Professional F/T 52 Wks Unit
Who we are:
We are not-for-profit:
St. Louis Community college (STLCC)
is a non-profit institution dedicated to empowering students,
expanding minds, and changing lives. Employees are committed to
strengthening the St. Louis community with inclusive and
We are a respected employer:
For 60 years, STLCC has served
the St. Louis community, expanding to 4 main campuses, 2 education
centers, 2 workforce training centers, and 5 centers of excellence.
More than one-half of the households in St. Louis have at least one
member who has taken classes at STLCC.
We make an impact in the community:
Through credit courses,
continuing education, and workforce development programs, STLCC
annually serves nearly 69,000 students. More than 80% of career and
technical graduates employed in their fields or continue their
education at four-year institutions within six months of
graduation. STLCC sends more transfer students to Missouri’s
four-year colleges/universities than anyone else.
We value Diversity, equity & inclusion:
committed to fostering an atmosphere of appreciation for all
people, regardless of race, color, creed, religion, sex, sexual
orientation, gender identity and expression, national origin,
ancestry, age, disability, genetic information, veteran status, or
What you get:
Benefits package [for full-time employees]:
STLCC offers one
of the best benefit packages in the St. Louis area. As a STLCC
employee you will have access to a 100% match on your contribution
to retirement, two health insurance plans options that are no cost
to the employee - including an HSA option, low-cost life insurance
with a 3x salary benefit, and other low-cost benefits including
dental, vision, AD&D, ST LT disability insurance.
Opportunity to grow:
Over half of our employees have served
the college for more than 12 years, exploring different career
paths and advancing to higher level positions.
Education & training opportunities:
STLCC offers tuition
waivers for employees [full-time and part-time] + their dependents.
Full-time employees can take advantage of tuition reimbursement for
other institutions after just 6 months of service, and an annual
professional development allotment.
Full-time STLCC employees have access to
a generous time off package, including holidays, vacation, personal
days, medical leave, and other leave options. Our holiday schedule
even includes a paid winter holiday at the end of the calendar
Commitment to wellness:
STLCC HR boasts a dedicated health
and wellness specialist who is enthusiastic about creating a
culture of wellness throughout the College. With access to college
wellness vendors, employees are educated, motivated, and rewarded
for healthy behaviors. STLCC employees and anyone living in their
household also have access to an employee assistance program (EAP)
that can help them with virtually any life need.
The basics of this position:
Under the guidance of the Executive Director of Operations and
Quality, Project Management Office, the Technical Writer is
responsible for writing clear, accurate, cross-functional
operational documents that satisfy established STLCC guidelines and
industry standards, while working both independently and
collaboratively as part of a Project Management Office team. The
position will research and recommend documentation standards and
concepts to ensure all documentation is accessible and easy to
understand for a broad audience, and consistently updated and
maintained. The Technical Writer fosters continuous improvement
through consistent review, creation, and updating of STLCC policies
What you'll do:
Education, experience, and other requirements:
- • Gather information from subject-matter experts and develop,
organize, and write procedure manuals, technical specifications,
and process documentation.
• Research, outline, write, and edit content, working closely with
various departments to understand project requirements.
• Write user-friendly content that meets the needs of target
audience, turning insights into language for user success.
• Review and/or copyedit content developed by other members of the
• Gain deep understanding of products and services, and translate
complex information into simple, polished, engaging content.
• Evaluate current content and develop innovative methods for
• Other duties as assigned.
• Bachelor’s degree or equivalent in Technical Writing, English,
Communications, Journalism, or related field.
• 2+ years of experience writing in an education or public service
• Proven experience writing instructional and procedural
• Practical experience supporting project teams and
• Fluency in technical and common office software.
• Experience working in a higher education system
• Experience with APQC Process Frameworks.
• Experience with Baldrige Excellence Framework.