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Senior Media Services Technician

Wheaton College of Massachusetts
Massachusetts, United States
Salary Not Specified
Posted date
Aug 10, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Wheaton is a leading private, coeducational, liberal arts college of 1800 students located in Norton, MA and within easy commuting distance of Boston and Providence.

Posting Details

Posting Number:


Position Title:

Senior Media Services Technician



Job Type:


Staff Term:

12 Months

Staff Work Schedule (hours/dates):

M-Th 2:30-10:30pm, F 8:30-4:30. Summer: M-F 8:30-4:30. Saturdays often required for campus events.

Academic Year Schedule (dates):

Faculty Term:

Position Type:



Media Services

Job Summary/Basic Function:

The Senior Media Technician is a member of the highly collaborative Media Services team and reports to the Director of Media Services. All team members provide a broad range of audiovisual support; this role specializes in audio engineering. The person in this role interacts regularly with faculty, staff, students, administrators, the Board of Trustees, and distinguished visiting guests. This role:
  • Provides professional live audio engineering for events using soundboards, public address systems, speakers, stage monitors, EQ, reverb, and wireless microphones.
  • Operates, maintains, and troubleshoots audiovisual equipment and sound system issues for classes and events.
  • Supports the use of instructional and presentation technologies across campus.
  • Designs, develops, and maintains effective technology-enhanced classrooms and collaboration spaces.
  • Serves as a campus administrator for Zoom and provides technical support before, during and after meetings, events, and webinars.
  • Supervises and trains student assistants.
  • Supports and contributes to departmental, division, and college-wide efforts towards becoming an anti-racist campus community.
Additional duties include, but are not limited to:
  • Reading technical riders and providing appropriate substitutions/recommendations for adequate alternatives in equipment and space needs.
  • Establishing and executing procedures for equipment inventory, preventative maintenance, service, repair, and replacement.
  • Developing and maintaining excellent documentation.
Minimum Qualifications:

Required Education and Experience:
  • BA/BS or vocational/technical degree; media, sound engineering, or related area strongly preferred; and
  • 3-5 years experience in the field.
  • Or an equivalent combination of education and experience.
Technical Knowledge and Skills
  • Significant experience with live audio engineering using public address systems, soundboards, speakers, stage monitors, EQ, reverb and wireless microphones.
  • Experience with computer projection, presentation software, audio/video editing software and videotaping techniques.
  • Experience diagnosing and troubleshooting problems with audiovisual equipment.
  • Experience supporting video-based meetings and webinars.
  • Experience with tracking systems for complex record keeping and reporting.
General Skills and Abilities
  • Excellent interpersonal skills.
  • Strong public service orientation.
  • Flexibility and versatility in a complex, changing environment.
  • Ability to work both independently and collaboratively.
  • Well-organized, with strong analytical and problem-solving skills.
  • Strong oral, presentation, and written communication skills.
  • Ability to accommodate multiple conflicting demands.
  • Supervisory experience and strong interest in mentoring student employees.
  • Initiative, perseverance and intellectual curiosity.
Preferred Qualifications:
  • Experience with Zoom administration and reporting.
  • Programming experience or certification in Creston DM.
Physical Demands

This position involves traveling throughout the College and could on occasion require bending, reaching, ascending and descending ladders and stairs, stooping, kneeling, crouching, standing, walking, pushing, pulling, lifting and talking. Must be able to lift and carry up to 50 pounds.

ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Eeo Statement

Wheaton is a private coeducational liberal arts college within easy
commuting distance of Boston and Providence. We have nearly 1,700
undergraduates from 40 U.S. States and more than 70 countries. Nearly 23%
of our undergraduates are U.S. students of color and 11% are international
citizens. Wheaton College is an equal opportunity/affirmative action
employer and does not discriminate against any individual or group on the
basis of gender, sexual orientation, gender identity or expression, age,
race, color, religion, national origin, veteran status, genetic
information, or disability. In a continuing effort to maintain and enrich
an intellectually diverse learning environment, the Department and the
College actively encourages applications from women and members of
underrepresented groups.

Posting Date:


Closing Date:

Open Until Filled



Office of Human Resources

Contact Phone/Extension:


Contact Email:

Contact Fax

Special Instructions to Candidates:

To prevent the infection and spread of COVID -19, and as an integral part of our public health and safety measures, Wheaton College requires that all successful applicants hired provide proof of full vaccination for COVID -19 at the time of employment, unless an exemption from this policy is requested and approved. Applicants believing that they need an accommodation of this policy because of a disability, medical condition or sincerely-held religious belief should inform the Office of Human Resources after an offer of employment is extended.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Optional & Required Documents
Required Documents
  1. Cover Letter
  2. List of References
  3. Resume
Optional Documents

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