PC Systems Specialist, Intermediate

PC Systems Specialist, Intermediate

Georgia State University

School of Public Health

GEORGIA STATE UNIVERSITY’S SCHOOL OF PUBLIC HEALTH educates practitioners and thought leaders while engaging in research and outreach that promotes health equity and addresses urgent public health challenges. Our location in Atlanta, an internationally recognized hub of public health expertise, gives students practice opportunities at organizations such as the Centers for Disease Control and Prevention, local and state government agencies, and international non-governmental organizations. Members of our growing alumni network are making a difference across Georgia and beyond, working in state and federal agencies, nonprofits, and community organizations. Our faculty and staff are conducting research that promotes health equity and seeks to solve urgent challenges related to infectious and chronic diseases, tobacco prevention and control, and trauma and mental health. With a global reach and a commitment to equity, we are dedicated to promoting better health for everyone, everywhere.

Are you ready for us? Are you seeking an opportunity with purpose and direction? If you are, we have the perfect opportunity for you! We hire great people from a wide variety of educational, career, and personal backgrounds, not just because it is the right thing to do, but because it makes us a stronger team.

The School of Public Health is seeking (1) a PC System Specialist, Intermediate, to join the already awesome team taking the School of Public Health to the next level of excellence!

WHAT MAKES SPH A GREAT PLACE?

· A flexible work environment

· Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.

· A knowledge-sharing organization that works collaboratively with diverse partners.

· Professional development opportunity and mentorship

· A rapidly growing center within an academic setting

WHAT YOU WILL DO :

The School of Public Health is seeking a PC System Specialist, Intermediate, to provide advanced IT support services to faculty, staff, and students in instruction, research, community service, and administrative capacities.

Key duties include, but are not limited to :

· Provide PC and MACS service and support to School of Public Health faculty and staff including, but not limited to installation, maintenance, upgrades, troubleshooting, diagnoses, and repairs of PCs, Macs, mobile devices, and Audio/Visual systems; Install/update/activate operating systems and software; training and orienting faculty and staff on utilizing IT devices, software and services.

· Educate Faculty and staff on the functions of the A/V system in classrooms and meeting spaces.

· Coordinate with the campus A/V team to ensure new projects/ upgrades are conducted as planned and on schedule.

· Assist with the installation of new A/V equipment. Research new A/V technologies that benefit SPH and make suggestions for purchases.

· Document records of maintenance performed on PCs and Macs using helpdesk ticketing system.

· Marinating an updated inventory of equipment defined by location and model number and customer-using devices including on and off-campus inventory.

· Provide AV support for SPH conference rooms, special events, and classrooms.

· Provide AV support for web-conferencing and teleconferencing as requested.

· Attend technology meetings, conferences, and training sessions.

· Coordinate with University IT staff to ensure the standard IT processes and procedures are followed.

· Perform other duties and responsibilities as assigned.

Benefits :

The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits, as well as retirement plan options.

Key Benefits :

• USG Mandatory Retirement: Teacher Retirement System
  TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6% and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and 2% multiplier. Employees are vested after 10 years of service.

See the retirement comparison chart for more information.

• Tuition Assistance Program (TAP): Full-time employees enrolled in a USG degree program may earn their degree for free.

Find the TAP details here .

Qualifications :

Bachelor's degree and two years of related experience; or a combination of education and related experience.