change, including change management to
remove administrative barriers and support equity.
- Collaborates with the Executive Assistant to execute divisional
initiatives, and prepares agendas for the Executive Team and other
divisional leadership meetings and events.
- Acst as the primary point of contact for all student concerns
to assess and address potential issues. The incumbent will identify
and frame the issue, formulate, and advance approaches to address
them, communicate the proper course of action(s), and work and
collaborate with others to the appropriate resolution.
- Proactively provides the VPSA and senior division leadership
with management briefings, including solution-oriented
recommendations and strategies to mitigate potential risk or
- Provides risk assessment and mitigation analysis, including
coordination with key campus stakeholders to develop and maintain
appropriate internal controls and adherence to policy and/or
- Support revenue-generating operations for the division,
including philanthropic and grant support to sustain and expand
student affairs programs and services.
Fiscal and Personnel Management:
- Serves as a designated authority of the VPSA in their absence
for all matters of budget, finance, personnel, and other general
- Provides managerial responsibility, direct and indirect
oversight and supervision of all tasks related to fiscal management
for the division.
- Serves as a strategist and active participant in overseeing a
complex budget, encompassing various funding sources, and
completing various reports for the University, CSU, State, and
Federal reporting agencies.
- Collaborates with Budget and Financial Services to monitor,
report, and address fiscal concerns for the student affairs
- Develops and prepares comprehensive budget forecasting and
continuous budgetary and accounting control for various audiences,
including external reporting, audits, and reviews.
- Determines expense priorities, recommending and implementing
method changes, unit planning, staffing, programs, and other
- Serves as the primary fiscal agent for Instructionally Related
Activities (IRA) and related student fees, including analysis,
assessment, and general reporting for campus leadership.
- Represents the VPSA and other division leaders on personnel
matters, including oversight of the division's human resource
functions and processes.
- Collaborates with the Human Resources Division to support
personnel functions and processes for Student Affairs for all
- Tracks and oversees position description development and salary
analysis supporting organizational planning.
- Contributes to HR-related projects, as assigned by division
executive leadership, in support of division operations and
maximization of human capital.
- Participates and represents division leadership on matters
related to collective bargaining, negotiations, recruitment, staff
development, and classification and compensation services.
Project and Policy Management:
- On behalf of the VPSA, coordinates with other division leaders
and department directors on division-wide initiatives to ensure
they are developed, executed, and assessed successfully for both
the San Bernardino and Palm Desert campuses.
- Completes assessment of short- and long-term goals, objectives,
and/or strategies at the institutional, division, and unit level,
making recommendations to the Vice President and AVPs.
- Oversees policy development for student affairs concerns and
processes that align with divisional and institutional strategic
- Participates in conversations with the VPSA, division senior
leaders, and campus constituents regarding represented employees
that may affect collective bargaining unit positions and
negotiations, including but not limited to organizational changes,
personnel transactions, such as demotions, terminations, potential
position elimination, and disciplinary actions.
- Works independently on divisional projects, reports, and other
aspects of the office and/or division and assist with developing
and disseminating written reports and correspondence. The incumbent
will collect and track performance evaluations of all staff and
MPPs each year, collect and collate data for reports for the
- The incumbent will serve on university and divisional
committees, and collaborate with the VPSA and division leadership
to establish an annual calendar for division programming,
reporting, and professional development.
- Provides administrative leadership on initiatives integral to
student success, including the development of projects and
- Leads planning and coordination efforts on divisional events
- Maintains regular communications with internal and external
stakeholders and attend appropriate meetings in support of the
Division of Student Affairs.
- Regularly reviews highly confidential matters to ensure
collaboration and adherence to institutional policies and
- Provides leadership in creating an atmosphere of cooperation,
teamwork, and respect.
- Attends meetings in place of the VPSA when they are otherwise
unable to attend and should be trusted to represent and/or
communicate on behalf of the VPSA.
- The incumbent will be involved in communications that affect
collective bargaining unit positions and negotiations. This
includes attending, taking notes, representing the Vice President
at sensitive and confidential meetings, participating in
conversations, and accessing information that may affect collective
bargaining unit positions and negotiations.
- Stay well-informed of current and emerging higher education
issues to support the VPSA and other senior leaders in student
- Other classification-related duties as assigned.
Minimum Qualifications: Required Education and
- Bachelor's degree
- five to eight (5-8) years of professional and supervisory
- Thorough knowledge and understanding of the principles,
practices, and procedures of CSU and Student Affairs.
- Strong written and oral communication skills.
- Advanced skills in short- and long-term planning, program and
project management, facilitation, and collaboration.
- Sound strategic thinking and consulting skills are needed to
guide organizational progress toward effective strategies and
- Advanced proficiency in supervising and managing the delivery
of student support services efficiently; effectively synthesizes
information from various sources to be used in management
- Possess the ability to understand and resolve administrative
problems and solutions involved in operating student success and
- Ability to understand and utilize student success research and
literature for first-generation, low-income, and underrepresented
- Knowledge of and familiarity with the sociological issues
facing underrepresented, first-generation and low-income persons in
the university and their communities.
- Ability to understand the demands and requirements of
senior-level management in higher education.
- Expertise in project planning, development, and
- Advanced knowledge to analyze complex problems and devise
innovative solutions, working independently and
- Effective skills to coach, facilitate, and influence people at
- Demonstrated leadership in academic and student support
Compensation and Benefits:
- Advanced degree in Higher Education, Public Administration, or
related field of study.
