This job has expired

Associate Director, Student Life, Facilities and Event Services

James Madison University
Harrisonburg, Virginia
Start date
Sep 21, 2023

Associate Director, Student Life, Facilities and Event Services


We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.


To be the national model for the engaged university: engaged with ideas and the world.

Who We Are

Located in the heart of Virginia’s beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.

JMU offers thriving programs in the liberal arts, science and technology, and professional disciplines at the undergraduate, master’s and doctoral levels. The university is committed to expanding diversity, fostering equity and inclusion, and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs, focus on maintaining strong student/faculty interaction, and innovative faculty research.

The Division of Student Affairs includes University Career Center, Center for Multicultural Student Services, Community Service-Learning, Counseling Center, Dean of Students, Disability Services, Student Accountability & Restorative Practices, Sexual Orientation, Gender Identity & Expression, Orientation, Residence Life, Student Life, University Health Center, University Recreation The division is an integral part of the campus community and works collaboratively with the other divisions of the university in supporting the mission, vision, and values of the university. Successful candidates will embody the values of Student Affairs at James Madison University and will infuse these values in their day-to-day practice.

Student Affairs Values

  • Focusing on Students
  • Leading Courageously
  • Transcending Boundaries
  • Creating Belonging
  • Embracing Innovation and Change
  • Honoring and Valuing Our Staff
  • Advancing Diversity, Equity, and Inclusion

Facilities and Event Services in Student Life at James Madison University is currently seeking applicants for the Associate Director for Student Life overseeing the 3 student focused buildings: Festival Conference and Student Center, the Student Success Center, and the Union.

Supervision: Directly supervises the Operations Managers (The Festival, Student Success Center (SSC), and Union Complex), Audio/Visual and Technology Manager, and indirectly supervises building coordinators (The Festival, SSC, and Union Complex), and student employees. Assists the Director in providing strategic leadership for supervisory areas.

Facilities Management: Ensure that all spaces managed by Student Life are safe, clean, operational, and accessible; additionally, facilities are managed consistently where appropriate. Coordinate with Facilities Management and Operations Managers to develop and implement plans for preventative, periodic, and corrective maintenance. Schedule safety drills and audits with Public Safety and Emergency Management; knowledge of relevant workplace health and safety requirements. Buildings are operating consistently under the above-listed principles. Verify that internal and external signage is up-to-date and accurate. The use and creation of audits, deferred maintenance and capital renewal for repairs, furniture, and technology. Facilitate building readiness during inclement weather, university closings, and crisis management. Knowledge of any applicable institutional collective bargaining practices and agreements as they relate to facilities management and associated trades. Partner with appropriate university offices to continuously assess facilities and fixed assets for relevancy and inclusiveness. Knowledge of basics of building construction and engineering.

Programs and Events: Have facilities prepared to respond to the needs of students and the university community in the dynamic ways they engage through programs and events.

Assessment: Coordinate with department director and direct reports to develop and implement ongoing assessment efforts for supervisory areas with the expressed purpose of measuring the attainment of objectives and program improvement. Assessment should ascertain needs, participations and non-participation demographics, participant satisfaction, and accomplishment of stated goals and learning objectives. Analyze space usage patterns and provide recommendations for improvements.

Policies and Procedures: Conduct an annual review of a subset of policies and procedures with stakeholders to support diverse campus population needs. Knowledge of inventory processes and control systems. Ensure that facilities comply with federal, state, local, and university laws and policies. Remain up to date on best practice information from governing bodies and professional associations (ACUI, APPA).

Budget Management: Coordinate with supervisory areas staff to maintain all office budgets, ensure appropriate and effective use of available resources, and assist in the annual budget development process.

Collaboration: Proactively develop and maintain collaborative relationships with all departments across Student Affairs as well as other stakeholders where such relationships would promote efficiency/effectiveness in fulfilling the department, divisional, and university mission. Foster and maintain applicable tenant relationships.

Committee Work: Serve on department and university committees. Actively participate in accomplishing established goals and objectives.

Professional Development: Accomplish a minimum of 20 hours of professional development, attend departmental professional development training, participate in staff retreats and other job-related training. Effectively utilize conferences and other professional development opportunities as tools for staying current in the field of higher education. Support all staff in increasing their capabilities to contribute through departmental training and professional development.

Other duties as assigned.


  • Bachelor’s degree with 5+ years work experience in a higher education setting, or similar environment
  • Experience managing student staff or volunteers
  • Experience developing and managing budgets
  • Commitment to student development
  • Record of commitment to inclusiveness
  • Experience utilizing data to drive decision-making
  • Experience managing multiple projects simultaneously
  • Ability to communicate with a variety of constituents


  • Master’s degree in higher education setting or similar environment
  • Skilled using different techniques to teach and engage students in a higher education environment
  • Experience responding to last minute, unexpected situations
  • Be current on research and trends in building management, maintenance, and enhancement

To apply go to Posting or visit and reference posting number F2282. Maximum Starting: $75,000

James Madison University is an equal opportunity employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert