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Graduate Studies Student Services Coordinator

University of Central Missouri
Missouri, United States
Salary Not Specified
Start date
Oct 6, 2023

Job Details

Position Information

Position Information

Position Title
Graduate Studies Student Services Coordinator

Working Title
Graduate Studies Student Services Coordinator

203000-Graduate Studies

Pay Rate



Position Number


Special Instructions to Applicants:

Special Instructions:

This is a full-time benefits-eligible position. Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM .

Completed UCM online application for employment required.

Incomplete applications will not be considered.

A review will begin immediately and continue until filled.

NOTE : A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.

The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status, and people with disabilities.

Working hours:

Monday-Friday 8:00 am -5:00 pm
Occasional nights and weekends

Bargaining Unit

Work Location
Warrensburg Campus

Posting Date

Closing Date

Open Until Filled

Position Purpose

The Graduate Studies Student Services Coordinator is responsible for the delivery of initiatives and strategies that facilitate and support graduate student success, curricular and co-curricular. Including holistic, equitable, and proactive initiatives/strategies that focus on helping graduate students learn, understand, and navigate graduate-level university processes, policies, and protocols. This position analyzes data, identifies barriers, and recommends initiatives to improve student success and degree completion. This position will serve as an academic advisor for all non-degree-seeking graduate students, and serve as an academic resource for all graduate students. The Student Services Coordinator will thoroughly understand the registration process, grading system, degree audits, and academic policies and procedures.

This position will introduce graduate students to a full range of resources available at UCM that will enable them to be successful and persist to degree completion. Assist graduate students with identifying obstacles, or potential obstacles to enrollment, such as registration, prerequisite issues, course availability, etc., and help students to identify options to overcome and/or resolve the issue. Develop and present workshops and training designed to help students successfully transition into and through the University environment and chart their academic progress. Provide comprehensive and compelling advising and student support services to students who are not making satisfactory academic progress; develop individualized academic recovery plans to facilitate getting a student back on track. Serve as a referral agent to other areas of student support and/or resources, and effectively manage by performing follow-ups to the referrals. Instruct and assist students with learning and using the technological platforms used in student success at UCM such as MyCentral, Blackboard Learning Management System, Degree Audit System, UCM website, student email, etc. Develop and disseminate advising materials to inform stakeholders about programs, policies, protocols, resources, opportunities, and activities focused on graduate student success. Will work in collaboration with graduate program coordinators and department chairs.

Education & Formal Training
Master's degree (Specify field(s) of study below)

Other Education & Formal Training

Computer Skills
Word-Processing, Spreadsheet, Presentation, Desktop Publishing, Web Page Maintenance


Two (2) years experience in higher education, academic advising, counseling, customer oriented, academic support services, student support, etc.

Other Experience

Licenses, Certificates, Registrations, & State/Federal Requirements of Position:
Criminal History check

Other Licenses, Certificates, Registrations, & State/Federal Requirements

Special Skills, Abilities, and Knowledge:
Attention to detail, Budget-related skills, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Leadership skills: organization/meeting facilitation/project leadership, Supervisory skills, including motivation, delegation of duties, evaluation, etc, Management and/or administration skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality

Other Special Skills, Abilities, and Knowledge

Ability to interact with and successfully engage diverse populations
Knowledge of academic policy and degree information
Ability to make engaging oral presentations

Specify sensory abilities:

Physical & Environmental Factors:

Other Physical & Environmental Factors

Lifting weight

Special Working Conditions:
Irregular work hours, Professional appearance

Other Special Working Conditions

Ability to Keyboard

Special Qualifications:

Other Special Qualifications

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you understand that the university requires a background check for this position and that any job offer made to the selected candidate is contingent upon the results of this check?
    • Yes
    • No
  2. * Will you now or in the future require employer sponsorship to acquire or maintain U.S. work authorization?

    (Open Ended Question)

  3. * International students on an F1or J1 Visa are not eligible for this position due to Visa regulations. Are you a UCM student on an F1 or J1 Visa?
    • Yes
    • No
Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents


University of Central Missouri

The University of Central Missouri is an innovative school that offers a high-quality education while remaining one of the most affordable universities in the country.

The University of Central Missouri believes its responsibility is to enrich each student’s perspective through a cumulative experience that starts with academic rigor and integrates applied learning and servant-leadership opportunities. Our model of continuous learning allows each student to find and fulfill his or her own sense of purpose. By engaging students with multiple sources of learning and creating a dynamic environment that encourages individuals to find their passions and reach beyond themselves, UCM prepares students by giving them knowledge and experiences that broaden and deepen their education so they may flourish in a world of accelerated change.

The University of Central Missouri has two campus locations, a site office at Whiteman Air Force Base and an online presence. Both UCM campuses are centrally located in Missouri, which means you're close to just about everything.

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