Sr. Office Support Assistant, UMKC Office of the Chancellor, 37459

Hiring Department

Office of the Chancellor

Job Description

Summary of Duties

Reporting directly to the Chief of Staff, the Senior Office Support Assistant position provides administrative support for the Office of the Chancellor and Office of the Provost in a wide variety of areas including: special projects, administration, correspondence, scheduling, event support, and coordination of activities. This position will work collaboratively with the office team with a high degree of confidentiality.

This position will primarily office in the Chancellor’s Office suite and will provide back-up responsibilities for the Senior Executive Assistant for the Chancellor and the Senior Executive Assistant for the Provost when they are not in the office.


• Provide administrative support on projects and programs, committees, task forces, events, and other processes/projects. Preparing materials for meetings, scheduling of meeting rooms, sending meeting reminders and providing material prep for meetings.

• Provide support for Chancellor’s special events including compiling invitation list, sending invitations, setting up event space, maintaining attendee list and name tags, tear down of event, and other duties related to events as needed.

• Support committees/task forces through developing agendas for meetings, meeting notes creating and dissemination, and presentation preparation.

• Schedule meetings, arrange travel and logistics.

• Serve as back-up scheduler for Chancellor and Provost. Perform office and administrative support with an emphasis on planning, logistics, and organization/coordination.

• Complete regular office management duties.

• G reet guests who visit the Chancellor’s Office and answer phone calls.

• Analyze information, resolve problems, identify the most appropriate solution and

may establish new processes/procedures to ensure the team is able to meet its

objectives and complete work efficiently and effectively.

• Impact the quality, timeliness and effectiveness of the team through planning,

organization and coordination of tasks and duties.

• Other duties as assigned.

Skills, Knowledge, and Abilities

• Excellent communication and interpersonal skills for effectively dealing with a broad range of individuals at various levels within an organization.

• Administrative experience with abilities to set priorities, organize and coordinate on office operation, anticipate needs, work under the pressure of deadlines and exercise good judgment, particularly with sensitive or confidential matters.

• Strong analytical and problem-solving skills and ability to cope with change and ambiguity in a fast-paced executive-level office environment.

• Strong self-motivation skills for independently establishing effective working relationships with various organizations and faculty and staff at all levels of the organization and demonstrated ability to work as a member of a team.

• Demonstrated ability to work with confidential materials and information.

• Demonstrated ability to produce excellent work under short timelines, attention to detail is required.

• Demonstrated ability and comfort with multitasking.

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications
  • Exceptional interpersonal relations capabilities, effective communication skills, and the ability to work effectively with a wide range of diverse groups and constituents are all required
  • Foster a culture of care, service and stewardship
  • A commitment to diversity, equity and inclusion
  • Demonstrated skills of collaboration and teamwork
  • Strong communication and interpersonal skills with the ability to interact with diverse internal and external constituents
  • Demonstrated success in time management, calendaring, and coordinating meetings in a complex organization
  • Demonstrated success in file management, organization, and archiving records in a complex organization Computer and technology proficient (Outlook, OneNote, PowerPoint, Excel, Word, Adobe Acrobat). Willingness to learn new technologies and processes.
Full Time/Part Time

Full-time, benefit eligible


Up to 22.00 per hour commensurate with experience, education, and internal equity.

Application Deadline

Applications will be reviewed upon submission and will remain open until filled.

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Values Commitment

We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.
In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call Human Resources at 816-235-1621.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:
Benefit Eligibility


We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more.

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important r esource.

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