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11483 - Dean of Undergraduate Advising

Case Western Reserve University
Cleveland, Ohio
Not Specified
Start date
Oct 13, 2023

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Position Type
Administrative, Deans
Employment Type
Full Time

11483 - Dean of Undergraduate Advising


The Dean of Undergraduate Advising is responsible for providing leadership and direction for undergraduate advising programs and services at the university, integrating the activities of the office into the Division of Student Affairs as well as representing the office to the undergraduate academic units throughout the university. This position provides leadership to the entire office of deans, analysts, educators and advisors, setting the culture and tone of the function for all faculty, staff, and students. The dean of undergraduate advising is responsible for serving the UPF faculty and its constituent faculties in communicating, implementing, and enforcing academic standards, regulations, and policies governing undergraduates at Case Western Reserve University. The dean ensures that permanent academic records of undergraduates are maintained accurately, and is responsible for certifying that students have met requirements for baccalaureate degrees. The dean serves as the intermediary between students and faculty in areas of concern related to the students’ academic experience when issues remain unresolved after being managed by the senior associate deans. The dean is also the primary Faculty Senate Committee on Undergraduate Education representative.

The Undergraduate Advising Support Office within the Division of Student Affairs’ goal is to provide timely and accurate advice for students on their academic journey through Case Western Reserve University, connecting them to other resources of support as needed to allow them to successfully complete their academic degrees.


  1. Provide leadership and direction for undergraduate advising programs and services at the Case Western Reserve University, working closely with academic departments, faculty, and other stakeholders to develop and implement policies and procedures that support students.
  2. Develop and implement strategic initiatives and programs to enhance undergraduate advising at the university. Monitor key performance indicators and make programmatic changes to ensure advising service effectiveness.
  3. Interface with the Provost Office (Faculty Affairs) to ensure full understanding and integration of curriculum changes/ understanding into the Advising Support Office, in coordination with the associate deans who are interfacing at the school/college levels. Act as the source of knowledge for general education requirement and curriculum changes from faculty.
  4. Chair the Dean’s Committees to review and respond to student petitions for exceptions to academic regulations or requirements; respond to petitions. Co-chair the Faculty Senate Committee on Undergraduate Education Subcommittee on Academic Standing.
  5. Administer the academic policies of the faculty and monitor the progress of undergraduates in completing degree requirements.
  6. Write and edit the Undergraduate Studies section of the General Bulletin and verify the validity of undergraduate information within the school/department chapters of the General Bulletin.
  7. Advise faculty regarding pursuit of judicial action in instances of academic dishonesty; maintain confidential records of faculty reports regarding academic dishonesty.
  8. In partnership with the Office of Student Conduct and Community Standards, co-administer Case Western Reserve University’s Academic Integrity Policy.
  9. Evaluate (for potential approval) grade-change requests from the faculty.
  10. Work with the Office of Institutional Research to analyze data to inform the successful progress of undergraduates, including analysis of student retention and persistence.
  11. Develop and manage program budgets and ensure effective resource allocation to support the delivery of high-quality undergraduate advising programs and services.
  12. Ensure that updates to academic policies and procedures are understood by faculty and students.
  13. Expectation to hold professional affiliations/memberships with National Academic Advising Association (NACADA) and/or National Association of Student Personnel Administrators (NASPA).
  14. Participate in undergraduate graduation ceremonies.
  15. Respond to inquiries from parents and/or family members or others about students and requests to access/review student records (in compliance with Family Educational Rights and Privacy Act (FERPA) guidelines).


Perform other duties as assigned.


Department: Daily contact with the Vice President for Student Affairs, Dean of Students, Associate Vice Presidents for Student Affairs, University Health & Counseling Services, Senior Associate Dean, other Assistant/Associate Deans, and members of the technical staff for exchange of information, consultation, supervision, and shared projects. Daily contact with department assistant and other members of the office staff.

University: Regular contact with the University Registrar’s Office concerning student registration and transcript issues. Regular contact with Faculty Senate. Occasional contact with the Office of Financial Aid for discussion of student concerns. Occasional contact with the appropriate Vice Provosts. Occasional contact with the Office of the General Counsel about individual student matters.

External: Occasional contact with parents and/or family members of students to answer questions and discuss their concerns (within FERPA guidelines). Occasional contact with representatives of other universities and outside programs on behalf of students.

Students: Regular contact with undergraduates. Occasional contact with alumni seeking certification of enrollment/degree, letters of recommendation, and/or academic advice. Occasional contact with student organizations.


This position will directly supervise two to three advisors/senior associate deans of undergraduate studies, the director of education and training and the analyst position. This position will indirectly oversee about 25 academic advisors and associate/assistant deans in the Advising Support Office.


Experience: 8 to 10 years of experience in advising and/or teaching undergraduates in a four-year college or university. Record of leadership in developing educational and advising programs for high-ability students preferred.

Education: Master degree required; prefer Doctoral degree in a related field.


  1. Commitment to and appreciation of working with diverse groups of individuals, including age, race, ethnicity, gender, gender expression, sexual orientation, socioeconomic and educational background, and ability.
  2. Strong leadership skills in an academic department.
  3. Excellent oral and written communication skills.
  4. Excellent interpersonal skills and ability to support and challenge a diverse population of high-ability undergraduates.
  5. Ability to apply independent judgment and decision-making skills to issues related to university policies and procedures.
  6. Ability to assimilate and communicate information to a variety of audiences.


This position will be 100% in-person, with flexibility built-in to manage life events and seasonal workload.

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