Education Center Information Technology Support
Southwestern Community College District
Incumbents in District positions are expected to exhibit an
equity-minded focus, responsiveness, and sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
gender identity, sexual orientation, and ethnic backgrounds of
community college students, and employees, including those with
physical or learning disabilities, and successfully foster and
support an inclusive educational and employment environment.
Under the direction of the Center Dean or designee, plan, organize,
coordinate and oversee daily computer and technology operations and
functions at an assigned Education Center; assign and provide
technical support to faculty, staff, administrators, and students
at the assigned Education Center relative to both academic and
administrative information systems; assign and participate in
network design and ongoing support to ensure connectivity; develop
and maintain working knowledge of new systems and applications as
new technology is implemented; assign and provide assistance in the
use of personal and Macintosh computers, instructional technology,
adaptive technology, and multimedia hardware and software; provide
phone assistance and functionality training for clients as
REPRESENTATIVE DUTIES: The following duties
are typical for this classification. Incumbents may not perform all
of the listed duties and/or may be required to perform additional
or different duties from those set forth below to address business
needs and changing business practices.
Knowledge and Abilities:
Education and Experience:
- Plan, organize, schedule and direct the activities of multiple
information systems projects and tasks assigned; prioritize and
schedule work; monitor progress of projects.
- Set up, configure, secure, update, back up, troubleshoot and
maintain a variety of networked servers and personal computers at
an assigned Education Center including those for applications,
database, SQL, file, print management, licensing and imaging; set
up, maintain, and adjust security permissions; install windows
updates, operating systems and application updates.
- Administer servers and troubleshoot errors including network
connectivity problems; work with network personnel at the main
campus to ensure proper adjustments in the network equipment are
made to support various connection needs, e.g., remote access, ftp
- Plan and coordinate the setup and configuration of the pay for
print system at the assigned Education Center; monitor and
troubleshoot any problems; coordinate training with Education
Center information technology employees on procedures and processes
of the pay for print system; train and assist students, tutors, and
faculty on how to use the pay for print system.
- Plan and coordinate IT support and facilities for various
events including special training, seminars, conventions, hands on
training workshops, governing board meetings, seminars and various
other non-district events, trainings, meetings, and retreats.
- Coordinate with and act as liaison with information technology
personnel at other agencies.
- Plan and facilitate the setup, configuration, and maintenance
of the computers and internet access for students at offsite
extension facilities; set up and configure staff, faculty, and
Administrators computers with registration software, internet
access, and VPN software to access College resources, e.g., Navy
Bases, Crown Cove Aquatic Center, etc.
- Prepare and monitor information technology supply, repair, and
hardware and software budget for assigned Education Center.
- Provide assistance and back-up support to IT Support
Technicians as needed; assist technicians with coaching, training,
and self-improvement by sharing knowledge and communicating best
- Perform related duties and responsibilities as required.
Any combination equivalent to: A Bachelor’s degree from an
accredited college or university with major course work in computer
science, information technology or a related
One (1) year in a lead or supervisory
at least two (2) years of college
level course work in computer science, information technology, or
related field AND
two (2) years of increasingly
responsible work experience as a computer or instructional
technology support technician.
Minimum Qualifications: (Faculty and Academic Administrator
Industry certifications in CCNA, CCNP, A+, N+, and MCSE are
Range 36, Steps 1-7, $6,998.66-$8,855.47. Initial placement for
external applicants is Step 1. An excellent benefits package which
includes medical, vision, dental, retirement, vacation, generous
sick leave package, and life insurance is available for the
employee and eligible dependents.
As soon as the successful candidate is identified and following the
subsequent governing board approval.
All application materials must be received on-line at https://jobs.swccd.edu
. Position is
open until filled. Applications received by the first screening
deadline of 11:59 p.m. on Friday, September 29,
are guaranteed to be reviewed by the selection
committee. Any application received after the deadline is not
guaranteed a review.
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule
may be adjusted to meet the needs of the office.Successful
candidate may be assigned to any of the campus sites (Chula Vista,
National City, Otay Mesa, and/or San Ysidro).
A confirmation number will be assigned if your application packet
has been successfully submitted. Assistance with the online
application process is available through the Human Resources Office
at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619)
482-6395 or e-mail to email@example.com.
It is the sole responsibility of the applicant to ensure that all
application materials are received by the review deadline date. A
separate, complete application packet is required for each position
for which you are applying for. All materials included in your
application packet become District property, will not be returned,
will not be copied, and will be considered for this opening
Candidates selected for employment with Southwestern Community
College District must be fingerprinted by an electronic
fingerprinting service (i.e. LiveScan) within 10 days of
employment; provide clearance of tuberculosis (dated within the
past 4 years and renewed every four years as a condition of
continued employment) within 60 days of employment; provide proof
of eligibility to work in the United States.
In addition to the above, for Faculty/Administrator positions
(only), successful candidate must submit official (sealed) college
transcripts confirming date degree conferred and/or a valid CA
Community College Credential.
Reasonable accommodations will be provided to candidates with
verified disabilities. Accommodation requests should be made at the
time the interview appointment is scheduled.
As an Equal Opportunity Employer and in compliance with the
Americans with Disabilities Act, Southwestern Community College
District will make reasonable accommodations for individuals with
The Southwestern Community College District shall not discriminate
against any person in employment or in any program affiliated with
the District on the basis of age, ancestry, color, ethnic group
identification, national origin, religion, race, sex, sexual
orientation, physical or mental disability, veteran status, or on
the basis of these perceived characteristics, or based on
association with a person or group with one or more of these actual
or perceived characteristics.
Notice of Availability of the Annual Security Report - Southwestern
College is committed to assisting all members of the community in
providing for their own safety and security. The Annual Security
Report is available on the SWCPD website at https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/
If you would like to receive a hard copy of the Annual Security
Report, which contains this information, you can stop by the SWC
College Police Department or you can request that a copy be mailed
to you by calling (619) 482-6390.
The report contains information regarding campus security and
personal safety including topics such as: crime prevention; public
safety authority; crime reporting policies; programs to prevent
dating violence, domestic violence, sexual assault, and stalking;
the procedures the College will follow when one of these crimes is
reported; and other matters of importance related to security on
campus. The report also contains information about crime statistics
for the three most recent calendar years concerning reported crimes
that occurred on campus; in certain off-campus buildings or
property owned or controlled by the College or a recognized student
organization; and on public property within, or immediately
adjacent to and accessible from the campus.
This information is required by law and is provided by the SWC
College Police Department.
Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information
about the DAAPP, including the Drug Free Environment and Drug
Prevention Program Policy and Procedure and Biennial report can be
found in the Health and Safety Section of the campus Consumer
Information page ( http://www.swccd.edu/index.aspx?page=1084
To apply, visit: https://jobs.swccd.edu/postings/4389