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Assistant Coordinator, Veteran Affairs

Job Details

Title: Assistant Coordinator, Veteran Affairs

Employee Classification: Professional F/T 52 Wks Unit

Department: District-wide Financial Aid Office

Salary Range: 43,930

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

The individual in this position will work closely with and under the direct supervision and guidance of the District-wide Coordinator of Veteran Affairs. Expectations of this position will be to assist in the daily operations of Veterans Affairs. This position will act as the liaison between the students, campus, and the Coordinator to quickly address and resolve student complaints and campus escalations as it relates to VA as well as take an active part in process improvements between Veterans Affairs and Financial Aid processes. The individual in this position must have a good understanding of military culture and be able to clearly address and communicate with students, staff, and community constituents effectively. This position also includes the necessity of flexible work hours, weekends, and local travel.

What you'll do:
  • Serve as an integral member of and SEM for the District-wide Financial Aid Team.
  • Document enrollment and benefit information into institution’s data reporting system (BANNER).
  • Reconcile enrollment key data reports with Veterans Administration reporting system (VAOnce).
  • Track Veteran enrollment according to Chapter benefit and Veteran Status upon request.
  • Work with STLCC community partners to promote STLCC and foster beneficial partnerships geared toward military veterans and their families.
  • Assist as needed with facilitation of recruitment, admission, registration, and retention of student Veterans at Veteran and military centric venues.
  • Assist with regular visits the SCO’s on the campus as well as represent the Coordinator and STLCC VA when needed.
  • Assist with facilitation, in conjunction with the District Coordinator and campus SCO’s, periodic Veterans Administration Compliance Surveys.
  • Assist with facilitation of student workshops and Veterans Benefit informational sessions.
  • Assist with facilitation and tracking of military campus events as well as campus veteran groups.
  • Assist, when necessary, with receipt and processing of enrollment certifications.
  • Represent STLCC VA when needed.
  • Other duties as assigned.
Education, experience, and other requirements:
  • Bachelor’s Degree or equivalent with minimum of 2 years of experience working with Veterans Administration Benefits or in an office of military culture.
  • Expert knowledge of institution’s and Veterans Administration reporting systems (BANNER and VAOnce) and associated forms.
    Willing to master policies and processes of STLCC VA.
Preferred Qualifications:


Since 1962, St. Louis Community College has held fast to the belief that education has the power to lift up individuals and our communities. Ready to join a team dedicated to expanding minds and changing lives? Explore our current openings and see what makes STLCC extraordinary.

As an employer, St. Louis Community College is committed to offering full-time employees a comprehensive and competitive benefits package.

At STLCC, we strive to foster an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status or class.

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