Merrimack College is a selective, private college in a beautiful,
residential setting — just minutes from Boston,
The Assistant Director of Admission for Visitor Services &
Events is an integral part of the Welcome Center team that ensures
all prospective families and campus visitors have the best possible
visit experience both for daily events, as well as large scale
The Assistant Director of Admission for Visitor Services &
Events will focus attention on all aspects of event planning and
execution to achieve optimum results. The Assistant Director must
drive timelines forward and serve as an overall project manager for
all the signature undergraduate and graduate admission in-person
and virtual events. This Assistant Director coordinates and
oversees college wide volunteers and staff to carry out creative
programming, and conducts frequent surveys to provide event data to
focus on improvements and ensure positive outcomes are
In addition, this person works with visitors through every stage of
the campus visit process and is expected to actively participate in
the strategy designed to recruit, admit, and enroll an entering
class that meets institutional goals. This person will present on
average 2-3 weekly admission information sessions and conduct
prospective student interviews on a rolling application basis. The
Assistant Director must demonstrate excellent verbal and written
communication skills, creative thinking, problem solving and the
ability to quickly resolve problems with common sense with
This position reports to the Associate Director of Admission for
Visitor Services & Events and must have the ability to work
independently as well as on a team. The Assistant Director must use
fair judgment, and provide an excellent visitor experience that is
on brand with the mission and vision of Merrimack College.
- Present on average 2-3 weekly admission information sessions to
prospective students and families.
- Build all on campus, virtual and various off campus events in
slate, monitor all event registration and attendance.
- Build and monitor all event surveys.
- Management of all registrant communication for on campus,
virtual and various off campus events
- Communicate all aspects of event logistics that includes but is
not limited to: Room reservations, set-ups; Staff schedules;
Catering Needs; Media Needs; Coordinate event volunteers; Event
marketing; Faculty participation; Department participation;
Marketing needs; Campus Signage; Parking Needs
- Work in conjunction with the Associate Director of Admission
for Visitor Services & Events in event execution for
recruitment and yield events on campus, virtual and various off
campus events to ensure these events meet high standards, this
would include Open Houses, Admitted Student Days and other
- Participate in all signature admission events including both
on-campus and virtual events.
- Collaborate with the Associate Director of Admission for
Visitor Services & Events and other members of the Welcome
Center staff to continually identify areas to enhance a
high-quality visit experience. Actively participate in the
development and implementation stages of new enhancements.
Application Materials Should Include:
- Bachelor’s Degree required.
- 3-5 years of higher education experience, preferably in
admission or visitor services.
- Experience with Slate CRM is preferred.
- Commitment to providing exceptional customer service to
internal and external customers
- Organized and detail oriented with the ability to prioritize
and manage multiple responsibilities at all times.
- Exceptional written and verbal communication skills, including
the ability to effectively document policies and procedures.
- Flexibility and willingness to occasionally work outside of
normal business hours and extended days with the ability to juggle
competing priorities effectively.
- Commitment to and experience with diversity, equity, and
inclusion and experience working with diverse student
- Cover letter stating motivation and interest in the position,
citing experience relevant to the qualifications and including
experience with, and commitment to, our Catholic Augustinian
mission, our values, and our desire to be a more diverse, equitable
and inclusive institution of higher learning.
This position is subject to the successful completion of a criminal
Vaccinations and Work Location
This is an on-campus position as employees are essential in order
to provide a fully on-campus, residential college experience for
our students and the community.
The COVID-19 vaccine and booster for which an individual may be
eligible are highly recommended for students, faculty and staff.
Merrimack College does not require proof of COVID vaccination for
enrollment, employment or to be a guest on our campus.
Statement on Our Mission
Merrimack College is a Catholic Augustinian institution of higher
education committed to building a culturally and racially diverse
community. Our mission is to enlighten minds, engage hearts and
empower lives and is inspired by our Catholic faith and the
Augustinian tradition of seeking truth through inquiry and
Merrimack College seeks candidates who understand, respect and can
contribute to Merrimack’s Catholic and Augustinian mission and
values and advance our work in the area of diversity, equity and
inclusion. We strongly encourage applications from members of
underrepresented groups. All candidates should describe in their
application previous experience related to equity, diversity, and
inclusion, as well as how they will engage in fostering a culture
that supports our Catholic and Augustinian mission and our values
of diversity, equity and inclusion.
About Merrimack College
The only Catholic, Augustinian institution of higher education in
New England, Merrimack College is a private, independent,
coeducational institution with more than 4,000 undergraduate and
some 1,400 graduate students from 32 states and 37 countries. The
College features more than 100 career-focused undergraduate,
professional and graduate programs, all taught by exceptional
faculty who are passionate about their subject and student success.
The College comprises five schools: arts and sciences, engineering
and computational sciences, nursing and health sciences, the
Winston school of education and social policy, and the Girard
school of business. The College’s suburban 240-acre campus is
approximately 25 miles north of Boston in the towns of North
Andover and Andover, Massachusetts. Merrimack is a Master’s
Colleges and Universities/Larger Programs (M1) institution in the
Carnegie Classification of Institutions of Higher Education.
Merrimack is one of the fastest growing educational institutions in
the country and has steadily climbed up in the U.S. News &
World Report’s ranking of Best Colleges, coming in 34th out of 175
schools ranked in the Regional Universities North category in 2022.
Merrimack also ranked 3rd in the Most Innovative Schools category.
Merrimack is a NCAA Division I athletic institution.
Merrimack College is an Equal Opportunity Employer.
Internal Applicants - Apply Now
External Applicants - Apply Now