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Development Coordinator

Employer
Johns Hopkins University
Location
Maryland, United States
Salary
Salary Not Specified
Date posted
Oct 18, 2023

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine; strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

The Fund for Johns Hopkins Medicine (FJHM) is the dedicated development and alumni relations team supporting the entities that comprise Johns Hopkins Medicine (JHM), including clinical departments, hospitals, satellite clinics, and the School of Medicine. We contribute to Johns Hopkins Medicine’s mission of patient care, research, and education through securing philanthropy, building and maintaining donor and alumni relationships, and supporting institutional priorities. FJHM partners closely with institutional leaders, faculty, and clinicians to engage alumni, patients, donors, and prospects in JHM’s work to advance medicine and improve the human condition. The Director of Administration and Operations will play an integral role in the ability to accomplish this mission.




Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.




The Fund for Johns Hopkins Medicine has an opening for a Development Coordinator to work in the Department of Surgery Programs development office. This position requires a highly professional individual to coordinate office services and perform administrative and development activities for Surgery Programs. The Development Coordinator will report to the Director of Development and help manage the daily operations of a multifaceted fundraising office. The Development Coordinator will support the Director of Development focused on the mission of private sector fundraising for research, patient care, and educational needs for the Johns Hopkins Department of Surgery (SURG), Department of Plastic and Reconstructive Surgery (PRCS), and Anesthesia and Critical Care Medicine (ACCM), collectively referred to as “Surgery Programs.”



The Development Coordinator will provide administrative/office management support to the Director of Development, one Senior Associate Director of Development, two Associate Directors, and one Assistant Director of Development to ensure that the overall management of the office and its events flow smoothly. Duties will include communication with key stakeholders (patients, donors, prospects, alumni, leadership, department chairs, faculty, administrators, and professional colleagues) processing gifts and acknowledgments, weekly reporting, and overall support with the major gift lifecycle for Surgery Programs’ departments.



The Development Coordinator must be able to exercise independent judgment in the resolution of administrative problems and perform under pressure with a high degree of accuracy, diplomacy, and confidentiality. The position also will require the Development Coordinator to possess excellent written and verbal communication skills and maintain excellent computer skills with a particular interest in relationship management database programs.





Office Operations:

  • Work independently and manage multiple projects simultaneously. Determine administrative priorities within Surgery Programs.
  • Coordinate and assist Associate Director of Development with management of the day-to-day operations of the office.
  • Build and maintain professional relationships and effectively communicate with patients, donors, prospects, alumni, leadership, department chairs, faculty, administrators, and professional colleagues over the telephone, virtually, in person, and in writing.
  • Handle and screen incoming telephone calls, mail, emails, and voice mails in an efficient and organized manner. Exercise independent judgment in the prioritization and resolution of administrative problems.
  • Provide administrative support and manage a conflict-free calendar of meetings and appointments for the Director of Development including those held both internally and externally.
  • Compose and edit letters, documents, and other written materials.
  • Utilize computer networks, software, and applications including Word, Excel, and PowerPoint for management and production of heavy incoming and outgoing paper flow, prepare presentations, and ensure an efficient office operation.
  • Complete all reimbursements for the Development Office staff through Concur, as well as requesting checks for payment to vendors through SAP. Ensure that timely payments are received for all parties involved.
  • Manage internal operations including ordering office supplies, other special-order materials, and equipment as needed. Maintain an organized filing system.
  • Coordinate travel for team members including hotel and flight reservations, and any logistics that accompany the reason for travel. Prepare itineraries and other documents needed for travel.
  • Perform additional duties as assigned by the Director and Associate Director.
Development/Fundraising Activities:


