Military and Government Admissions Specialist

Military and Government Admissions Specialist


At Northwood University, we believe in individual freedom and responsibility, moral law, ethical and limited government, earned success and the importance of creativity, free enterprise and entrepreneurship as the well-spring of individual and human progress. The successful candidate will be in agreement with, and will promote, the philosophy of the University and its commitment to the American free-enterprise system when conducting business on behalf of the University. Applicants are encouraged to familiarize themselves with the University’s outcomes at www.northwood.edu/aboutus/ .

The Military/Government Admission Specialist will guide and provide military/veteran affiliated and state/federal employee prospective students from high school graduates, college transfer students and undergraduates for Northwood University’s traditional, non-traditional and graduate programs from prospect to enrollment at Northwood University’s residential campus, remote centers or virtual programs. The Military/Government Admission Specialist will participate in recruiting actions by attending promotional events, and maintaining liaison with high schools, community colleges, public offices, as well as military community and national organizations. They will provide leadership and respective department leaders with feedback and guidance for improving and enhancing recruitment and retention of students from the military and government segments.

Key Responsibilities:

• Achieve new student enrollment objectives for Northwood University in the assigned military/government market channel through assigned enrollment activity as established by Admissions Directors and the Vice President Admissions. These activities include but are not limited to:

o develop and maintain consistent referral generation activities



o attend college day/night programs

o participate in on and off-campus events

o create and host events for targeted audiences

o interview prospective students and families

o develop rapport and maintain working relationships with counselors, business teachers, corporation representatives, professional organizations, and related professionals and groups

o develop presentation materials for the targeted audiences and deliver effective presentations

o actively participate in assisting students from initial inquiry to NU enrollment (manage pipeline)

o act as a secondary Certifying official for Michigan and online programming (take the necessary steps to become certified)

• Maintain clear communication with manager on all enrollment functions/activities
• Provide weekly activity reports to the manager
• Provide daily maintenance of Customer Relationship Management (CRM) system
• Evaluate transcripts and military records, if applicable
• Provide segment strategic leadership by collaborating with other responsible roles to set strategy and define leading activities to promote growth in enrollment among military and government employee audiences

Qualifications:

• Bachelor’s Degree, preferably in Business, Marketing or related area
• Previous related recruitment or sales experience preferred
• Excellent oral, written and presentation communication skills
• Excellent interpersonal and customer service skills
• Valid driver’s license at time of hire and maintain a valid driver’s license while employed and meet NU insurability standards
• Demonstrated experience working in teams and the ability to prioritize and handle multiple tasks with minimal supervision
• Ability to travel (intrastate, interstate, regional and/or international where appropriate)
• Willingness and ability to work irregular hours, including evenings and weekends
• Ability to work with culturally diverse populations
• Advanced working knowledge of the Microsoft Office Suite including Outlook, Teams, Word, Excel and PowerPoint
• Working knowledge of relational databases (CRM system)
• Working knowledge of military, veteran and government sponsored educational financial support programs (for example GI Bill benefits and tuition assistance programs)
• Current or previous military or government work experience (self or family)
  

Benefits:

Competitive benefits package available including health, dental, vision and life insurance; retirement benefits; generous leave plan; flex spending plan; and tuition benefits for employee and family.