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Senior Systems Administrator

Goodwin University
Connecticut, United States
Salary Not Specified
Start date
Oct 24, 2023

Job Details

The mission of Goodwin University is to educate a diverse student population in a dynamic environment that aligns education, commerce, and community. Our innovative programs of study prepare students for professional careers while promoting lifelong learning and civic responsibility. As a nurturing university community, we challenge students, faculty, staff, and administration to fully realize their highest academic, professional, and personal potential.

This position is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. It participates in technical research and development to enable continuing innovation within the infrastructure. This position ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, faculty, and students.

Essential Job Functions/Primary Responsibilities :

(The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.)
  • Performs daily monitoring and availability for all servers and resources.
  • Maintains and verifies the backup operations and procedures.
  • Creates and maintains the user accounts in Active Directory and email, among other areas.
  • Builds and rebuilds servers and other hardware as required.
  • Acts in a Tier 2 and 3 Helpdesk support role as needed.
  • Responds to and presents information to inquiries and/or complaints from all levels within and outside the organization.
  • Supervises System Administrator and others that may be assigned from time to time.
  • Acts as oversight for Systems Specialists duties to ensure established standards and policies are consistently being followed.
  • Leads technical discussions and solution design.
  • Performs research and development to foster infrastructure innovation.
  • Ability to work a flexible schedule.
  • Conducts all work in a safe manner and all work safety practices are followed.
Other Functions :
  • Performs similar or related work as required, directed or as situation dictates.
  • Continues professional development and training; keeps current with trends.
  • Assists other department staff as needed to promote a team effort.
Knowledge, Ability and Skill :
  • Ability to read, analyze and interpret common technical journals
  • Ability to effectively respond and present information to inquiries and/or complaints from all levels within and outside the organization
  • Ability to identify, define, and analyze and resolve moderate problems
  • Strong communication skills; able to explain technical issues to non-experts
  • Strong diagnostic, evaluation, analysis, and problem-solving skills
  • Research and development skills
  • Innovative and resourcefulness

Education, Training and Experience :
  • Requires a B.S. and/or eight to ten years of related experience, preferably in an educational environment
  • Extensive experience with VMWare and MCSE certification is highly desirable, as is administrative experience with Kaspersky, Microsoft SCCM, and other systems
Special Requirements :
  • Valid Driver’s License and insured vehicle
Physical and Mental Requirements :

Work Environment None Under 1/3 1/3 to 2/3 Over 2/3
Outdoor Weather Conditions X
Work with fumes or airborne particles X
Work near moving mechanical parts X
Risk of electrical shock X
Vibration X

Physical Activity None Under 1/3 1/3 to 2/3 Over 2/3
Standing X
Walking X
Sitting X
Talking & Hearing X
Using hands/fingers to handle/feel X
Climbing or balancing X
Bending, pulling, pushing X
Driving X

Lifting Requirements None Under 1/3 1/3 to 2/3 Over 2/3
Up to 10 pounds X
Up to 25 pounds X
Up to 50 pounds X
Up to 75 pounds X
Up to 100 pounds X
Over 100 pounds X

Vision Requirements:

X Close vision (i.e. clear vision at 20 inches or less)

X Distance vision (i.e. clear vision at 20 feet or more)

X Color vision (i.e. ability to identify and distinguish colors)

X Peripheral vision (i.e. ability to observe an area that can be seen up and down or

left and right while the eyes are fixed on a given point)

X Depth perception (i.e. three-dimensional vision, ability to judge distances and

spatial relationships)

___ No special vision requirements

Full-Time Employee Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • 401k employer match
  • Employee & dependent life insurance
  • Great tuition benefits for employee, spouse & dependents
  • PTO program
(This job description does not constitute an employment agreement between Goodwin University and employee. It is used as a guide for personnel actions and is subject to change by the University as the needs of the University and requirements of the job change.)


Goodwin University

Goodwin University, a private university in East Hartford, CT, is an innovative learning community that empowers hard-working students to become sought-after employees.

We tailor our programs to address the needs of employers, and we shape them to fit the lives of students. Classes are conveniently offered year-round — days, evenings, weekends, and online. Degrees may be flexibly layered across certificate, associate, bachelor’s, and master’s programs in a variety of in-demand fields.

Better still, we surround our students with the personal support and the professional guidance they need — not just to earn degrees, but to change lives for themselves, their families, and their communities.

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