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Head of Research Services

Georgia Gwinnett College
Georgia, United States
Salary Not specified
Posted Date
Sep 15, 2023

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Head of Research Services

Job ID: 262252
Location: Georgia Gwinnett College
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our diverse student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the diverse needs of our faculty and staff. From competitive compensation to health and wellness programs, professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a diverse and stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

Responsible for innovating, goal-setting, managing, leading, integrating, marketing, and assessing all functions of research services including reference and information literacy instruction in partnership and support of Georgia Gwinnett College's student success and research goals. This position provides administrative vision, leadership, and management in the development of innovative and high-quality reference and information literacy instructional services for students, faculty, and staff of Georgia Gwinnett College including policy and procedure development, serving as a member of the Dean's Leadership Team. This position directly supervises and evaluates Research Services librarians and staff and serves as a liaison with other Kaufman Library departments as well as campus and community stakeholders.

  • Leads, manages, and assesses all aspects of reference and information literacy instruction including face-to-face and virtual contributions via a variety of formats
  • Develops and implements departmental qualitative and quantitative assessments and participates in Library-wide assessment initiatives
  • Directly supervises, mentors, and evaluates all Research Services librarians and staff
  • Manages departmental administrative/strategic planning and policy development and implementation along with annual reporting of departmental progress
  • Performs liaison work with internal and external library stakeholders
  • Performs other duties as required

Required Qualifications
  • American Library Association-accredited or University System of Georgia Board of Regents-approved Master's Degree in Library or Library Science
  • Two or more years of supervisory experience in a library

Preferred Qualifications
  • Evidence of experiences developing, implementing, marketing, and assessing innovative approaches to offering reference, pedagogical practices, information literacy, and instructional technology
  • Evidence of experience of qualitative and quantitative assessment of reference and information literacy instruction including analysis of results
  • Evidence of experience in policy and procedure development and implementation
  • Evidence of experience with technology including reference software, Springshare's suite of software, other educational technology products, and learning management systems
  • Evidence of contributions to professional scholarship and service as well as professional development
  • Three or more years of librarian supervision experience in an academic setting
  • Evidence of commitment to user-centered service to students and faculty in an academic institution contributing to student success and retention
  • Evidence of experience in mentoring and promoting professional development for direct reports

Knowledge, Skills, & Abilities
  • Evidence of substantial knowledge and understanding of key issues and trends in reference, information literacy, educational technology, pedagogical practices, assessment, academic libraries, and higher education
  • Evidence of ability to initiate innovative ideas
  • Evidence of commitment to user-centered service
  • Evidence of effective communication, interpersonal relationships, and collaborative efforts involving diverse users both internally and externally

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion, and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. GGC does not discriminate on the basis of race, color, creed, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, sex (including pregnancy or childbirth), veteran status or military status, genetic information, or disability in employment or admission or access to its programs and activities, as required by Title IX. Inquiries including anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX compliance and direct concerns to the GGC Title IX Coordinator, Building B, Suite 3700, or (678) 407-5085.

For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR Payroll and Benefits at (678) 407.5054 or email

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.

Background Check
  • Position of Trust + Education

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