- Extensive knowledge of the CSU, CSUSB, and the Inland Empire,
and experience in successfully servicing the needs of student
populations. Demonstrated commitment to championing the division's
mission and vision and using evidence-based practices to inform
continuous quality improvement.
- Group and individual counseling techniques, ability to assess
and implement holistic student success programs and services, and
capacity to conduct effective group and individual training
sessions with staff.
- Effectively write grant proposals to supplement existing
- Experience navigating complex organizational environments.
- Demonstrated experience training and managing student staff in
developing and delivering student success initiatives.
- Innovative use of technology and competency in building and
analyzing data of all types for decision-making purposes.
- Advanced knowledge of federal, state, and/or regional reporting
requirements and standards.
- Experience working with student affairs and academic affairs
units to develop and implement student success and engagement
programs, best practices and/or retention initiatives in a
- Financial and business analysis techniques; database
construction management and retrieval methods; familiarity with the
roles and functions of student affairs and student service units in
higher education; understanding of rules, regulations, and laws
regarding student records; customer service standards and
procedures, record retention and/or destruction policies and
Anticipated Hiring Range: $8750 per month
Classification Salary Range: $4583 - $14,713 per month
The salary offered will take into account internal equity and
experience among other factors.
The CSU system provides a comprehensive benefit package that
includes medical, dental and vision plans, membership in the
California Public Employees Retirement System (CalPERS), sick and
vacation time, and 15 paid holidays a year. Eligible employees are
also able to participate in the fee waiver education program. A
summary of benefit information can be found
Work status: Full-time/Exempt/At-will
Academic year schedule:
Monday through Friday
(8:00 am - 5:00 pm), some evenings/weekends.
Monday through Thursday (7:00 am
- 5:30 pm), some evenings/weekends.
This is a full-time management (MPP) position. MPP employees serve
at the pleasure of the campus President. MPPs do not serve a
probationary period and never receive permanent status.
This position is a "designated position" in the California State
University's Conflict of Interest Code. The successful candidate
accepting this position is required to file Conflict of Interest
forms subject to the regulations of the Fair Political Practices
First considerations will be given to candidates who apply by
Wednesday, November 8, 2023 and will continue until the position is
filled; however, the position may close when an adequate number of
qualified applications are received.
As of January 1, 2022, the CSU Out-of-State Employment Policy
prohibits the hiring of employees to perform CSU-related work
outside the state of California.
California State University, San Bernardino in not a sponsoring
agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment
Satisfactory completion of a background check (including a criminal
records check) is required for employment. CSU will make a
conditional offer of employment, which may be rescinded if the
background check reveals disqualifying information, and/or it is
discovered that the candidate knowingly withheld or falsified
information. Failure to satisfactorily complete the background
check may affect the continued employment of a current CSU employee
who was conditionally offered the position.
Drivers License Check
Possession of a valid Driver's License is required. Employees in
this position will be enrolled in the Department of Motor Vehicles
(DMV) Government Employer Pull Notice Program which confirms
possession of a valid driver's license and reflects driving
The person holding this position is considered a `mandated
reporter' under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
CSU Executive Order 1083 as a condition of employment.
CSUSB hires only individuals lawfully authorized to work in the
United States. In compliance with federal law, all persons hired
will be required to verify identity and eligibility to work in the
United States and to complete the required employment eligibility
verification form upon hire. See Form I-9 Acceptable Documents at
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our
educational mission, California State University, San Bernardino
seeks a campus climate that welcomes, celebrates, and promotes
respect for the entire variety of human experience. We welcome
people from all backgrounds, and we seek to include knowledge and
values from many cultures in the curriculum and extra-curricular
life of the campus community. We will create, promote, and maintain
activities and programs that further our understanding of
individual and group diversity. We will also develop and
communicate policies and promote values that discourage intolerance
California State University, San Bernardino is proud to be an
Affirmative Action/Equal Opportunity Employer. We recruit, hire,
train, and administer all personnel actions without regard to race,
ethnicity, religion, color, caste, national origin, ancestry, age,
sex, gender, gender identity, gender expression, sexual
orientation, socioeconomic status, genetic information, medical
condition, disability, marital status, protected military or
veteran status, or any other status protected by applicable law.
This position adheres to CSU policies against Sex Discrimination,
Sexual Harassment, and Sexual Violence, including Domestic
Violence, Dating Violence, and Stalking. This requires completion
of Sexual Violence Prevention Training within 6 months of assuming
employment and on a two-year basis thereafter. (Executive Order
1096) For more information about Diversity & Inclusion at
CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
We provide reasonable accommodations to applicants and employees
with disabilities. Applicants with questions about access or
requiring a reasonable accommodation for any part of the
application or hiring process should contact Nora Jean Fernandez,
ADA Manager at Nora.Fernandez@csusb.edu
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/
In compliance with state and federal crime awareness and campus
security legislation, including The Jeanne Clery Disclosure of
Campus Security Policy and Crime Statistics Act, California
Education Code section 67380, and the Higher Education Opportunity
Act (HEOA), the Cal State San Bernardino Annual Security and Fire
Safety Report is available at: https://www.csusb.edu/clery-act
To view full description and to apply, visit: https://www.csusb.edu