Managing a team of two, the Director of Donor Relations is
responsible for ensuring donors experience high-quality
interactions with the university documenting the impact of their
support and the university’s gratitude for their investment.
Interactions should foster long-term engagement, investment and
donor retention. Working with the Assistant Director of Donor
Relations and the Development Writer, the director is responsible
for planning, executing, documenting, and evaluating all
stewardship activities for the Office of University Development.
The director will assess programs for continuous improvement and
incorporate best practices from across the non-profit sector into
Washington and Lee University actively promotes a dynamic and
inclusive environment that allows students and employees of
multiple backgrounds, cultures, and perspectives to learn, work,
and thrive together. Successful candidates will contribute to that
environment and exhibit potential for excellence in their areas of
- Oversees the production and distribution of personalized annual
endowment reports detailing financial information and uses of the
earnings of individual endowments to all living donors or
identified heirs and manages an annual correspondence program to
have campus beneficiaries of endowment income write notes of
gratitude to donors or identified heirs.
- Works with colleagues in the offices of the President, Provost
and Deans, along with the Development staff and others to arrange
thoughtful and personal interactions between recipients of funds
and donors/heirs and to develop personalized stewardship plans for
leadership donors with an eye toward not just thanking donors for
past gifts, but also cultivating them for future support.
- Oversees all stewardship communication on the development
website including the University’s list of endowed funds and donor
stories, and, along with the Director of Annual Giving, produces
the University’s annual online Honor Roll of Donors.
- Works with colleagues in Annual Giving to produce meaningful
stewardship programs for the Annual Fund with emphasis on The
President’s Society, the university’s leadership annual giving
- Ensures stewardship information and activities are entered on
donor records in Raiser’s Edge, the alumni and development data
system, and prepares an annual activity report for the
- Works with colleagues in Special Events, Annual Giving, Alumni
Engagement and throughout Advancement to seek appropriate
opportunities to steward donors during campus events.
- Monitors giving by leadership donors approaching the threshold
for recognition on the Honored Benefactors Wall and manages the
production and updating of biographies of those so honored.
Coordinates the Benefactors Wall ceremony with appropriate parties
(Vice President of Advancement and Secretary to the Board) and
communicates with colleagues and others across campus to ensure
optimal attendance and recognition for honorees.
- Supervises and evaluates the Assistant Director of Donor
Relations and the Development Writer, who is responsible for all
Presidential correspondence to donors acknowledging new gifts and
pledges at defined levels.
- Coordinates and oversees the production of endowment agreements
supporting each new endowment created. Maintains files on each
endowment to ensure the most relevant information and
communications are readily available, and serves as a resource when
questions arise about a fund or its intended use.
- Engages with Donor Relations professionals at peer institutions
and through professional associations such as CASE, the Council for
the Advancement and Support of Education and ADRP, the Association
of Donor Relations Professionals, to ensure Washington and Lee is a
leader in the field of donor relations.
- Maintains a complete and up-to-date inventory of all physical
donor recognition (plaques, signage, etc.) across campus. Helps to
establish standards for new recognition opportunities and
coordinates the installation of new recognition pieces.
- Additional other duties as assigned.
A Bachelor’s Degree and 5-7 years of
development or related experience is required. Working knowledge of
large databases such as Raiser’s Edge, Advance, Banner, or similar
is desired along with a proficiency in Microsoft Office and
Outlook. Strong written and verbal communications skills are a
must. Applicants must possess the ability to collaborate and work
creatively with colleagues in the department and across campus.
Finally, the candidate must, at all times, be focused on the
obligation we have to our donors to be good stewards of their
Review of applications will begin
immediately and continue until the position is filled. Resume and
cover letter are required. Upload both required documents to the
Resume/CV upload section of the application.
You will be asked
to provide names and contact information for three professional
External Applicants: Application instructions for external
applicants are located on the jobs.wlu.edu or here
Current W&L Employees: Apply from your existing Workday
account. Instructions are located at jobs.wlu.edu or here
Exempt, Full Time, Benefit Eligible
$77,660.00 - Pay Commensurate with Experience