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(UPDATED & EXTENDED) - Network Services Engineer - Information Technology Services - 20169

University of Wisconsin-Whitewater
Wisconsin, United States
Salary Not Specified
Start date
Oct 2, 2023


Information Technology Services (ITS) at the University of Wisconsin-Whitewater is seeking a Network Services Engineer (Network Engineer IV (B), IT160).


The Network Engineer IV position completes varied, complex, and strategic system planning, installation, analysis, and issue resolution to support network connectivity and performance. Reporting to the Network Operations Director, this position leads network design, maintenance, and support efforts to well-position the university as a competitive, innovative educational institution that offers top-tier services for our students, employees, and community. The Network Engineer IV works closely and collaboratively with other members of the IT Services staff and other campus partners including Facilities, university police services, university housing, to ensure efficient service delivery.


Minimum Qualifications:
  • Strong written and verbal communication skills
  • Ability to work independently and as a collaborative, supportive team member
  • 5+ years experience administering enterprise network systems including specific experience with:
    • Supporting and troubleshooting enterprise wireless LAN environments
    • Configuring and supporting IPv6 networks
    • Interconnecting local networks with partner networks and service providers
    • Configuring, maintaining and troubleshooting DNS and DHCP
    • Developing and documenting technical support procedures
    • Writing and maintaining scripts for infrastructure automation

Preferred Qualifications:
  • 4-year degree
  • Experience managing Citrix Netscaler environments
  • Project Management experience
  • Configuring routing protocols (BGP, OSPF, EIGRP, etc.)
  • Managing and troubleshooting fiber optic cabling issues
  • Configuring, maintaining and troubleshooting VPN and Load Balancers
  • Current CCNP Enterprise Certification
  • Current CCNP Security Certification
Knowledge, Skills and Abilities:
  • Willingness and ability to be an active participant in the following applicable safety rules and regulations including necessary training drills.
  • Ability to interact respectfully with people from diverse socioeconomic, cultural, and ethnic backgrounds.
  • Designs, installs, and tests complex and varied networks and associated hardware and software to ensure compliance and adhere to established timelines and expectations.
  • Develops and implements complex network management and monitoring tool suites, writing software to automate as needed.
  • Develops and schedules operational work plans and monitors network technology research and new equipment procurements to meet program or project requests.
  • Contributes to the development and implementation of policies and procedures to align with strategic initiatives and unit objectives.
  • Identifies, analyzes, troubleshoots, and documents complex and varied network connectivity and performance issues in local and partner networks utilizing expertise and discretion.
  • Develops and executes training and serves as a subject matter expert to internal and external groups, peers, and partners.
  • Other duties as assigned by the Network Operations Director.
Specific Technology Responsibilities:
  • Cisco Routing, Switching, and Wireless network solutions
  • Cisco Unified Communications Manager

UW-Whitewater is a thriving public university located in southeastern Wisconsin. It leads the way in providing world-class, affordable higher education programs to more students than neighboring regional comprehensives in the University of Wisconsin System. A collaborative team of 1,300 faculty and staff are devoted to the success of the university's 11,000 students at its main and Rock County campuses. The team provides high-impact practices and academic programs - online and in person - from associate to doctoral levels. Recognized nationally for affordability, inclusion, and career development, UWW has approximately one-third first-generation students and boasts strength in many areas, especially business and education. The campus and community embrace the Warhawk Family spirit, supporting the university's arts and nationally recognized NCAA Division-III level championship athletics. As a proud institution of access, more than 10 percent of undergraduate students use the acclaimed Center for Students with Disabilities - a priority mission since the 1970s.

UW-Whitewater's campuses are located centrally near Milwaukee, Madison, and Chicago, offering easy access to the cultural and commercial opportunities of major metropolitan areas. Near both Lake Geneva and the Wisconsin Dells, the area attracts numerous visitors from across the country. Whitewater is a vibrant college community near the Kettle Moraine State Forest offering area residents seasonal outdoor enjoyment. The nearby Rock County campus is located in Janesville, a town of 60,000 located on the Rock River and known as Wisconsin's Park Place.

The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System ( ).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see . If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.


Well-qualified candidates can expect a salary commensurate with the candidate's education, related experience, and qualifications.

UW System employees receive an excellent benefit package. To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure .


University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources. UW-Whitewater is not an e-verify employer, therefore STEM extensions are not options for work authorization.


Applications received by November 26, 2023 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1024 or .

For questions regarding this position, please contact:

Katie Kowalkiewicz

Administrative Manager



Only complete application packages will be considered. This includes online submission of the following documents:
  • Cover Letter
  • Resume
  • Name and contact information for three professional references
This Job ID is 20169.

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