Manager, Training and Development Solutions

Manager, Training and Development Solutions

Internal Position Title: Manager, Training and Development Solutions*

Posting Number: S02438

Department:: Business Solutions

Position Type: Staff

Job Family: Specialist

Summary:
The Training and Development Solutions Manager, under the supervision of the Director of the College of Lake County's Business Solutions Department works in close collaboration with leaders in Training and Development Sales, the Small Business Development Center, and CLC's employer engagement efforts to support solution development needs.

This role proactively researches the local labor, employer and small business markets and recommends training topics that best align with regional employment needs, skills and industries. This role then oversees the successful implementation of programs and supplies relevant departments with evaluative reports to inform future decisions.
Why choose the College of Lake County for your next opportunity? The College of Lake County (CLC) offers a competitive salary, excellent benefits that currently includes BlueCross/BlueShield of Illinois health, Delta dental and Superior vision insurance plans, tuition support for employees and qualified family members, three retirement plans, disability, group and supplemental life insurance, health and dependent care flexible spending account plans, a four-day work week in the summer (Fridays off!), generous vacation, sick and personal time off and 14 paid holidays each year.

In 2023, CLC became a Leader College meaning we are comprehensive community college located in northeastern Illinois committed to being an innovative educational institution providing life-changing paths for our students by offering exceptional learning experiences.

As part of the Employee Success Framework and in support of strategic pillar five, Collaborative Culture, the First Year Experience was identified as a priority in creating the ultimate employee experience with the goal of creating connections to the college's mission, vision and values. Our mission is to be innovative and value-driven in supporting the college in our students' success through developing and encouraging employees of all backgrounds on their journey towards achieving personal and professional growth and success.The college is widely recognized for student success, business and community partnerships and for the achievements of our faculty, staff and alumni.

Required Qualifications:

1. Bachelor’s Degree in learning and development, business, or closely related field
2. At least five (5) years of relevant experience (curriculum and instructional leadership, workforce development, program development and evaluation, adult learning, management).
3. Proven competency in data analytics, needs assessments, instructional design, training/program evaluation, time management, and consultation.
4. Proven ability to work effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate sensitivity to and ability to work with the diverse academic, socioeconomic, cultural and ethnic backgrounds of community college students, faculty, and staff, including those with disabilities; establish and maintain effective working relationships with those contacted in the course of work.
   
   

Skill Requirements:

1. Excellent project management, research and reporting skills.
2. Ability to think critically and creatively to solve problems and improve programming, and manage tasks in a timely manner.
3. Experience with developing, monitoring, utilizing and teaching project management systems.
4. Expertise in promoting and sustaining community-based relationships and collaborative programming.
5. Ability to work independently and interdependently.
6. Proven creativity in solution design, selection, implementation, and in problem solving.
7. Ability to develop, carry out, explain, and interpret policy.
8. Excellent oral, written and interpersonal communication skills.
9. Proficient use of modern office practices, procedures, equipment, computer applications, including advanced knowledge and skilled in using Microsoft Office and project management tools.

Desired Qualifications:


Posting Date: 09/18/2023

Closing Date:

Expected Start Date: 08/28/2023

Special Instructions Summary: Submit with Application: Two (2) lessons/modules/chapters from two (2) different courses that you have developed in the last 1-2 years. If you have developed face-to-face and online courses, supply a sample of each (latter can be a link). Limit to no more than 5 pages per lesson. A 1-page written description of a training program you recommend be developed or purchased based on researched market needs, the latter with sources called out. Identify targeted employer demographics, recommended pricing, estimated expenses, delivery modality(ies), outcomes, etc. For those being interviewed: If selected for an interview, plan to lead a 10-15 minute mock meeting with with managers to analyze the needs surrounding a new course idea and chart the path forward to fruition.*This is a grant funded position; continued employment in this position is based on external funding sources.Interviews will be conducted until position is filled.

