Testing Services Assistant

Position Details

Position Information

Requisition Number
S3059P

Home Org Name
Accessibility

Division Name
Provost and VP Academic Affair

Position Title
Testing Services Assistant

Job Class Code
DA10

Appointment Status
Part-time

Part-time FTE
.75

Limited Term
No

Limited Term Length

Job Summary

The Testing Services Assistant ensures the efficient and effective operations of the Office of Accessibility Testing Services and other university testing centers by proctoring various test administrations for the duration of the test.

About Auburn : At Auburn, our work changes lives. Ranked by U.S. News and World Report as a premier public institution, Auburn University is dedicated to shaping the future of the people of Alabama, the nation, and the world through forward-thinking education, life-enhancing research, scholarship and selfless service. Auburn is nationally recognized for its commitment to academic excellence, community outreach, positive work environment, student engagement, and thriving community.

It’s a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We’re proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you’re new to Auburn, we’d love to introduce you. If you’re already acquainted with Auburn, we’ll keep it simple: it’s time to come home!

Why employees choose Auburn : Auburn University was named by Forbes Magazine as one of the state of Alabama’s best employers, with employees staying an average of ten years. Employees enjoy competitive benefits that include top-notch health insurance, generous retirement plans, tuition assistance for employees and dependents, flexible spending accounts and more! Learn more about Auburn’s impact, generous employee benefits, and thriving community by visiting aub.ie/working-at-auburn .

Our Commitment : Auburn University is committed to a diverse and inclusive campus environment. Visit www.auburn.edu/inclusion to learn more about our commitment to expanding equity and inclusion for all.

Essential Functions

• Assists test-takers for the duration of the testing process to include check-in, computer start up, and assisting with any problems which may arise during the exam.
• Serves as a certified testing administrator adhering to all proctoring requirements. Addresses academic dishonesty and procedural incidents that occur and involves peers, as warranted. Contacts vendor support representatives to resolve technical issues.
• Assists with the implementation of test security protocols at all locations, establishes and maintains test files, and assists in the preparation of databases and records.
• Maintains familiarity with databases and testing software used by the university. Maintains confidentiality of all client information.
• May provide administrative support functions such as test registration activities, copying, running reports, faxing, and mail distribution.
• Performs front desk reception responsibilities to include answering and directing phone calls, scheduling appointments, appointment reminder calls, receiving required documentation from testers checking in for an exam, accepting deliveries, directing customer service, and checking out testers.
• Performs other related duties as assigned.

Minimum Qualifications

Minimum Qualifications

Education:
High School Diploma or equivalent.

Experience:
2 years experience in administrative support, customer service, and/or academic or similar role, such as teacher, administrator or test administrator.

Substitution allowed for Experience:
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities

Strong communication skills, ability to follow instructions and procedures.

Minimum Technology Skills

Working knowledge Windows 10 or Excel, intermediate computer skills, and various communication applications ( SLACK, Outlook, or Asana).

Minimum License and Certifications

Once employed, positions supporting Prometric and Pearson Vue vendor services must pass yearly certification exams in order to proctor exams.

Desired Qualifications

Desired Qualifications

Posting Detail Information

Salary Range
$30,160 - $37,100

Job Category
Office/Administrative Support

Working Hours if Non-Traditional

City position is located in:
Auburn

State position is located:
Alabama

List any hazardous conditions or physical demands required by this position

Posting Date
09/22/2023

Closing Date

EEO Statement

Auburn University is committed to an inclusive and diverse campus environment. Women, underrepresented groups, individuals with disabilities and veterans are encouraged to apply.

AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION / EQUAL OPPORTUNITY EMPLOYER . It is our policy to provide equal employment opportunities for all individuals without regard to race, sex, religion, color, national origin, age, disability, protected veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by applicable law.

Special Instructions to Applicants

Quick Link for Internal Postings
https://www.auemployment.com/postings/40991
Documents Needed to Apply
Required Documents

1. Resume
2. Cover Letter

Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

1. * Please select how you first became aware of this opportunity. Your response helps us determine how we can more effectively reach our candidates.
   • LinkedIn
   • AcademicKeys
   • The Chronicle of Higher Education
   • DiversityJobs
   • HigherEdJobs
   • HERC (Higher Education Recruitment Consortium)
   • Indeed
   • RecruitMilitary
   • The Tuskegee News
   • Professional organization or journal
   • Veterans Assistance Services
   • Disability Assistance Services
   • State Employment Service
   • Social Media
   • AU Job Bulletin
   • Notified by an Auburn employee
   • College or university Career Services
   • I went to the AU Employment Website directly (www.auemployment.com)
   • Other
2. * Please select the answer that best describes your current employment relationship with Auburn University:
   • Current full-time Auburn or AUM employee within probationary period
   • Current full-time Auburn or AUM employee outside of probationary period
   • Current part-time Auburn or AUM employee
   • Not an Auburn or AUM employee
3. * Do you have a high school diploma or equivalent?
   • Yes
   • No