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Advancement Office Coordinator

Job Details


Reporting to the Assistant Director of Gifts, Records & Data Integrity, the Advancement Office
Coordinator provides a wide range or administrative support to facilitate effective coordination or the
Advancement office activities.

  • Maintain a welcoming, supportive and professional office atmosphere.
  • Responsible for being a key customer service resource to constituents. Answer, screen and direct telephone calls, emails and other correspondence, ensuring the confidentiality of sensitive information and materials.
  • Scan gift-related mail for daily processing.
  • Perform daily processing of online and mailed-in gifts.
  • Prepare and deliver daily deposit to the finance office.
  • Print and mail daily gift acknowledgements.
  • Complete day-to-day biographic updates.
  • Monitor and maintain equipment, monitor acknowledgement paper and envelopes and place orders are needed.
  • Assists student workers as needed.
  • Participate in data clean-up and special projects.
  • Coordinate with the Assistant Director to ensure that policies and procedures are up to date.
  • Understand and adhere to IRS and CASE regulations that govern gifts.
  • Assist with training new staff members.
  • Creates Work Orders.
  • Responsible for Invoice Processing.
  • Other duties as assigned.
  • Bachelor’s Degree, preferred two years of relevant experience.
  • Experience in data entry, data management, and reporting, preferably related to gift and constituent record information.
  • Experience in College/University Advancement/Fundraising departments
  • Strong analytical and problem-solving skills
  • High level of computer literacy
  • Proficiency with MS Office Suite
  • Experience with Relational Database
  • Project management skills

This is a full time, non-exempt level position. The College is committed to providing competitive market pay for its employees. The College also offers a competitive benefits package for full-time staff, including:
  • Non-contributory Pension Plan
  • Condensed summer 4-day work week
  • Tuition benefits
  • Wellness programs & ongoing Training and Development opportunities
  • Generous paid time off
The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

To review our Employee Benefit Options, please go to:


Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work might support the College's mission as a Jesuit, undergraduate liberal arts college (see ) and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit .

Review of applications will begin as received and continue until the position has been filled.


College of the Holy Cross

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Our home city of Worcester, Massachusetts offers cultural, professional and recreational opportunities for students of every interest — from the masterworks displayed in the Worcester Art Museum to the one-of-kind restaurants on Shrewsbury Street. And with the ski slopes of Vermont and New Hampshire, the stunning beaches of Rhode Island and Cape Cod, and the cities of Boston and Providence all within striking distance, there’s much to discover throughout this dynamic six-state region.

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