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Director, Memorial Hall/Lowell Hall Complex

Job Details

Job Summary

The Director of the Memorial Hall/Lowell Hall Complex reports to the Director of Administration for the OFA and is responsible for all aspects of the operation of Memorial Hall/Lowell Hall Complex, including Sanders Theatre, Annenberg Hall, Lowell Hall, and all associated activities rooms (excluding food and pub operations.) The position coordinates house management, production, programing, ticketing services and facility functions to orchestrate a concerted service environment. The Director collaborates with the OFA management team to:
  • Design, implement and develop goals for new programs, events and services that support student art making and engagement and strategies for meeting those goals.
  • Make recommendations to improve overall administration
  • Provide a leadership role in event planning and management
The position supports Senior OFA Management in diversity, equity, inclusion and belonging initiatives, promoting an organizational culture that demonstrates these values among staff, students, and the community, and integrating these values into all the work we do.

Auto req ID


Job Code

361059 Administrative Manager

Department Office Location

USA - MA - Cambridge

Business Title

Director, Memorial Hall/Lowell Hall Complex



Salary Grade


Time Status



00 - Non Union, Exempt or Temporary

Basic Qualifications
  • Bachelor’s degree.
  • Minimum seven years’ experience in performing arts and organizational management.
  • Experiencing with direct supervision
Additional Qualifications and Skills
  • Master’s degree in relevant field preferred.
  • Ability to lead a team with strong supervisory skills.
  • Proven experience working with students.
  • Facilities, financial and contract management.
  • Excellent communication and negotiation skills.
  • Ability to work well with the public and a knowledge of Harvard Communities
Additional Information

The Office for the Arts at Harvard supports student engagement in the arts and integrates the arts into University life. Through its programs and services, the OFA teaches and mentors, fosters student artmaking across all disciplines and abilities, connects students to accomplished artists, and creates inclusive communities that celebrate the rich diversity of Harvard College. By supporting the development of students as artists and cultural stewards, the OFA works to enrich society and shape communities in which the arts are a vital part of life.

The OFA is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment. Applicants from underrepresented populations are strongly encouraged to apply.


Memorial Hall/Lowell Hall Complex, Office for the Arts, Harvard

Pre-Employment Screening

Education, Identity

Job Function


Position Description

Programing 25% The Director has over-all responsibilities for the oversight and support of all activities within the complex and develops program goals for the facility and strategies for meeting those goals and is responsible for overall scheduling and communication regarding the use of the venues. The position:
  • Negotiates and writes contract specifications; approves and administers special activities
  • Ensures effective communication regarding activities to the public.
  • Communicates to users the regulations governing use of the facilities.
  • Serves a leadership role to facilitate scheduling and booking events and coordinates the scheduling of activities with other Harvard departments
  • Develops and manages long-range plans for building and programming issues, involving scheduling, maintenance, and marketing
  • Advises users with event planning, marketing, and management
  • Works closely with the FAS Registrar’s Office, FAS Administration, College, and the public
  • Is responsible for scheduling and communication regarding all non-curricular use
Production and House Management Oversight 20% This position supervises the Memorial Hall Production group and Box Office front of house staff in providing the highest possible level of event services to the Complexes’ users. The position:
  • Is responsible for event production support at the Complex, provides oversite for the production group’s operations and recommends, implements, and oversees use policies and procedures of the venues
  • Meets weekly with the Program, Production and Harvard Box Office Managers to coordinate upcoming events services
  • Approves event occupancy numbers, ticketing strategies and event safety plans
Human Resources and Supervisory 20% The position:
  • Supervises the Program, Production and Box Office managers, including hiring, performance evaluations and training
  • Is responsible for compliance with and administration of the HR policies and procedures for the department’s 15 positions and 55 temporary and less than half time employees
  • Oversees HR and payroll tools and is the contact for payroll and HR policy
Financial and Box Office Oversite 20% The Director oversees the development,implementation, management and monitoring of the annual budgets including marketing and assists in long range planning as well as providing oversight for Harvard box Office financial operations. The position:
  • Analyzes income and expenses budgets, enacting changes to limit deficits and strategies to promote surpluses
  • Recommends non-facility capital improvements in sound, lighting and instrument purchases and develops cost estimates
  • Develops cost estimates for special programs and new initiatives
  • Is responsible for tracking department expenses and income in a bottom-line financial environment with a 1/2 subvention to 1/2 income budget
  • Meets regularly with the OFA Director of Administration to review the budget status and develop responses to long term trends.
  • Works with department managers in setting sub-department financial targets and implementing strategies to achieve the target
  • Handles confidential information regarding staff salaries and payroll
  • Develops space use and ticketing services fee structures
  • Report on Tax analysis for income and debt compliance
  • Determines ticketing fees
Physical Resources 10% The Director in conjunction with the Building Manager oversees the management of the physical plant and grounds and has over-all responsibility for the condition and operation of the buildings and their immediate surroundings. The position:
  • Recommends, implements, and oversees policies and procedures about use of facilities
  • Coordinates and supervises major building changes
  • Develops program goals for the facility and strategies to meet them
OFA Scope/Other Projects 5%

The position participates in OFA initiatives and College committees, assists the OFA with other duties and projects.


Faculty of Arts and Sciences

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.


We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format



 Harvard FAS

The Faculty of Arts and Sciences is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s PhD. programs (the Graduate School of Arts and Sciences, founded in 1872). The 40 academic departments and more than 30 centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.

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