Coordinator, Maddock Alumni Center & Executive Operations

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Job Description:

This is a highly visible position serving as the official front-line representative for the Brown Alumni Relations office, providing information and assistance to walk-in visitors and callers, and responding to all mail and e-mail inquiries. The incumbent is also the (telephone) voice of Alumni Relations, providing support to numerous alumni, members of the local community, and guests at the University. As part of the Operations team, this position coordinates and manages the Maddock Alumni Center & Gardens usage and adherence to its policies, and monitors annual Maddock Alumni Center endowment spending. The incumbent also helps coordinate executive operations for the Vice President of Alumni Relations, and the Director of Finance and Operations by managing select projects and programs.

Brown University is committed to advancing diversity, inclusion, and equity. Candidates from historically underrepresented groups are particularly encouraged to apply. Brown University is an Affirmative Action/Equal Opportunity Employer.

Education and Experience

• Bachelor's degree, or equivalent combination of education and experience.
  
  
• Minimum 2 years experience in a related field such as nonprofit, higher education, customer service, public relations, or hospitality.
  
  

Required Qualifications

• Experience in supervising and evaluating student interns.
  
  
• Experience using office software programs: scheduling, email, word processing, database, and spreadsheets.
  
  
• Experience handling multi-line phone systems.
  
  
• Demonstrated ability with multi-tasking: evaluating and prioritizing requests, and channeling requests to the appropriate resource.
  
  
• Available to work nights and weekends based on special events
  
  

Job Competencies

• Demonstrated commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), including experience/ability to identify and emphasize diverse perspectives in programming, communications, and strategy.
  
  
• Excellent interpersonal skills: professionalism, patience, and tact in dealing with a wide variety of people and circumstances.
  
  
• Excellent oral and written communication skills.
  
  
• Demonstrated ability to retain or gather large amounts of information; familiarity with Brown University a plus.
  
  
• Ability to maintain "grace under pressure" while managing competing priorities.
  
  

Applicants are asked to submit a cover letter and resume with their application. All offers of employment are contingent upon a completed criminal background check and education verification satisfactory to Brown.

Recruiting Start Date:

2023-08-24

Job Posting Title:

Coordinator, Maddock Alumni Center & Executive Operations

Department:

Alumni Relations

Grade:

Grade 8

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Work Location:

Hybrid Eligible

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu .

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer , Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.