Ithaca College
New York, United States
Salary Not Specified
Posted Date
Sep 19, 2023

Job Summar y:

The HEOP/CSTEP Counselor is a twelve-month, full-time, professional staff position in the Office of Access, Opportunity, and Achievement (OAOA) . Through the administration of a suite of state, federal, and institutionally supported opportunity programs, OAOA empowers scholars to apply skills of their lived experiences and engage in academic and career development to achieve success during their undergraduate years at Ithaca College.

The HEOP/CSTEP Counselor supports the success of students in HEOP (NYS Arthur O. Eve Higher Education Opportunity Program) and CSTEP (Collegiate Science and Technology Entry Program) through regular academic, personal, and career preparatory counseling. This position also supports students who participate in CSTEM, the Ithaca College-sponsored Careers in Science, Technology, Engineering, and Mathematics Program. The HEOP/CSTEP Counselor provides a consistent touchpoint and a holistic approach, which is critical to student achievement and retention.

Supervision: Reports to Director

Essential Duties:
  • Provide regular, holistic, intensive one-on-one academic, personal and career counseling to HEOP, CSTEP, and CSTEM participants. Work with students to develop long-term goals and strategies to achieve academic success. Utilize team approach with OAOA colleagues to develop intervention strategies for struggling students. Maintain FERPA-compliant contact notes.
  • Partner with and make referrals to campus partners as needed; use student-centered approach to connect students to campus resources.
  • Develop and implement appropriate programming for participants such as academic workshops, personal and professional seminars, cultural events, community services activities, and travel to conferences; collaborate with campus partners regarding effective delivery of student development interventions. Accompany students as needed.
  • Participate in the recruitment and selection of prospective HEOP participants by serving on the HEOP Admissions Committee and periodically supporting the office at fairs, open houses, and other recruitment opportunities, as needed. This may include offering presentations and travel as requested. Support yield efforts to encourage admitted students to commit to Ithaca.
  • Contribute to the planning and implementation of the cornerstone HEOP Summer Institute (SI), a mandatory 5-week residential academic pre-matriculation summer program: outreach to admitted students from deposit through arrival for SI; weekly counseling sessions with caseload of students; course planning and instruction; student progress assessment; support students’ connections with campus resources such as Student Accessibility Services for academic accommodations; develop and participate in teambuilding activities with students. Remain flexible as evening, weekend and/or holiday participation may be required.
  • As requested, assist in the direction and guidance for residential staff during the Summer Institute and student staff projects during the academic year.
  • As requested, collect, organize and analyze data on current participants and program graduates. Maintain accurate, auditable records and produce annual retention and other reports. A strong ability to meet all deadlines for the submission of all reports is required.
  • Identify and ensure regular participation in professional development activities. Remain current with effective retention and graduation strategies for underrepresented populations. Support OAOA through development of office literature and website maintenance.
  • Bachelor's degree with a minimum of 3 years of relevant experience in a higher education/ student services environment or other comparable experience
  • Experience working with a racially and socioeconomically diverse student population
  • Strong written and verbal communication, organizational, and interpersonal skills and the ability to represent the College to prospective students, families and public constituencies
  • Ability to work independently and as a team member; collaborative, flexible, and creative thinker; strong listening skills; strong ability to follow guidelines, exercise discretion and meet deadlines
  • Commitment to the mission, goals and objectives of higher education opportunity programs; understanding of equity issues in education
Preferred Qualifications:
  • A valid New York state driver's license and driving record acceptable to the College
  • Experience working with state and/or federal grant reporting, ability and willingness to work occasional evenings and/or weekend hours
  • A minimum of at least 9 graduate school credits leading towards a master's degree
Work Environment:

Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. The incumbent will be required to operate a personal computer and associated equipment such as computer printers as well as other office equipment used in day-to-day operations. The incumbent will be required to attend workshops, conferences, and meetings on and off campus and during and after normal business hours or overnight and must be able to walk or drive or make alternative arrangements.

The incumbent will be required to accompany students to off campus locations (e.g., regional or national workshops, conferences, and graduate school fairs). A condition of employment may require approval by Ithaca College Risk Management to drive College vehicles or the ability to secure rentals on behalf of the College.

Application Instructions:

Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.

Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.

No Visa sponsorship available for this position.

Hiring Rate: $55,772. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness

About Us
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at http://ithaca.edu

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