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Associate Director for Pro Bono Impact, Toll Public Interest Center

University of Pennsylvania
Pennsylvania, United States
Salary Not specified
Posted Date
Sep 25, 2023

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Position Type
Administrative, Student Affairs, Disabled Student Services
Employment Level
Employment Type
Full Time

Associate Director for Pro Bono Impact, Toll Public Interest Center

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Associate Director for Pro Bono Impact, Toll Public Interest Center

Job Profile Title
Associate Director D, Student Services

Job Description Summary
The University of Pennsylvania Carey Law School is one of the nation's oldest and most distinguished law schools. The School offers a unique approach, incorporating cross-disciplinary legal education, a distinctly collaborative environment, and an innovative curriculum to enrich student learning. The small and highly interdisciplinary faculty achieves scholarly excellence while emphasizing a shared effort to advance understanding of the law. The result is an intellectual community that bridges traditional boundaries and disciplines within a renowned internal culture of collegiality, making the University of Pennsylvania Carey Law School an extraordinarily supportive academic community for all its members.

The Toll Public Interest Center (TPIC) harnesses the talent, expertise, and resources of Penn Carey Law to engage in high-impact public service with local, national, and global communities. Our award-winning pro bono program has grown from one of the oldest and most rigorous pro bono graduation requirements in the country. TPIC ensures that students are trained and supervised in wide-ranging, substantive, impactful law-related pro bono work. We are a passionate, mission-oriented staff that works collaboratively: while each of us manages an extensive list of individual responsibilities, we complete major projects as a team, maintain an open-door policy, and enjoy a mandate to generate and implement new ideas that benefit our students and the communities they serve.
TPIC's ASSOCIATE DIRECTOR FOR PRO BONO IMPACT reports to the Assistant Dean and Executive Director of TPIC, and collaborates with other TPIC staff members, Penn Carey Law staff colleagues, faculty, students, University and community partners, managing four key responsibilities: directing the wide-ranging operations of Penn Carey Law's robust community partner (external) pro bono placements; tracking and reporting the depth and breadth of student pro bono accomplishments; and advising students on their pro bono planning while monitoring student compliance with the Penn Carey Law pro bono requirement; guide students in meeting state bar pro bono requirements. The Associate Director oversees all aspects of measuring, managing, and messaging the Law School's pro bono impact to students, staff, faculty, alumni, funders, and other audiences as needed.

Job Description


Manage all student pro bono work that takes place outside of student pro bono projects (i.e. external pro bono opportunities).

Develop short-term pro bono initiatives that enable students to perform pro bono service remotely. These, primarily research-based initiatives, will assist legal services agencies in Philadelphia and in more remote geographic areas build their capacity to provide information and assistance to their clients.

Provide supplemental supervision for students in external pro bono placements when community partners have limited or no attorney staffing or would significantly benefit from supplemental supervision.

Create temporary, short-term assistance, pro bono initiatives, sometimes referred to as “pop up pro bono.” These “pop-ops” offer students the opportunity to deliver limited legal services to underserved communities in Philadelphia and beyond.

Advise students on their pro bono planning while monitoring student compliance with the Penn Carey Law pro bono requirement.

Collaborate with TPIC colleagues to inform students about the pro bono requirement and the many opportunities to engage in pro bono legal service.

Meet with students to discuss their plans for engaging in pro bono legal work.

Partner with TPIC colleagues on tracking student pro bono compliance with the Law School requirement, and on providing additional support and counseling to students when needed.

Track and report on the depth and breadth of student pro bono accomplishments.

Develop tools to compile qualitative and quantitative data regarding the quality and quality of pro bono service performed by students.

Develop assessments for students, community partners, and supervising attorneys, to evaluate how all are experiencing student pro bono service, and to identify ongoing opportunities to modify or expand service initiatives.

Collaborate with Communications and other law school colleagues to publish comprehensive reports and publicity regarding the impact of student pro bono legal service.

Manage all matters related to student compliance with state bar pro bono requirements.

Stay well-informed regarding the New York and any other state bar's pro bono requirements.

Keep students well-informed of the requirements; advise and support them with compliance.

Develop efficient systems for assisting students and community partners in completing all documentation relating to state bar pro bono requirements.

Collaborate with other law school departments as needed to help students meet these requirements.

Obtain and maintain the necessary credentials to become a notary for purposes of notarizing the requisite documents.

Other: Provide other support to effectuate TPIC and Penn Carey Law programs as needed.


Bachelor of Science, Bachelor of Arts, and 5 to 7 years of experience or equivalent combination of education and experience is required. A commitment to social justice and a desire to focus on expanding access to justice through pro bono service is essential. Candidates must be licensed to practice law, preferably in Pennsylvania, and be willing and able to become a notary public. Excellent organizational, communication, and advocacy skills are required. A strong interest in nurturing student development is essential, as well as a commitment to and experience in addressing the legal needs of underserved clients and communities. Clinical, externship, and/or pro bono experience in law school is preferred. Strong oral and written communication skills are essential, as is the ability to work diplomatically with multiple constituencies including employers, faculty, alumni, current students, prospective students, and colleagues. Candidates should be highly motivated and possess strong personal initiative and drive. The ideal candidate will be a team player who has an established track record of collaboration in the workplace. We emphasize individual responsibility while requiring strong team support.

A cover letter is required with application materials.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Law School

Pay Range
$61,046.00 - $100,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

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