The Area Coordinator (AC) is a twelve-month, live-in, full-time
position with the Department of Residential Life & Housing. The
(AC) oversees a dynamic living-learning residential area for first
year, transfer, second year, family housing, and/or continuing
students. The AC assists in the administration and management of
the overall Residential Life & Housing program through serving
approximately 2000 students. The AC provides oversight of a
specific residential area of housing ranging anywhere from 400 to
650 students, serving one or more residential buildings and
provides leadership for department initiatives.
The AC selects, trains, and directly supervises the student leaders
(Resident Assistants & Lead Resident Assistants) and works with
other staff in their residential area and throughout the
department. This position supports the residential curriculum,
residential summer housing program, conferences/camps, facility
management, advises hall government, and supports the new student
orientation and week of welcome program, as well as other
department and university initiatives.
- Supervise student leaders on all aspects of the residential
experience, policies and processes. Develops student leaders’
ability to be successful in all aspects of their position through
development and supervision.
- Develops residential community by overseeing area
implementation and evaluation of Residential Curriculum and related
student engagement activities and initiatives, including the
overall management and assessment of programmatic objectives in
- Serves as chair or member for Residential Life & Housing
committees and/or support special projects, (e.g., Student Leader
Selection, Student Leader Training, advising RHA, advising NRHH,
large scale programming, etc.) that may also assist with the
development of other student leadership experiences, including, but
not limited to hall government.
- Train and support Resident Assistants to initially assess,
offer resources and appropriately refer student in areas such as
academic achievement, career success, health, personal and cultural
competence. Serve as the initial contact for students as
- Serves as a member of the primary on-call team providing daily,
evening, weekend, and campus closure on-call coverage that includes
in-person community and campus-wide crisis intervention and
emergency response management responsibilities.
- Manage crisis and personal student situations as they occur and
serves as essential personnel in emergency and crisis situations
such as natural disasters, power failures, and other threats to
residents’ safety. Complies with federal and state requirements for
reporting, including serving as a Campus Security Authority (CSA)
for all Clery Act reportable crimes, Mandated Reporter under CANRA,
and required reporter under the policy prohibiting sexual
misconduct, discrimination and retaliation.
- Lead and coordinate move-in and move-out procedures at the
beginning and end of each term; ensures all room changes are
completed throughout the terms.
- Manage the room condition process including inventorying and
reviewing the condition of all resident rooms/apartments. Determine
charges and request the necessary repairs. Process and follow up
with maintenance services requests.
- Be adept at using technology. Utilize Mercury, residential life
& housing data management system, for roster verification and
space management. Utilize transact for card access and Roompact to
track residential curriculum strategies and mass communication.
Utilize Maxient for incident reporting, adjudicating conduct cases
and students of concern.
- Work collaboratively with the Residential Learning Communities
(RLC) faculty and/or campus partner in developing and implementing
theme related programming and community development activities.
Ensure student leaders’ programming aligns with the RLC theme and
- Under the direction of the Assistant Dean of Student Conduct
and Community Standards, the AC serves as a Student Conduct Hearing
Officer and adjudicates cases addressing alleged violations to
residential and university policies for incidents occurring in
residential communities; provide outreach and support directly to
students involved in higher level conduct cases and/or those that
violate multiple policies.
- Administers program budget for assigned residential community.
Serves as the primary purchaser for community’s programming needs
(responsible for managing purchases using a university procurement
card and adhering to all university procurement policies).
- Essential duties may include conducting errands such as
purchasing supplies for student leader programs or chaperoning
students to student conferences.
- Serves as part of the Residential Life and Housing team to
devise, implement, and evaluate departmental goals, policies,
organization and programs.
- Represents the department on University committees and on
special projects as needed.
- Advances the philosophy of multiculturalism and actively
promotes diversity, equity, & inclusion within all components
of housing & dining.
- Be sensitive and compliant with the housing
needs/requirements/laws pertaining to students with
- Performs other job-related duties as assigned.
University of the Pacific recognizes that diversity, equity, and
inclusion is foundational to the success of our valued students and
employees. We prioritize policy and decision-making that
demonstrates awareness of, and responsiveness to, the ways
socio-cultural forces related to race, gender, ability, sexuality,
socio-economic status, etc. impede or propel students, faculty, and
- Bachelor’s Degree
- Two (2) academic years’ of full-time, professional level
experience in higher education or associated profession.
- Experience in supervision of staff or student employees.
- Master’s Degree in Student Personnel, Higher Education or
- Three (3) academic years’ of full-time, professional level
experience in Residential Life.
Skills/Knowledge and Expertise:
- Strong written and verbal communication skills.
- Independent judgement and critical thinking skills.
- Administrative, planning, and programming skills.
- Computer literacy (word processing, spread sheets, data base
management; Roompact/Banner/RMS Mercury/Maxient experience).
- Demonstrate an understanding and sensitivity to the needs of
under-represented groups and initiatives that support and enhance
- Be mindful and sensitive to the housing needs/requirements/laws
pertaining to students with disabilities.
- Demonstrated skill in staff selection, training, development,
- Ability to oversee and administer area budget.
- Familiarity of student conduct practices, restorative
practices, and student conduct review.
- Ability to set goals and priorities, make reasoned and balanced
decisions in moderately complex situations, and meet internal and
- General knowledge of interviewing, crisis intervention, and
- Positive attitude and proven ability to work successfully with
diverse populations and demonstrated commitment to promote and
enhance diversity and inclusion.
- Experience and sensitivity in working with people of diverse
backgrounds and cultures.
- Demonstrated experience in advancing social justice, equity,
and inclusion in a university setting.
- Ability to engage and integrate culturally responsive practices
and knowledge in their work.
The physical demands described here are representative but not
definitive of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Duties require constant sitting and repetitive motion while using
computer keyboard and phone. Frequent walking, standing, and simple
grasping. Occasional climbing stairs, walking across campus,
stooping, and reaching. Constant communication using both spoken
and written means. May be required to lift/carry up to 25
Work Environment/Work Week/Travel:
Work is performed in a standard office environment with frequent
use of phone, computer and other communication devices,
occasionally out-of-doors with exposure to warmer or cooler
temperatures. Working hours will include some evening, weekend, and
holiday requirements. Staff will participate in a 24-hour
professional staff on-call duty rotation. To fulfill the
responsibilities associated with this position, the Area
Coordinator is required to live-on campus.
Valid driver’s license required. Incumbent must also be able to
meet the University’s fleet rules and be eligible to drive for
University business. The University and its insurance carrier
reserves the right to exclude applicants based on their driving
$64,480 per year. We consider factors such as,
but not limited to, scope and responsibilities of the position,
candidate’s qualifications, internal equity, as well as market and
organizational considerations when extending an offer.
Background Check Statement:
All applicants who receive a conditional offer of employment are
required to execute a release and authorization for a background
To apply, visit https://pacific.peopleadmin.com/postings/26110
University of the Pacific is an affirmative action and equal
opportunity employer dedicated to workforce diversity. In
compliance with applicable law and its own policy, Pacific is
committed to recruiting and retaining a diverse faculty and staff
and does not discriminate in its hiring of faculty and staff, or in
the provision of its employment benefits to its faculty and staff
on the basis of race, color, religion, national origin, ancestry,
age, genetic information, sex/gender, marital status, military and
veteran status, sexual orientation, medical condition, pregnancy,
gender identity, gender expression, or mental or physical