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Enrollment Advisor

Employer
Hallmark University
Location
San Antonio, Texas
Salary
$41,000-$55,000
Start date
Oct 25, 2023

About the Job

SUMMARY OF THE JOB:

The Enrollment Advisor will represent a variety of programs in a modern well-equipped facility. She/he will contact and assist prospective students that inquire through a self-enrollment process or match with an Admissions Professional to support a guided application process. The Enrollment Advisor will also be required to display the highest levels of personal integrity and intelligence.
 

ESSENTIAL FUNCTIONS:

  • Engages students through a variety of communication channels including outbound and inbound student calls and video advising to deliver first-contact resolution.
  • Supports the new student application process by working with Admissions Professional to answer incoming student questions and collect missing documentation needed to submit a completed application.
  • Ability to handle high volume outgoing/ingoing calls to prospective students.
  • Monitor enrollment activities and update/track new inquiries to better utilize team and marketing efforts.
  • Demonstrate a desire to succeed within a highly competitive environment.
  • Properly utilize and update the campus database.
  • All other duties, as assigned.

OTHER FUNCTIONS:

  • Display records of achievement by exceeding stated goals.
  • Able to show exceptional social and customer-focused skills.
  • Detail-oriented and highly organized.
  • Display a strong ability to effectively interact with students, staff, and faculty.
  • Exceptionally effective team member.
  • Reliable and motivated under a high-pressure working environment.
  • Actively participate in the student mentor program.

PROFESSIONAL/PUBLIC ACTIVITES:

  • Continued Education, Certifications, Knowledge Base enhanced training, and skill sets.
  • Must participate in the Hallmark Character program.

KNOWLEDGE/ SKILLS/ABILITIES:

  • Possess exceptional telephone and organizational skills and face-to-face communication.
  • Exhibit a high level of motivation, with a passion for student success and the Hallmark University mission.
  • Establish a commitment to business ethics and compliance with regulatory rules.
  • Have a proven track record of successful customer service, sales or admissions experience.
  • Multitask and be highly organized in a fast-paced environment, with the ability to adapt to change.
  • Assert strong interpersonal and communication skills.
  • Be proficient in MS Office (Excel, Outlook, PowerPoint, Word, etc.).

QUALIFICATIONS AND EXPERIENCE:
 

PREFERRED:

  • Minimum of an Associate Degree from an accredited college/university.
  • Experience in an educational sales environment.

REQUIRED:

  • High School Diploma.
  • 1 year or more experience and a proven track record of successful sales with direct sales experience.
  • Ability to work independently as well as function as part of a team.
  • Problem-solving abilities.
  • Excellent customer service and organizational skills.


About Hallmark University:

Hallmark University is a nonprofit college offering Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing
 

About Hallmark University

Hallmark University is a nonprofit college offering Aviation Maintenance, Information Technology, Cyber Security, Business, and Nursing.

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