Business Systems Analyst
- Employer
- Phillips Exeter Academy
- Location
- New Hampshire, United States
- Salary
- Salary Not Specified
- Date posted
- Sep 20, 2023
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Job Details
REPORTS TO: Assistant Director of IT, Information Technology Services
Pay Group
Type
Status
Fiscal Year Weeks
Class
Department
Location
Semi-Monthly (Salaried)
Regular
Full-Time
Full year (52 weeks)
Staff
Information Technology Services
Hybrid
Position Purpose
Under limited direction, the Business Systems Analyst provides functional, data, and technical support for Financial, Institution Advancement, and other related applications to meet business needs and requirements. The primary responsibility for this position is to support departments including Finance, Investments, Procurement, Institutional Advancement, and other departments that depend on the application data.
The Business Systems Analyst must develop professional relationships within their partner departments and the Information Technology department to provide production support and issue resolution, validate and reconcile data, perform imports for record updates, create reports, gather requirements for enhancements, provide support and documentation to implement new processes, and promote compliance with Academy policies and applicable regulations.
Job Responsibilities
Business Systems Analyst Role Expectations
- Provides production support and issue resolution and, when necessary, coordinates with application vendors to resolve application issues for relevant systems.
- Acts as the technical partner on relevant projects, including Finance, Procurement, Endowment Management, Investment, Award Management, Donor Management, and Student Accounts Receivable-related work.
- Assists with data imports and provides reporting assistance to support the business processes and activities between relevant systems like data reconciliation or to test and assign contracts and deposits.
- Provides both business and technical insight, helping to set the direction for relevant system implementation, actively participating in team meetings, and ensuring that IT and our partner departments understand the impact of any changes.
- Works with the IT team and partner departments to implement any new technology, interfaces, or upgrades required to maintain the relevant systems.
- Coordinates and assists in any application updates, reviewing release notes and other documentation, and providing an explanation of the impact of any upgrades to our partner departments, particularly for data integration purposes and business processes.
- Maintains a good understanding of Financial, Procurement, Institutional Advancement, and Student Accounts Receivable data, how it is fed into the system (including the interfaces to support the data flows), and how it may impact downstream systems if changed.
- Assists in gathering and documenting business requirements, implementation and test plans, and operational support plans.
- Leads testing of upgrades, system integrations, and user acceptance testing.
- Proposes and conducts business process optimization efforts for partner departments, focusing on maintaining data integrity, improving the user experience, and maximizing efficiency.
- Continually improves relevant systems with an emphasis on recommending initiatives to improve end-user experience, information security, and strategic alignment to Academy goals based on feedback from end users, technical expertise, and knowledge of Academy priorities.
- Mentors others within IT and partner departments in systems best practices. Keeps mentoring and training documentation simple to understand per department standards.
- Performs other duties as assigned.
- Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
- Knowledge of basic auditing and monitoring techniques required to ensure programmatic compliance.
- Ability to work independently and handle multiple priorities and deadlines simultaneously.
- Ability to reduce complex technical or business requirements into simple terms to better explain them to IT and business partners.
- High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
- Ability to build and leverage effective relationships and influence decisions and behaviors through partnering.
None.
Position Requirements
Education
- Bachelor’s degree in Finance, Accounting, Information Systems, Business, or similar career field or equivalent combination of education and experience as a Financial Systems Analyst
- Proven analytical and problem-solving skills.
- Demonstrated oral and written communication skills with ability to document processes.
- Demonstrated ability to manage multiple priorities.
- 1+ years experience with Oracle ERP Cloud Fusion strongly preferred.
- 3+ years experience with supply chain management, procurement or financial systems preferred.
- Understanding of data management activities preferred.
- Experience in an institutional or campus setting
- Experience working with adolescents in an educational setting is preferred.
- Successfully complete a criminal background check (reviewed every 5 years).
Company
Phillips Exeter Academy, co-founded by John and Elizabeth Phillips in 1781 who believed every student should have access to the very best education, embraces the ideals of both goodness and knowledge.
Phillips Exeter Academy is located in Exeter, a southern New Hampshire town settled by European colonists nearly 400 years ago.
The Academy campus, set in the town's village, is divided by the three principal streets of the community, creating a walkable atmosphere. Dormitories and dining halls are easily accessible from classrooms and other facilities like the student center, library, art gallery, theater, and athletic buildings and fields. Downtown stores and restaurants, as well as a riverside pathway, are just off campus.
Now a coeducational residential school with more than 1,000 high school students from the U.S. and 33 foreign countries, Exeter has a centuries-old tradition of academic excellence and a commitment to empowering Exonians to find their place in the world.
We are a community that celebrates curiosity and cultivates potential. With a student-to-teacher ratio of 5:1, more than 450 courses in 18 subject areas, and the opportunity to study on five continents, Exeter provides unparalleled opportunities for discovery and exploration, of both self and subject matter.
At Exeter, employee development will focus on nurturing careers and providing opportunities for professional growth. All employees will be given clear expectations and will be expected to perform their job responsibilities with proficiency and an appreciation of the importance of their responsibilities and a commitment to excellence. Employees seeking to develop skills and experiences in order to grow and take on new responsibilities will be supported as appropriate. Employees are entitled to clear, honest and timely feedback on the performance of their responsibilities, and will be held accountable for acting on such feedback where a need for improvement has been identified.
Employee engagement is focused on building connection and supporting the well-being of all employees. Our goal is for employees to feel connected to our community as a whole, that their work has meaning and impact, and that they are appreciated for the work that they do. Employee voice is encouraged and agency is attained through open channels of communication and engagement that support the success of the Academy. The Academy seeks to be a best place to work where all adults have a strong sense of belonging and inclusion, and where there is a common understanding of what it means to do things with a commitment to excellence, personal growth, accountability to oneself and others, respect, gratitude, humility and generosity of spirit.
Compensation and Benefits packages should attract a high performing and diverse workforce — employees who are committed to the mission and values of the school and have the skills necessary to succeed. Our compensation and benefits should be highly competitive with comparable markets. Benefits should be relevant, flexible and contribute to attracting and retaining employees of the highest talent. Our compensation structures should be transparent, clearly communicated and have the flexibility to recognize outstanding performance.
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