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Application Analyst, Strategic Analysis, Research and Reporting

Position Title: Application Analyst, Strategic Analysis, Research and Reporting

Department: Strategic Analysis Rsrch, & Rprtng

Advertised Pay: Upper $60,000's

Campus Location: Washburn University

The screening committee will review all eligible applications submitted by October 31, 2023

Position Summary: The Application Analyst for Strategic Analysis, Research and Reporting (SARR), provides technical support for Washburn reporting. The Analyst collaborates with the SARR team in the management of federal, state, and institutional data, while ensuring current policy, reporting and regulatory changes are observed. This position works with SARR and ITS staff, and other stakeholders at Washburn to develop and implement strategies that allow for efficient and effective technical systems to support SARR operations. The position contributes to a collaborative work environment and seeks out innovative approaches for reporting.

Essential Functions:
• Serve as a resource for Washburn’s reporting environment. Create data blocks, ad-hoc and permanent reports, OLAPs, interactive charts and schedule off-hours reports to provide access to data and reporting for use in internal and external reporting.
• Develop specifications for queries/reports and write corresponding SQL scripts to generate queries/reports/extracts. Check output for reasonableness and collaborate with SARR staff to ensure data quality and integrity.
• Document query/report criteria and reflect report criteria with reports through meaningful titles and column headings or other annotations where necessary.
• Develop a code repository with SARR staff and in collaboration with other Application Analysts to standardize data definitions and minimize duplication of code.
• Work with appropriate departments to identify and provide data to support other software/data projects.
• Work collaboratively with SARR, ITS and approved third-party consultants to ensure collaboratively determined criteria and processes are used for current data and longitudinal data projects.
• Assist SARR staff in the usage of reporting tools.
• Design, implement, and test database objects such as customized views, functions, and external tables from design specs to completion using best practices in programming and data modeling, e.g., efficient code, and sound architecture, for use in internal and external reporting and policy making.
• Analyze, develop, and design database models for the data warehouse to store longitudinal data.
• Work with staff from Information Technology Services (ITS) in the analysis, design, development, testing, and implementation of database systems, e.g., data warehouse, Banner, to support reporting and strategic analytics.
• Determine specifications and create processes to extract, transform and load (ETL) data into the data warehouse from multiple databases and other data sources including Excel spreadsheets. Work with SARR analysts to verify data accuracy and availability for use in planning and external and internal reporting activities.
• Create and maintain technical and architectural documentation of procedures and structures to provide on-going support for institutional reporting.
• Create advanced SQL queries for extracting data from the database systems for use in reporting and analysis.
• Work with the ITS staff and the functional units to ensure the integrity and security of institutional data.
• Work collegially with Enrollment Management, the Center for Student Success and Retention, the various Colleges and Schools of the University, ITS and other support services to ensure effective reporting.
• Participates in SARR staff meetings and retreats, and data providers and data consumer meetings as appropriate.
• As required, attend meetings and serve on committees to participate in university-wide reporting and strategic planning.
• Collaborate with other Application Analysts to problem-solve and resolve trouble tickets, data requests, and document issues and known solutions using ticket-tracking software.
• Troubleshoot issues pertaining to the reporting environment and data quality.
• Provide backup for other Application Analysts
• Work cooperatively with other University staff to build and nurture working relationships.
• Consistently provide exceptional customer service.
• Communicate effectively with supervisor regarding daily on and off-campus work schedules.
• Perform additional job-related duties as assigned or as appropriate.

Required Qualifications:
• Bachelor's degree in Computer Information Systems or a related field or an equivalent combination of relevant education and related work experience equivalent to a degree.
• One year of experience creating SQL database queries using TOAD, Access, SQL Developer, or similar query tool.
• Demonstrated experience in or knowledge of institutional research/effectiveness reporting.
• Proven effective organization, project management and collaboration skills.
• Demonstrated commitment to equity and inclusion.
• Demonstrated effective interpersonal, communication, problem solving and analysis skills.
• Proven experience in or knowledge of PL/SQL coding
• Demonstrated experience in or knowledge of operational data stores and/or data warehouses.
• Proven experience in or knowledge of Integrated database information systems
Physical Requirements:
• Ability to travel to off-site training and conferences as required.

Preferred Qualifications:
• Proven experience in or knowledge of Student Information Systems (SIS) and enterprise reporting system software in higher education
• Demonstrated experience in or knowledge of Higher Education business systems.

Full time Exempt Mon-Fri 8am-5pm
Background Check Required

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