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IT Enrollment Management Specialist

Employer
Lincoln University of Pennsylvania
Location
Lincoln University, Pennsylvania
Salary
Commensurate with experience
Date posted
Oct 4, 2023
Website
https://www.lincoln.edu

Job Details

   

Job Title:                                 IT Enrollment Management Specialist
Classification:                           Professional
Division:                                    Academic Affairs
Department:                             Information Technology
Reports To:                              Chief Information Officer
FLSA Status:                            Salaried, Exempt

JOB SUMMARY:
This position supports the Enrollment Management (EM) Division by providing them IT assistance with the following areas: ERP (Colleague by Ellucian) Administration, institutional, state and federal reporting and CRM Administration and other areas defined by the Chief Information Officer (CIO) and the Associate Vice President of Enrollment Management (AVPEM). This position will also serve as the IT point of contact for Enrollment Management with information technology (IT) with the handing of confidential and sensitive matters. In addition, this position will to interact with University Directors, Deans, and external resources in order to achieve University goals. Assist all enrollment management offices with cyclical (EM) projects utilizing knowledge of Colleague and processes within the university. This position reports directly to the Chief Information Officer (CIO) with dotted line reporting to the Associate Vice President of Enrollment Management.

ESSENTIAL DUTIES & RESPONSIBILITIES:
•              Serves as functional lead for all IT projects associated with Enrollment Management

•           Serves as primary systems administrator for Enrollment Management systems and the point of contact for with IT and Enrollment Management

•           Assists enrollment management departments with daily technical issues with Colleague, Recruit or any other system owned by enrollment management.

•           Generates reports for AVPEM and enrollment management offices using Argos Reporting System

•           Works with IT staff and CIO to ensure that all enrollment management systems are be administered   properly

•           Maintains up-to-date documentation of any processes and procedures related to this position.
•           Attends webinars, conferences and trainings to stay up to date on the latest higher education technologies and   trends
•           Other duties as assigned by CIO.


EDUCATION:
Bachelor’s Degree in Information Technology related area or Bachelor’s in any area and 3-5 years in higher education in an IT related position.

                        ITIL V.4 Certification preferred but not required.



EXPERIENCE/QUALIFICATIONS:

• 2-5 years of required experience with Ellucian Colleague and CRM Recruit or direct experience in higher education in an enrollment management office (Admissions, Financial Aid or Registrar)
• Demonstrate experience working in a Change Management Framework for IT systems upgrades and changes.
• Demonstrate ability to covert business needs into technical requirements and be able to develop testing plan based on those requirements.
• Understanding of applicable federal and state regulations related to enrollment management departments.
• Excellent written/oral communication and customer service skills.
• Be able to work independently as well as in a team setting, proficient in MS Office Suite.
• Strong analytical and critical thinking.
• Knowledge and Understanding of (ITIL) IT service management framework.
• Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals.

PHYSICAL DEMANDS:

Moderate lifting up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and body mobility to stoop, kneel, and bend and reach.

WORK ENVIRONMENT:

Work is primarily performed in a university campus environment and requires a flexible schedule including evening and weekend work. Travel for administrative work is expected. The employee is subject to inside environmental conditions: protection from weather conditions but not necessarily from temperature changes.


Lincoln University is an equal opportunity employer and encourages women, people of color, individuals with disabilities, and veterans to apply The University is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff

Company

Learn. Liberate. Lead.

Since its founding more than 165 years ago, those three words have defined our mission at Lincoln University. We're dedicated to empowering our students with the knowledge, confidence, and connections to achieve success and rise to the top.

Lincoln University, the nation’s first degree-granting Historically Black College and University (HBCU), educates and empowers students to lead their communities and change the world.

We're dedicated to empowering our students with the knowledge, confidence, and connections to achieve success. When you choose Lincoln University as your workplace, you're doing more than just getting a job. You're becoming part of a campus community that is tight like a family and filled with people who look out for each other. You're becoming part of the latest chapter in a long and proud history of learning at the nation's first degree-granting historically black college and university (HBCU).

As our Alma Mater school song calls it, our "dear old Orange and Blue" has been devoted to and defined by our core values of respect, responsibility, and ultimately, results. Those values and our commitment to the success of our students have long attracted an interracial and international body of enrollees from our community, region, and around the world.

Since our founding in 1854, our impact has been tremendous. In fact, during our first 100 years, Lincoln graduated approximately 20 percent of the black physicians and more than 10 percent of the black attorneys in the nation. Our alumni have led more than 35 colleges and universities and scores of prominent churches. They also include U.S. ambassadors; mission chiefs; federal, state, and municipal judges; mayors; and city managers. Others have made names for themselves in creative and entertainment fields, including writers, directors, comedians, and film executives.

Established as The Ashmun Institute in 1854, the institution was renamed Lincoln University in 1866.

Located on 429 acres in southern Chester County, our main campus marries tradition and modern facilities, with sweeping pathways that encourage walking and contemplation within a safe and scenic landscape. Lincoln is within about an hour of several major cities: we are 45 miles from Philadelphia; 55 miles from Baltimore; and in Delaware, 25 miles from Wilmington, and 15 miles from Newark. These cities not only provide a variety of entertainment and leisure options but many important job and internship opportunities for our students.

Lincoln University of Pennsylvania

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