Registration Specialist

New Mexico Highlands University
New Mexico, United States
Salary Not Specified
Start date
Oct 1, 2023

Position Details

Position Information

Registration Specialist

Full Time/Part Time
Full Time

Job Type

Position Summary

This position is responsible for providing support to the registration program of the university and serves as the office receptionist. This position reports directly to the Assistant Registrar and/or the University Registrar.

This position is represented by a labor union and is subject to the terms and conditions of the Collective Bargaining Agreement upon completion of probationary period.

Duties and Responsibilities

· Provides registration support to all students to include online and remote learners;
· Responsible for creating and updating department documents;
· Provides informative support to the campus community and NMHU centers;
· Actively participates in New Student Orientation;
· Actively participates in an alternative work schedule to include noon hour registration;
· Responsible for all incoming calls, emails, faxes, etc.;
· Provides necessary administrative support to the Department;
· Maintains accurate student records;
· Actively participates in commencement related activities;
· Maintains regular attendance;
· Actively participates in Department cross-training;
· Maintains emotional control under stress;
· Performs other job-related duties as assigned.

Minimum Job Requirements

· EDUCATION : High school diploma or GED .
· EXPERIENCE : One (1) year of experience in customer service within a public setting.

Preferred Qualifications

· PREFERRED EXPERIENCE : Higher Education experience.

Special Conditions for Eligibility

· Must possess and maintain a valid New Mexico driver’s license;
· Must be willing to respond as needed on an “on-call” basis;
· Must be willing to routinely work evenings, weekends, holidays and odd hours;
· Must be willing to occasionally upgrade skills in order to meet changing job conditions.

Knowledge, Skills, and Abilities

· Knowledge and skills working with Microsoft Office products;
· Ability to effectively communicate both verbally and in written form;
· Ability to provide exceptional customer service;
· Ability to establish and maintain effective working relationships with faculty, students and staff.

Physical Demands

• Repetitive hand motion and prolonged use of computer;
• Sitting for extended periods of time;
• No or very limited physical effort required.

Working Environment

· Work is performed in a typical interior/office work environment;
· Work with frequent interruptions.

Pay Rate
$17.72 Hr.

Work Location/Campus Center
Las Vegas, NM Campus

EEO Statement

New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email

Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW

Posting Detail Information

Posting Number

Open Date

Close Date

Open Until Filled

Special Instructions to Applicant

A complete online application must include: 1) Letter of interest/cover letter that highlights relevant knowledge, skills, and abilities; 2) Resume; 3) Names, telephone numbers and email address of three (3) professional references in the online application. References will be contacted in conjunction with on-campus interview. Upload required materials with online application. For disabled access or services, call (505) 454-3242 or contact Human Resources at NMHU IS AN EQUAL OPPORTUNITY EMPLOYER

Quick Link
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How many years of Administrative support experience do you have?
    • 0-2
    • 3-5
    • 6-9
    • 10 or more
  2. * Please describe any previous experience you have working in a customer service enviornment

    (Open Ended Question)

  3. * What is your Philosophy for serving students?

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Cover Letter/ Letter of Interest
  2. Resume
  3. List of Three Professional References with Name, Address and E-Mail
  4. High School Diploma or GED
Optional Documents

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