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Assistant Director, Annual Giving (13527)

Employer
American University
Location
District of Columbia, United States
Salary
Salary Not Specified
Posted date
Aug 30, 2021

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Position Type
Administrative, Academic Affairs, Institutional Research & Planning, Business & Administrative Affairs, Other Business & Administrative Affairs, Technology Administration/Other, Development & Advancement, Alumni Affairs
Employment Type
Full Time
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Summary/Objective

The assistant director, annual giving is responsible for managing the annual giving team’s data and reporting needs. The incumbent will effectively identify and translate the business needs and processes to inform the larger strategy for building a robust reporting environment for annual giving. They work closely with team leaders to gather requirements and specifications while developing enhanced data and reporting tools, as well as gain a sense of current shortcomings in reporting technology and devise solutions to enhance reporting. The assistant director will serve as a liaison with the advancement operations team to run lists needed for solicitation efforts and ensure data accuracy. Reporting analysts prepare business documents and presentations for divisional leadership.

Essential Functions

1. Manage all reporting needs for the annual giving team. Conducting an audit to determine the needs of the direct marketing and leadership annual giving teams and create new reports that will inform strategy used to inform strategy, as well as report progress to divisional leadership.

2. Assist the direct marketing team with identifying, analyzing and interpreting trends or patterns related to A/B testing.

3. Create and refresh solicitation lists as needed across all channels. Conduct quality checks to ensure lists include all information needed for each appeal, as well as the accuracy of the data.

4. Identify and correct data discrepancies within the database.

5. Other duties as assigned in support of the overall activities of the division of Development and Alumni Relations.

Work Environment
  • Work may be required evenings, weekends, and during established university events such as the annual President’s Circle Celebration and All-American Weekend and/or to meet deadlines.
  • Position located at the 4401 Connecticut Avenue NW location.
Position Type/Expected Hours of Work
  • Full time
  • Coordinator/Analyst B
  • Non Exempt
Required Education and Experience
  • Bachelor’s degree required; or the equivalent in training and experience required.
  • Minimum of 2 years of relevant work experience in the field of data analysis, business intelligence development, reporting, data integrity, prospect research, and/or data verification
Additional Eligibility Qualifications
  • Familiarity with advancement and/or sales database systems (Ellucian CRM Advance and/or Microsoft Dynamics a plus); demonstrated experience in achieving proficient use in at least one such business tool;
  • Advanced proficiency using MS Excel. Experience with SQL preferred.
  • Demonstrated experience in conducting requirements gathering and ability to translate the technical and functional through workflow maps, diagrams, and analytical or narrative reports;
  • Attention to detail with methodical approach to work, ability to identify technical and functional issues, contribution to business process improvements, and the ability to clearly document progress and solutions;
  • Strong customer service orientation and the ability to maintain collaborative and collegial working relationships with colleagues and other stakeholders, recognizing that the functions of this role are integral to the achievement of annual giving’s goals and objectives;
  • Demonstrated experience related to fundraising, alumni, or constituent relations with a strong working knowledge of the functions, priorities, industry vocabulary, general operations, and best practices entailed within;
  • Maturity, sound judgment, and ability to work independently and handle multiple tasks simultaneously in a deadline-oriented environment.
  • Hiring offers for this position are contingent on successful completion of a background check.
  • To ensure the health and safety of our community AU requires COVID-19 vaccinations for faculty and staff. Click here to learn more about our health and safety directive.
Benefits
  • Click here to learn about American University's unique benefit options
Current American University Employees:

If you are a current full-time or part-time staff member at American University, please log intoAsuccessfulU through themyAU portal . Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us:

For more information or assistance with the American University careers site, email theworkline@american.edu .

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Nearest Major Market: Washington DC

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