Learning Management Systems Technician & Online Education Technology Coordinator

Title: Learning Management Systems Technician & Online Education Technology Coordinator

Employee Classification: Professional F/T 52 Wks Unit

Department: Office for Distance Learning

Salary Range: $65,921.00

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri’s four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Assists with the maintenance and day-to-day processes for the learning management system and instructional learning technologies, including the resolution to escalated help requests and troubleshooting for faculty, students, and the Online Education department. Manages the department's technologies including purchasing, assessment, and evaluative processes.

What you'll do:

• Coordinate and triage support requests for the learning management system and supporting software from multiple requesting sources.
  Create and update existing documentation and tutorials to support faculty and students using instructional learning technologies.
  Provide expertise and support to members of the Online Education department for the learning management system and other department hosted learning technologies.
  Serve as back up to the Sr. App Solutions Analyst in their absence.
  Coordinate the evaluation, assessment, and purchasing of Online Education hosted learning technologies.

Education, experience, and other requirements:

Bachelor's Degree.
3 to 5 years’ experience supporting technology.

Preferred Qualifications:

Experience with evaluating and assessing learning technologies a plus.
Experience with researching and purchasing learning technologies a plus.