Pay Rate: $67,500 - $70,000 (Salary offer is commensurate with experience and education).

Full-Time/Part-Time: Full Time

Location Grayslake

Total Hours Per Week: 40.00+

Work Schedule:
Monday-Friday 8 a.m. to 4:30 p.m.This position is eligible for a flexible work schedule and may require availability outside of the standard business day (evening open house, focus groups, meetings, etc.)

Software Testing Required: Excel, MS Word, Outlook, Powerpoint

Interview Process Requirements: Portfolio, Presentation

EEO Statement:
The College of Lake County is an equal opportunity employer and has a strong commitment to diversity. In that spirit, it seeks a broad spectrum of candidates including minorities, women and people with disabilities.

Summary of Essential Functions:
Strategic Leadership/Project Management (70%)

1. Manages the scoping, forecasting, planning and project management of new and updated corporate training and open enrollment small business and employer training programs in the Business Solutions Department.
2. Supplies department with solutions in the form of training recommendations, standardized and custom client-facing proposals and delivery modifications based on evaluation data.
3. Oversees the successful implementation of training, including scheduling, agreement tracking, material creation, delivery, billing and evaluation.
4. Proactively researches labor market data, providing detailed analysis evaluating viability of new and existing programs along with regional industry and partner needs. Recommends changes to maintain the relevance of programs to meet learner and institutional goals.
5. Sources curriculum (off-the-shelf, custom) best suited for the evolving training needs of the department.
6. Actively recruits appropriate training facilitators, researches available curriculum and supplies relevant staff with viable hiring and purchasing opportunities.
7. Establishes and maintains the shared Training Development Resource Library for the department to ensure integration between business units.
8. Develops and maintains constructive working relationships with relevant College offices, local business leaders and community partners, representing the department at appropriate meetings to identify training opportunities.
9. Provides forecasted use of vendors and independent contractors for fiscal year procurement processes after thorough review of department history and goals.
10. Maintains, utilizes and provides regular reports on multiple sources of data to evaluate program effectiveness and recommends alternative approaches if desired results are not realized.
11. Supplies educational trends and best practices in curriculum design and program development to actively improve current offerings. Assists in reviewing and updating instructional materials based on research and sourced opportunities.
12. Ensures new program compliance with accrediting commissions and licensing agencies, college policy and procedures, and applicable state and federal policies.
    
    

Personnel Management (20%)

1. Directs the activities of staff members with program implementation, accounting, purchasing, document tracking, reporting and customer service responsibilities.
2. Provides leadership, education and resources on job tasks and duties to ensure successful training programs aligning with College policies and procedures.
3. Champion the values of excellence, purpose, integrity, compassion, unity and inclusion as a leader of the College. Support employee success by demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, socio-economic or educational backgrounds.
4. Onboards department instructors, facilitators and advisors, including the management of hiring paperwork and orientation to their role.
5. Evaluates effectiveness of open enrollment and corporate training facilitators providing other Business Solutions managers with alternative personnel as needed.
6. Implement best-practices in recruitment, evaluation, succession planning, recognition, and retention of highly qualified staff and facilitators. Retain and nurture top talent in the College by ensuring meaningful professional development and learning.

Other (10%)

1. Contribute to strategic and/or functional cross-departmental teams, committees and councils at the request of the division or unit leaders.
2. Participate in professional associations/organizations and educational activities that enhance subject matter expertise and leadership competencies, knowledge, understanding and interpersonal skills.
3. Remain knowledgeable of current state and federal laws, regulations, and best practices in the field of appointment ensuring the College’s policies, procedures, practices and programs conform to laws and regulations and align with the mission, vision, values and strategic goals of the College.
4. Perform any and all other duties assigned that support the mission, vision, values and strategic initiatives of College of Lake County and goals of the department, division and unit of appointment.

To apply, visit https://jobs.clcillinois.edu/postings/24585



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