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Vice President for Student Services

Highline College
Des Moines, Washington State
$158,000.00 - $165,000.00 Annually
Posted Date
Sep 21, 2023

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General Summary

The posting will remain open until filled. Priority screening for applications received by October 23, 2023. 

The Vice President of Student Services is a full-time administrative position that reports to the college President.  They are the executive responsible for student services and development of programs to support Highline College's mission of fostering student achievement, scholarship, and completion with high quality, accessible, and affordable learning opportunities. The successful candidate will provide vision for programs that enhance the student experience at the College, build partnerships, set benchmarks, develop best practices, and facilitate collaborative efforts across all divisions of the College.

The Vice President of Student Services serves as the Chief Student Services Officer of the College, providing planning, organization, leadership, direction, and oversight for all areas of Student Services, including: Enrollment Services, the Advising and Transfer Centers, Career and Student Employment, Financial Aid and Workforce Education Services, the Office of  Community Standards and Student Conduct, the Center for Leadership and Service, Center for Cultural and Inclusive Excellence, Running Start, Counseling, Women's Programs/WorkFirst, Veterans Services, and International Student Programs. The Vice President of Student Services (VPSS) is also responsible for the development and administration of comprehensive student services consistent with Washington State law, Washington Administrative Code, policies of the Board of Trustees, and procedures established by the college president.

This is an at-will full time, exempt position. The administrative assignment may include day, evening, weekend, and/or off-campus work and/or hours.

Highline College anticipates the first round of interviews for this position to take place in November 2023. Finalists will be invited to present at a campus-wide forum in early December 2023. 

Essential Tasks

College Leadership (70%)

  • Provide leadership in the development, implementation, assessment and administrative supervision of programs and services to aid in the recruitment, retention and goal attainment of prospective and enrolled students;
  • Develop campus collaborations to support student access and success, enhance student learning and student development outcomes;
  • Develop and implements strategic goals to increase educational success, close equity gaps, and fulfill objectives of the college; 
  • Serve as a member of the President's Cabinet and advise Cabinet on the College Core Themes and performance indicators, accreditation compliance, outcomes assessment, enrollment management and matters affecting student services and success in collaboration with instruction and administration;
  • Implement, monitor, and evaluate student services objectives, maintaining fiscal and program accountability;
  • Model and Implement effective management strategies with Student Services staff such as job coaching, mentoring, and professional development to increase Student Services leadership capabilities to be more skilled and effective in management and decision-making;
  • Provide direction, leadership, vision, and supervision for Student Services staff on all budgetary, programmatic, and personnel matters. Establish annual objectives, prepare and recommend budgets and conduct necessary program evaluation of areas of responsibility;
  • Develop grant applications that support student success;
  • Assure compliance by remaining properly informed regarding all applicable federal, state, and College laws, rules, regulations, and processes pertaining to Student Services and enforcing the same as necessary;
  • Develop with department directors, policies and procedures that will ensure smooth and effective operations;
  • Promote cooperative and collaborative relations between the College, district and community constituents;
  • Participate in the decision making process on College-wide issues;
  • Partner with College leaders to implement college-wide transformations and innovations, including Guided Pathways and ctcLink;
  • Consistently model ethical and professional work conduct;
  • Help build and promote a campus culture of equity and respect for differences;
  • Assist with campus emergency incidents and respond as necessary;
  • Coordinate and represent the College at local, state and national meetings related to assigned areas of responsibility;
  • Oversee commencement-related activities, and participate in the commencement ceremony; 

  • Perform other duties as assigned.

As the Chief Student Services Officer (30%):

  • Support Cleary reporting processes and Title IX Policy & Grievance Reporting Procedures, work with the behavioral intervention team;
  • As chief student conduct officer supervise the enforcement of student discipline, rights, and responsibilities;
  • Serve as the administrator for student academic probation and suspension reinstatement;
  • Serve as the administrator that student services faculty report to directly;
  • Oversee housing contract and ensure a safe and inclusive on-campus housing option;
  • Stay informed of legislation which affects community and technical colleges.


  • Have demonstrated an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment;
  • Strong verbal and written communication skills;
  • Excellent collaboration skills and a commitment to shared decision-making within an exceptionally high-trust, collegial, consultative executive leadership team;
  • Relevant knowledge of academic marketing and recruitment approaches;
  • Leadership skills including the ability to make sound decisions and delegate appropriately;
  • Ability to work and interact effectively with colleagues, staff, students, administrators, and others of various cultural and socio-economic backgrounds and demonstrate a commitment to a culturally inclusive workplace and educational environment;
  • Use tact, discretion and courtesy while interacting with all persons;
  • Skilled with interpersonal communications, conflict resolution and organizational management;
  • Demonstrated competencies to organize, set priorities, attend to details, and follow tasks through to completion;
  • Ability to represent the college and personnel in a positive manner.


  • This administrative assignment may include day, evening, and weekend hours, and/or off-campus work including regional and national travel.




  • Master's degree in Education Administration, Educational Leadership, Public Administration, Public Policy, Counseling, or a related field from an accredited institution; AND
  • Minimum of 8 years of progressive and substantial administrative experience in student affairs, such as student life and conduct, enrollment management, counseling and support services and financial aid; AND
  • Experience supervising teams and managing budgets in a higher education environment.


  • Ph.D. or Ed.D;
  • Experience in a community or technical college setting;
  • Experience in grant management, application and report writing.


Supplemental Information

Conditions of Employment 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.


Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional- Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.


As an essential part of our mission and vision, diversity, equity and inclusion are promoted and fostered in all aspects of college life.


Your online application must include the following to be considered complete. Failure to attach all three will result in the application being rejected:

1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;

2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;

3. A one-page response to the Supplemental Question.


  • National Criminal Background Check may be required.



Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524- 5627, Monday - Friday 6:00 AM to 6:00PM Pacific Time.


Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.


The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.


Highline College complies with Title IX regulations. For details on our policies, see our website

The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process. 

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