Lead Parking Services Monitor

Lead Parking Services Monitor

Job ID: 231845
Location: Georgia Southern - Savannah
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associates, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Department Information
2540101 - Parking - Traffic Control

Job Summary
This position will provides first-line customer service to students, faculty, staff and the general public regarding general parking and transportation matters. The majority of time will be spent patrolling assigned lots/structures and issue parking citations as needed. This position will also provide day-to-day contact, interaction, standard policy/procedural information; and may perform routine problem resolution on matters pertaining to parking and transportation issues.

Responsibilities

• Perform related duties as assigned to support the mission of the University
• Upload and download citation information between remote and base computer
• Perform various parking maintenance work such as layout, paint, and erect signs for temporary, permanent, or special event parking
• Patrol designated area of campus on foot or in vehicle to enforce parking regulations
• Answer calls and complaints involving parking violations
• Requests boot or towing services for illegally parked vehicles
• Write and issue parking citations
• Instruct the public in proper use of parking facilities
• Observe parking and traffic conditions, taking appropriate actions to assist when needed
• Supervise student employees
• Monitor productivity and report discrepancies in attendance, output, and other concerns to supervisor
• Provide leadership and training to students and temporary employees
• Create and issue special parking permits at the request of the supervisor for events held on campus
• Schedule events in electronic calendar for daily reports
• Coordinate officers in the field for special event parking assignments
• Follow all safety and other risk management policies in performance of work areas
• Maintain, repair, and clean tools, equipment, and work areas
• Perform other duties as required
• Communicate daily with University Police Department and Parking Office
• Manage student workers to patrol parking lots around campus
• Talk to customers about their citations
• Deescalate customers that are upset about their citations or boots on their vehicle
• Provide information to faculty, staff, students, guests, and visitors on campus
• Use equipment unique to position such as two-way radio and hand-held computer to issue citation information

Required Qualifications
Educational Requirements

• High school diploma or equivalent

Other Required Qualifications

• Three or more months of post-secondary education

Required Experience

• One or more years of related work experience
• Two years of Parking experience as a parking patroller/enforcer

Proposed Salary
$13.50 - $15.38 per hour

Required Documents to Attach

• Please provide three (3) professional references in the Required Documents to Attach section of your application.

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Navigate web access and email with or without reasonable accommodation
• May be required to deal with irate customers at times and work in a stressful environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Demonstrate commitment to inclusiveness by working well with diverse populations
• Use effective communication and human relations skills
• Demonstrate appropriate organizational skills as required for specific position
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

Apply Before Date
September 24, 2021

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by e-mail at hrservice@georgiasouthern.edu .

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment

• Georgia Southern University is a Tobacco and Smoke-Free Community.
• Successful completion of background investigation and legal authorization to work in the US prior to employment
• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Proof of valid driver's license

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• Must be able to walk, squat, stand, and kneel.
• Required to lift up to 50 pounds with or without reasonable accommodation

Background Check
Standard and Education

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from historically underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=231845&PostingSeq=1

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