Business Systems Analyst

REPORTS TO: Assistant Director of IT, Information Technology Services

Pay Group

Type

Status

Fiscal Year Weeks

Class

Department

Location

Semi-Monthly (Salaried)

Regular

Full-Time

Full year (52 weeks)

Staff

Information Technology Services

Hybrid



Position Purpose

Under limited direction, the Business Systems Analyst provides functional, data, and technical support for Financial, Institution Advancement, and other related applications to meet business needs and requirements. The primary responsibility for this position is to support departments including Finance, Investments, Procurement, Institutional Advancement, and other departments that depend on the application data.

The Business Systems Analyst must develop professional relationships within their partner departments and the Information Technology department to provide production support and issue resolution, validate and reconcile data, perform imports for record updates, create reports, gather requirements for enhancements, provide support and documentation to implement new processes, and promote compliance with Academy policies and applicable regulations.

Job Responsibilities

Business Systems Analyst Role Expectations

• Provides production support and issue resolution and, when necessary, coordinates with application vendors to resolve application issues for relevant systems.
• Acts as the technical partner on relevant projects, including Finance, Procurement, Endowment Management, Investment, Award Management, Donor Management, and Student Accounts Receivable-related work.
• Assists with data imports and provides reporting assistance to support the business processes and activities between relevant systems like data reconciliation or to test and assign contracts and deposits.
• Provides both business and technical insight, helping to set the direction for relevant system implementation, actively participating in team meetings, and ensuring that IT and our partner departments understand the impact of any changes.
• Works with the IT team and partner departments to implement any new technology, interfaces, or upgrades required to maintain the relevant systems.
• Coordinates and assists in any application updates, reviewing release notes and other documentation, and providing an explanation of the impact of any upgrades to our partner departments, particularly for data integration purposes and business processes.
• Maintains a good understanding of Financial, Procurement, Institutional Advancement, and Student Accounts Receivable data, how it is fed into the system (including the interfaces to support the data flows), and how it may impact downstream systems if changed.
• Assists in gathering and documenting business requirements, implementation and test plans, and operational support plans.
• Leads testing of upgrades, system integrations, and user acceptance testing.
• Proposes and conducts business process optimization efforts for partner departments, focusing on maintaining data integrity, improving the user experience, and maximizing efficiency.

Lead Training and Organizational Development

• Continually improves relevant systems with an emphasis on recommending initiatives to improve end-user experience, information security, and strategic alignment to Academy goals based on feedback from end users, technical expertise, and knowledge of Academy priorities.
• Mentors others within IT and partner departments in systems best practices. Keeps mentoring and training documentation simple to understand per department standards.
• Performs other duties as assigned.

Knowledge, Skills and Competencies

• Respect for diversity of identities and experiences, an orientation toward equity and inclusion, and cultural competency in all aspects of Academy life.
• Knowledge of basic auditing and monitoring techniques required to ensure programmatic compliance.
• Ability to work independently and handle multiple priorities and deadlines simultaneously.
• Ability to reduce complex technical or business requirements into simple terms to better explain them to IT and business partners.
• High degree of organizational skills with the ability to be flexible and multi-task with accuracy.
• Ability to build and leverage effective relationships and influence decisions and behaviors through partnering.

Direct/Indirect Reports

None.

Position Requirements

Education

• Bachelor’s degree in Finance, Accounting, Information Systems, Business, or similar career field or equivalent combination of education and experience as a Financial Systems Analyst

Experience

• Proven analytical and problem-solving skills.
• Demonstrated oral and written communication skills with ability to document processes.
• Demonstrated ability to manage multiple priorities.
• 1+ years experience with Oracle ERP Cloud Fusion strongly preferred.
• 3+ years experience with supply chain management, procurement or financial systems preferred.
• Understanding of data management activities preferred.
• Experience in an institutional or campus setting
• Experience working with adolescents in an educational setting is preferred.

Additional Requirements

1. Successfully complete a criminal background check (reviewed every 5 years).