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Assistant Director of Student Financial Support

Walla Walla Community College
Washington, United States
Salary Not specified
Posted Date
Sep 21, 2023

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Assistant Director of Student Financial Support

Walla Walla Community College

Salary: $67,600.00 - $72,800.00 Annually

Job Type:

Job Number: 2023-001522

Location: Walla Walla, WA


Closing: Continuous

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services.


Walla Walla Community College (WWCC) is seeking applicants for an Assistant Director of Student Financial Support position at the Walla Walla campus.

At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. We have identified three core themes that describe the fundamental aspects of the College's mission by translating it into practice: Student Success, Strong Communities, and Resource Stewardship. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability.

General Description:

The Assistant Director of Student Financial Support, in conjunction with the Director of Student Financial Support, directs the operational and administrative functions directly related to the Office of Financial Aid. The Assistant Director has full decision-making authority in the absence of the Director and represents the Office of Financial Aid in all venues. The Assistant Director also assists the Director in managing all functions of the department, providing expertise and leadership in the verification and awarding of files and reconciliation processes. In addition, the Assistant Director is responsible for working with Student Financials in reconciling state and federal funds.

Essential Functions:

  • Performs administrative duties for the Office of Student Financial Support:
  • Supervise assigned full-time and part-time staff in the Office of Financial Aid.
  • Responsible for the reconciliation of calculations, while adhering to regulations and compliance as well as institutional policies and procedures.
  • Stays current, interprets, and adheres to state and federal regulations, ensuring constant compliance.

  • Awards Student Aid and Disbursements:
    • Assists in the management and awarding process of federal and state aid.
    • Reviews and processes state and federal funding application.
    • Responsible for managing and meeting the deadlines of the disbursement process in a timely and accurate manner.
    • Scheduling disbursements with Student Accounts.
    • Runs disbursement reports and queries in order to identify errors and low enrollment levels to verify awards to students are being disbursed accurately.

  • Liaison between Student Financials and the Financial Aid Office:
    • Responsible for working closely with Student Financials to reconcile all state and federal funding on a monthly basis.
    • Responsible for identifying discrepancies on student's accounts between Student Financials and Financial Aid.
    • Runs reconciliation queries out of CTClink and verifies accuracy within the Department of Education's Common Origination and Disbursement (COD) data set and the National Student Loan Data System (NSLDS).

  • Competencies

  • Demonstrates cultural competence, including awareness and understanding of historically underrepresented populations, and creates an educational and work environment that a?rms a commitment to equity, diversity and inclusion.
  • Ability to think critically and creatively for identification and implementation of strategies and initiatives focused on student success and enrollment management.
  • Ability to maintain confidentiality of records and information.
  • Ability to maintain paper and electronic files accurately.
  • Ability to work independently, multi-task, and prioritize on assigned projects related to essential functions of the position.
  • Ability to contribute to teambuilding in support of a positive work culture.
  • Possesses excellent communication skills, including written correspondence and electronic communication.
  • Ability to communicate technical and policy information to a variety of stakeholders at di?erent levels of knowledge and experience.
  • Ability to exercise good judgment in evaluating situations and making decisions.
  • Ability and willingness to train, supervise and evaluate the work of staff and student employees.
  • Possesses a high-level working knowledge and understanding of state and federal funding and institutional policies and procedures.
  • Ability and willingness to travel as needed or assigned.

  • Qualifications:
    Equivalent combination of education and experience may be considered at the discretion of the college.

  • Bachelor's Degree or a combination of education and work experience demonstrating the ability to meet the position's competencies may be substituted at the discretion of the college.
  • Two years of previous supervisory experience or three years progressively responsible professional experience in student services or a related work area.
  • Three years of experience in higher education funding resources.
  • Experience working with student information systems and higher education policies and procedures.
  • Bilingual English/Spanish preferred.

  • Conditions/Terms of Employment
    This is a full-time professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. The college is a tobacco free institution.

    Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in office environments with work performed in an indoor office setting, sitting at a desk or computer station, light lifting, climbing stairs. This contract position work schedule will typically be Monday through Friday 8-hours each day. During the summer, work schedule is Monday through Thursday 10-hours each day. Some travel may be required.


    Annual salary range: $67,600 - $72,800. The college has an excellent benefit program including paid sick leave; paid vacation leave; medical, dental, life, and long-term disability insurance; retirement and two optional deferred compensation programs. All full-time employees will automatically have 3% of taxable income deferred into the State of Washington Deferred Compensation Program (DCP). All administrative exempt staff set aside 1% of their gross salary in a Health Reimbursement Arrangement (HRA) (VEBA). All exempt employees are required to participate in this program. Walla Walla Community College requires all employees to participate in direct deposit for payment of salary.

    Required Application Materials
    This position will remain open until filled. To be included in the initial screening, applications should be received by October 1, 2023. To qualify for consideration, applicants must meet required qualifications and competencies and submit a complete application packet, which includes the following:

  • Online NEOGOV application
  • Cover letter
    • In your cover letter, detail your interest in the Assistant Director, Financial Aid position. Please describe any professional experience, training, or educational background that makes you an ideal candidate.
  • Resume
  • Names and contact information for three professional references
  • Answers to four (4) supplemental questions
  • Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

  • Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account, attaching documents, submitting your application, etc., please call NEOGOV Applicant Support at 1-855-524-5627 or email them directly at

    WWCC reserves the right to not fill this position, reject all applicants, or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

    Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff, without regard to race, color, creed, national origin, sex, sexual orientation, including gender expression/identity, marital status, age (over 40), the presence of any sensory, mental, or physical disability, the use of trained guide dog or service animal by a person with a disability, or status as a Vietnam and/or disabled veteran, National Guard member or reservist in accordance with the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Federal Rehabilitation of 1973, the Americans with Disabilities Act of 1990, and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process, please contact Title IX Officer Brooke Marshall (509) 527-4300 - TDD (509) 527-4412, email, address: 500 Tausick Way, Walla Walla WA, 99362.

    To apply, please visit


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