The Colgate Student Health Center provides high quality,
confidential, and equitable health care and education to empower
all students. The Student Health Center offers routine medical
care, gender appropriate health services, and mental health
services, while also promoting wellness through health education.
The Student Health Center frequently partners with the university
Counseling Center and Shaw Wellness Institute to provide a holistic
approach to health and wellness.
The Administrative Department Coordinator, Student Health Services
is accountable for:
- Providing administrative support to the university’s Student
Health Services including assisting with schedules, and meeting
- Serving as an initial point of contact for students, parents,
and visitors, ensuring a warm and welcoming environment.
- Supporting efficient and accurate maintenance of the health
center budget, health insurance program, patient billing, web
content, supplies, facilities, and equipment, as well as
confidentiality of all medical support services in the university’s
comprehensive student health center including the department’s
electronic record and practice management systems.
- Answering incoming messages via email, medical portal, and
- Scheduling student appointments, and guiding students through
check in and check out per health center policies and
- Assisting with generation of data and reports regarding health
- Provide support with medical referrals, requests for insurance
authorization, and prescription authorizations.
- Assisting with administration of the university’s student
health insurance program.
- Assisting with development of policies and procedures .
- Providing assistance and logistical support for department
outreach programming and off site medical clinics including Sports
- Rotating weekend coverage (Saturday 9am-1pm).
- Attending department, division and university meetings and
participate on committees as requested.
- Performing other duties and responsibilities as directed.
This position has been designated as a Campus Security Authority (
CSA ), in accordance with the federal statutory requirements of the
Jeanne Clery Act. CSAs are required to and responsible for
reporting allegations of crimes they receive from students and
employees to the Campus Safety Department.
Professional Experience/ Qualifications
- Minimum of four years of medical administrative assistant
experience is required
- Demonstrated ability to work in a team oriented, fast-paced
work environment with a proven track record of meeting deadlines,
anticipating the needs of the team, and delivering outcomes
- Proficient with current office technologies
- Comfortable with medical terminology and discussing
personal/sensitive health matters
- Ability to work with confidential information and maintain
- Good communication and teamwork skills
- Exceptional customer service skills
- Ability to maintain a high level of enthusiasm and energy,
while portraying a positive image
- Must be able to take direction from several people and have
proven ability to prioritize tasks with conflicting deadlines,
handle frequent interruptions, work in an open office
- Demonstrated excellent problem solving; analytical and critical
- Ability to work independently with minimal supervision
- Familiarity with Colgate University and university
- Previous medical office experience and/or basic medical
knowledge a plus
- Experience fostering a welcoming and inclusive environment,
sensitive to students with physical and mental health
- Ability to demonstrate a strong commitment to diversity, equity
and inclusion and the desire and ability to successfully work with
a broad spectrum of individual identities including personal,
social, and/or otherwise
High school diploma with experience in records management,
accounting, and office operations in a medical setting
An Associates degree or equivalent combination of education and
experience is preferred
Job Open Date
Job Close Date
Open Until Filled
Special Instructions Summary
It is the policy of Colgate University not to discriminate against
any employee or applicant for employment on the basis of their
race, color, creed, religion, age, sex, pregnancy, national origin,
marital status, disability, protected Veterans status, sexual
orientation, gender identity or expression, genetic information,
being or having been victims of domestic violence or stalking,
familial status, or any other categories covered by law. Colgate is
an Equal Opportunity/Affirmative Action employer. Candidates from
historically underrepresented groups, women, persons with
disabilities, and protected veterans are encouraged to apply.
For more information, click the "How to Apply" button.