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Executive Director, Bursar

Metropolitan State University of Denver
Colorado, United States
Salary Not Specified
Date posted
Oct 26, 2023
Salary for Announcement:

The full salary range is $101,500 - $169,500.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Assoc VP-Admin and Finance

The Bursar provides leadership to the Bursar’s Office and manages the Accounts Receivables function at the University. A member of the Finance Office leadership team, the Bursar plays a key role in providing strategic direction to the office, managing operations, ensuring high quality customer service and working collaboratively with other teams within the Finance Office.

The position exercises full supervisory responsibility for the Office of the Bursar, Cashiering, and Perkins Loans areas. They are responsible for:
  • Hiring, training, performance evaluation, discipline, termination of employees, and assigning duties and deadlines.
  • Developing policies and guidelines regarding the segregation of duties and internal control for securing physical assets and proprietary information.
  • Ensuring that the Office of the Bursar, Cashiering, and Perkins Loans areas are in compliance with federal, state, PCI, and NACHA guidelines and MSU Denver policies and procedures.
  • Evaluating the impact of legislative and policy changes and consulting with upper management in establishing and implementing new policies.
  • Working with the Office of Financial Aid, Admissions, and Office of the Registrar to ensure adherence to established processes.
  • Overseeing the Office of the Bursar Budget, and approving payments for services received.

Primary duties will include the following:

Customer Service: Establish and maintain a high standard of customer service in all Bursar’s Office duties, with a particular focus on service to students to ensure a customer friendly experience in their interactions with the office.

Perkins Loans: Manage student loan programs (e.g. Perkins Loans) and perform all due diligence requirements made by the Department of Education through Federal Regulations. Review and follow up to ensure compliance with third-party post-award requirements made by the Department of Financial Aid (i.e., loan deferment, cancellation, collection, Bankruptcy, and referring accounts to the Department of Education).

Cashiering: Manage, update and continuously improve the processes to generate, reconcile, and distribute financial aid checks, short-term loans, and tuition refunds. Manage VA Chapter 33 funds for students, including overpayment and debt letters. Administer the online payment (credit card, ACH) gateway to settle payments, transfers to the bank for processing, and direct deposits.

Manage "Store Fronts" for all University departments wishing to accept online credit card payments by creating and testing item codes using CASHNet System for each transaction. Generate and distribute a summary of daily cash receipts reports to the department.

Bursar Office: Manage all Bursar Office functions, including the tuition and fee appeal program, sponsorship billing program, delinquent account repayment program, bankruptcy proceedings, refund collection programs, 1098Ts, management of detail codes and monthly e-bills and paper billings. Manage the University's collections and default rate and provide monthly reports to the Controller on total Accounts Receivable. Manage the A/R aging report and provide a monthly update to the Finance Leadership Team. Manage the maintenance of the Banner Student Accounts Receivable subsystem, including all detail codes. Manage the review of the College Opportunity Fund (COF) and communications with students who have not applied, have not authorized COF funds with the University, or have refused to confirm the use of COF funds.

Reconciliation. Responsible for reconciling student health insurance and overseeing the Tivoli bookstore charge/refund process, Lynx Crossing Housing, Banner, and Cashnet. This includes working with a third party to reduce the student's balance, adjustments, refund, transfer revenue, expenses, and payments to third parties.

Required Qualifications:
  • Bachelor's degree from an accredited institution and five years of professional experience in a related field.
  • Supervisory or senior authority responsibilities, including managerial responsibility for recommending and/or implementing change in financial processes or systems.
Work Hours:

Monday - Friday, 8am - 5pm

Instructions to Apply:

Please apply through MSU Denver Careers and submit your cover letter and resume. Select Begin Your Job Search, then search for JR101607. Internal applicants must apply through their MSU Denver Workday profile by searching 'Find Jobs'. Applications that do not contain all required documents may not receive full consideration.

Closing Date

Open Until Filled

Posting RepresentativeElizabeth Wellington

Posting Representative


MSU Denver is pleased to offer our current and potential employees a wide array of benefit options. To learn more, please visit the following link:

Employee Benefits Offerings

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at .

Diversity Statement

Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.

We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.

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