  • Process gifts for the SURG, PRCS, and ACCM utilizing the VPOS/Paywire and JHAS systems in use by the Fund for Johns Hopkins Medicine and Johns Hopkins University Development and Alumni Relations. Work with budget administrators, Development and Alumni Relations Business Services, and the Fund for Johns Hopkins Medicine Finance and Development Operations office to create new current use accounts.
  • Resolve any issues that arise pertaining to gift processing.
  • Notify faculty of all gifts received and draft thank you letters for department chairs and faculty members so they can promptly acknowledge donors.
  • Triage inquiries relating to stock gifts and estate distributions and serve as liaison with the Treasurer’s Office, Office of Gift Planning, and appropriate offices within Johns Hopkins.
  • Utilize relationship management system, JHAS, on a daily basis to maintain the prospect/donor database, update constituent information, and track gift and donor activity. Develop a strong understanding of database procedures including central clearance, research requests, and gift and financial records. Prepare database reports for gift officers related to financial records and donor prospect work.
  • Ability to perform various functions and maintain thorough understanding of central clearance and research requests, prospect tracking, gift and financial record maintenance, name and address updates, and contact restrictions.
  • Run weekly gifts and pledges report to ensure gifts are deposited into correct accounts and maintain campaign pledge/gift reports, and track and prepare pledge reminder letters to Surgery Program donors.
  • Produce a variety of database reports by department, physician, giving interest, geography, donor/non-donor, and others as needed.
  • Participate in monthly team and prospect strategy meetings. Collaborate with team members and partake in discussions related to the projects/priorities of the program.
  • Represent Surgery Programs in the Coordinators Roundtable and other institutional groups as appropriate.
  • Assist with maintaining alumni lists for the Departments of Surgery, Plastic and Reconstructive Surgery, and Anesthesia and Critical Care Medicine.
  • Create and maintain mailing lists as needed for solicitation mailings, newsletters and general correspondence. Organize and assist with solicitation mailings. Document, maintain and communicate pledges/gifts received for special campaign and memorials to associated Departments and donor families.
  • Assists Director and major gift officers with the stewardship and tracking of donors, including overseeing special solicitation mailings, Thanksgiving and Winter Holiday cards for development office and offices of the Chairs for Surgery and Plastic and Reconstructive Surgery, birthday card mailings, and gathering information to steward donors.
  • Work alongside Director, Senior Associate Director, and Associate Directors to track new patient referrals supplied to the development office through faculty members.
  • Assist Associate Directors in the planning, implementation, and staffing of events, such as professorship dedications, portrait unveilings, endowed lectureships, ceremonies, and other events. Develop and maintain invitation lists, coordinate mailings, and manage event responses.


Minimum Qualifications
  • High School Diploma or graduation equivalent.
  • Three years related administrative experience.
  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.


Preferred Qualifications
  • Excellent interpersonal and oral communication skills, and demonstrated effective writing and editorial skills. Ability to work independently and as part of a team; take initiative, be a self-starter, proactive problem solver, and have perseverance; and maintain a high degree of professionalism, diplomacy, and confidentiality.
  • Comfortable working in a complex, multi-department organization and dynamic, fast-paced environment.
  • Experience working with broadly diverse groups of constituents such as patients, donors, prospects, alumni, leadership, department chairs, faculty, administrators, and professional colleagues preferred.
  • Ability to perform well under pressure within time constraints with the highest degree of accuracy and effectiveness.
  • Strong organizational, mathematical, and analytical skills, and ability to prioritize and manage more than one project simultaneously required.
  • Strong computer literacy skills and the aptitude to learn new software required. Possess excellent word-processing and database management skills; significant PC experience with a thorough working knowledge of Windows, Word, Excel, Access, PowerPoint, and the internet. SAP knowledge preferred.
  • Ability to be flexible with scheduling as this position may require occasional evening or weekend hours.
Physical Requirements


  • Must be able to lift 25 pounds, and at times, carry necessary equipment (i.e. lap top) and/or supplies (events materials, signage, etc.)
  • Must be able to sit for eight hours, as needed.
  • Must be able to stand for various lengths of time, as needed.
  • Must be able to walk stairs, as needed.
  • Must possess valid driver’s license and be able to travel.
All applicants are expected to uphold the university’s core values which includes diversity and inclusion. All staff treat people with dignity and respect by being fair and consistent. We demonstrate an open-minded approach to understanding people regardless of their race, gender, age, national origin, religion, ethnicity, disability status or other characteristics. We show respect for the beliefs and traditions of others; encourage and promote practices that support cultural diversity; and discourage behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds.

Classified Title: Development Coordinator
Job Posting Title (Working Title): Development Coordinator
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: Minimum: $18.00 - Maximum: $33.50 (targeted salary: $46,000; commensurate with experience)
Employee group: Full Time
Schedule: Monday-Friday 8:30am-5:00pm
Exempt Status: Non-Exempt
Location: School of Medicine - East Baltimore Campus
Department name: 10003225-SOM Admin FJHM Surgery
Personnel area: School of Medicine

Total Rewards
The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.


The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, theJHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visitaccessibility.jhu.edu.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Note: Job Postings are updated daily and remain online until filled.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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