Operations Assistant

Operations Assistant

About the Opportunity

Northeastern University—Silicon Valley is hiring one part-time Operations Assistants at its campus location within the Towers @ 2nd (4 N. Second Street and 75 E. Santa Clara Street). Individuals with evening and weekend schedule flexibility should apply.

The operations team is made up of bright, dynamic collaborators that have a direct impact on campus environment and culture. Operations Assistants provide quality reception coverage, office operations support, and ensure that students and faculty on campus are appropriately set up to conduct in-person classes. They provide welcoming and prompt service to a variety of Northeastern's community members, prospective students, and on-campus event attendees.

These are part-time/temporary positions at $22 an hour, with 20-25 hours required per week. They would start immediately and continue into January 2024, with a probable opportunity for employment extension. Candidates must be available to work weekday evenings from 4:00 pm - 10:00 pm, Saturdays between 8:30 am - 5:00 pm and intermittent Sundays from 8:30 am - 1:00 pm.

The position is held on site (not eligible for remote work) and reports to the Campus Operations Manager.

Responsibilities:

Operations Assistants will be responsible for supporting campus operations, including:

• Staffing the campus for class sessions outside of standard business hours and acting as the first point of contact for a variety of stakeholders
  
  
• Providing customer service to students and professors, which may include troubleshooting technical issues and assisting with classroom technology
  
  
• Handling classroom and event setup, breakdown, and reconfiguration as needed
  
  
• Following university and facility health and safety procedures
  
  
• Acting as a liaison to authorized visitors such as students and employees from other locations, business partners, and prospective learners
  
  
• Completing general office duties such as organizing files, inventories, supplies, and equipment, and maintaining the campus areas in a clean, sanitized, and stocked manner
  
  
• Administrative projects as assigned
  
  Position Type
  
  Temporary
  
  Additional Information
  
  Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
  
  Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
  
  Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
  
  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
  
  To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity.
  
  
  To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/San-Jose-CA/Operations-Assistant_R114025
  
  
  
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