Get to Know American University
At American University we value open and honest inquiry, servant
leadership, and the affirmation of the human dignity of all. We
envision a thriving AU community where individuals of all
identities and experiences are understood, appreciated, and fully
included, and where equitable treatment, opportunities, and
Our diverse community of students, faculty, and staff represent
every state and more than 150 countries. Our internationally
recognized faculty are today's thought leaders in the areas of
public policy, law, the arts, communications, international
development, and more. Our staff are innovative, service-oriented,
and dedicated to moving the university towards achieving its
strategic goals. We are committed to an excellent experience for
all of our students, faculty and staff and share a passion for
creating change through our knowledge and our work.
Learn more about American University by clicking here .
The Director of Undergraduate Advising is responsible for the
overall service delivery of undergraduate academic advising to
students enrolled in the Kogod School of Business. This position
leads the advising team through goal setting and strategic
planning, ensures quality advising by all members of the advising
team, and upholds school and university regulations. The Director
sets the strategic direction for the undergraduate advising office,
leads advising initiatives within Kogod, and oversees the creation
of advising programming that complements the learning outcomes of
the undergraduate program. The Director serves as the primary
liaison to campus partners that impact advising from matriculation
through graduation. The incumbent advises a small number of
students, primarily as a back-up for other advisors. This position
reports directly to the Associate Dean of Undergraduate Programs
and Student Services in Kogod and supervises two Assistant
Directors, two Academic Advisors, anda Senior Administrative
Assistant. . The incumbent organizes the Undergraduate Advising
Office, oversees the hiring and training of academic advisors,
organizes staff meetings, facilitates professional development
opportunities for the advising team, and liaises with offices that
impact the undergraduate advising experience while upholding the
Under the direction of Associate Dean for Undergraduate Programs
and Student Services, the Director of Undergraduate Programs
supports the programing, communication, student requirements, and
outreach for the Kogod Honors Program as well as recruitment and
The Director is the liaison to the Office of the University
Registrar, AU Central, International Accelerator Programs,
First-Year Advising, International Student and Scholar Services, AU
Abroad and the Dean of Student’s Office.
- Strategic Leadership:
- Responsible for leading an exceptional Kogod Advising Team that
provides academic support services to undergraduate students
enrolled in the Kogod School of Busines.
- Provides strategic leadership to implement advising best
practices and to maintain team cohesion.
- Leads team goal-setting and strategic planning cycles,
including the ongoing assessment of the undergraduate advising
office to ensure student needs are being met.
- Hiring, Supervision, and Coaching:
- Supervises five professionals including two Assistant
Directors, two Academic Advisors, and a Senior Administrative
- Identifies staffing needs, addresses personnel
questions/concerns, supports and promotes professional development,
identifies and manages resource needs, and leads the Performance
- Cross-Campus Collaboration:
- Maintains strong relationships with campus partners who work
with the advising office on the admission, registration, advising
and retention of students.
- Coordinates with various university departments to provide
support to student-athletes, international students, students of
color, students on academic probation, students with learning
disabilities, honors students, and other student populations.
- Other duties as assigned:
- Works closely with the Dean’s office to act in the absence of
key Kogod team members.
This position reports directly to the Kogod’s Associate Dean for
Undergraduate Programs and Services. This position manages two
Assistant Directors, two Academic Advisors, anda Senior
Administrative Assistant. This position serves as the primary point
of contact and thought-leader for the development and management of
student academic programming in Kogod.
This position reports directly to the KSB’s Interim Associate Dean
for Undergraduate Programs and Services. This position manages four
academic advisors and Undergraduate Programs’ Operations and Data
Coordinator. This position serves as the primary point of contact
and thought-leader for the development and management of student
academic programming in KSB.
Position Type/Expected Hours of Work
Required Education and Experience
- Team Leader/Consultant B.
- Relevant Master’s degree in higher education, student
personnel, counseling, or related field.
- Minimum 4 years of professional experience years in academic
advising and student services.
- Excellent attention to detail with strong ability to prioritize
and multi-task in a dynamic and high pressure environment.
- Strong understanding of academic issues, regulations, and
- Proven experience working with diverse populations of
- Demonstrated ability to work as part of a team and develop
productive working relationships with multiple constituencies
(students, faculty, staff, alumni, parents).
- Proven ability to use current technology and information
systems to analyze data, manage projects, and facilitate
AU offers a competitive benefits package including a 200% matching
retirement plan, tuition benefits for full-time staff and their
families, several leadership development certificates, and has been
recognized by the American Heart Association as a fit-friendly
worksite.Click here to learn about American University's unique
benefit options .
Current American University Employees
- Hiring offers for this position are contingent on successful
completion of a background check.
- Employees in staff positions at American University must
deliver their services to the university from either the District
of Columbia, Maryland, or Virginia, or perform work on-site at the
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
If you are a current employee at American University, please log
intoAsuccessfulU through themyAU portal . Once in AsuccessfulU,
please select the Careers tile which will take you to our internal
For more information or assistance with the American University
careers site, email firstname.lastname@example.org .
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.
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