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Technician 1, Instructional AV Installations Support (Hourly)

Austin Community College
Texas, United States
Salary Not Specified
Start date
Sep 21, 2023

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
  • Reflects the diversity of our community

  • Values intellectual curiosity and innovative teaching

  • Is attracted by the college's mission to promote equitable access to educational opportunities

  • Cares about student success and collaborates on strategies to facilitate success for under-represented populations

  • Welcomes difference and models respectful interaction with others

  • Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Technician 1, Instructional AV Installations Support (Hourly)

Job Description Summary:

Provide audiovisual equipment installation services, support, and technical assistance for ACC audio/visual technology.

Job Description:

Description of Duties and Tasks
  • Installs, troubleshoots, and repairs AV equipment and data cabling including ceiling-mounted projectors, wall control switches, cable patch panels, speakers, screens, instructor consoles, and other AV equipment.
  • Performs routine and preventative maintenance of AV equipment in all instructional spaces.
  • Constructs or builds any AV racks, cable trays, or equipment as required.
  • Documents all AV installations in all instructional spaces.
  • Stays updated with campus AV technology changes.
  • Communicates and coordinates with internal departments.
  • Participates in special projects as needed.
  • Customer service principles and practices.
  • Technical support practices, standards, protocols, and terminology.
  • Hardware and software troubleshooting techniques.
  • Installation and repair processes of audiovisual equipment and cabling.
  • Use of power tools.
  • Maintaining an established work schedule.
  • Installing and maintaining audiovisual equipment and cabling.
  • Responding to requests and resolving AV-related problems.
  • Understanding and following instructions precisely.
  • Providing superior customer service.
  • Showing initiative and being able to quickly adapt to changes.
  • Effectively using interpersonal and communications skills including tact and diplomacy.
  • Effectively using organizational and planning skills with attention to detail and follow-through.
  • Establishing and maintaining effective collegewide working relationships.
  • Maintaining confidentiality of work-related information and materials.
Technology Skills
  • Demonstrated proficiency using standard office software applications as well as administration of instructional technology and multimedia hardware, network systems including video and wireless, database management systems, and providing technical support for desktop systems.
Required Work Experience
  • Experience using power tools.
Preferred Work Experience
  • Previous experience working in AV industry
Required Education
  • High School Diploma.
Preferred Education
  • Associate degree or higher.
  • Valid Texas driver’s license.
Physical Requirements
  • Work is routinely performed in a standard classroom environment.
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
  • Occasional lifting of objects up to 50 pounds.
  • May be subject to climbing ladders and working in tight spaces.
  • Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
  • Varies. Maximum of 19 hours per week.
Pay Rate


Number of Openings:


Job Posting Close Date:

October 31, 2023 Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.


The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

If you are a current Austin Community College employee, please click this link to apply through your Workday account .

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