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Senior Board Operations Associate

Northeastern University
Massachusetts, United States
Salary Not specified
Start date
Sep 8, 2023

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Position Type
Faculty Positions, Business & Management, Management
Employment Level
Employment Type
Full Time

Senior Board Operations Associate

About the Opportunity

The Senior Board Operations Associate is a critical member to the Board of Trustees Office and plays a significant role in the organizational and operational components of the Board of Trustees Office and the Diversity, Equity, and Inclusion program within the office. Board of Trustees meetings are a major responsibility for the Board Office and is essential to the overall governance, and subsequent operations, of the university. The Senior Associate must be able to provide project management and operational support for members of the university's Board of Trustees and its standing committees, with minimal guidance from the Board Secretary. As a critical team member, they must be able to interpret policies relating to governance in furtherance of work duties. They must be able to work independently and manage projects from start to completion while managing other duties including, but not limited to, compiling, analyzing, and formatting data, and implementing best practices for Board operations and the Diversity, Equity, and Inclusion program. They will be responsible for managing the board portal, which is critical to Board Operations, as well as all other technology needs.

Reporting to the Board Secretary, the Senior Board Operations Associate is a liaison between members of the university community and the needs of the Board. This position involves working with high profile individuals both internally and externally, requiring diplomacy, discretion, and an extensive knowledge of the University. Matters and materials for the Board of Trustee are both sensitive and highly confidential therefore the Senior Associate must exercise the highest level of integrity, confidentiality, and discretion of Board relationships.

The Senior Board Operations Associate must be able to work a leadership role in developing programs for the delivery of information to Board members, working with vendors, senior university officials and others to ensure timely and accessible materials for the smooth and effective execution of meetings. They interact on a regular basis with individual governing board members, providing governance direction and assessing and addressing individual interactions with Northeastern. The Board Office interacts with trustees, campus guests, dignitaries and other important individuals. As such, the Senior Associate is expected to maintain a professional appearance and mannerisms, collaborate, and work well with individuals across the Northeastern network.

This position coordinates with other Advancement and university staff, and external constituents on initiatives related to ongoing leadership relations. The Senior Board Operations Associate performs a range of duties that require tact, sensitivity, diplomacy, consensus-building, flexibility, discretion, and confidentiality.


Bachelor's degree required. Advanced degree preferred. At least four (4) years of experience working in a fast-paced environment required, preferably with governing boards or in higher education or advancement operations. Strong organizational and information management skills. Ability to consistently interact positively with variety of constituents essential. Excellent critical thinking skills, word processing, database software skills, automated calendaring, and spreadsheet proficiency required. Extraordinary level of professionalism required. Must have proven ability to work independently, manage multiple projects at once, and complete projects with minimal supervision. Must have excellent written and verbal communication skills and be able to serve as an ambassador for Board Office and Advancement Division, if needed.


Board of Trustees

Interpret Bylaws, policies, and other governance documents in furtherance of duties. Must be able to understand the bylaws to assist with timely coordination of Board of Trustees meetings and related events as necessary. Prepare Board and Committee briefings and votes. Manage day-to-day programmatic needs of the Board Secretary and the Associate Director. Manage board portal for Board Office staff meetings. Conduct research for meetings and events. Compile, format, and analyze data related to research special projects. Prepare communications, documents, and correspondence as requested, some of which may be confidential in nature. Organize and maintain Board of Trustees compliance training program and assist with orientation program. Capture pertinent data for Salesforce and reporting for the Board Secretary. Provide technology support to the Trustees Office. Other duties as assigned.

Diversity, Inclusion, and Equity Program

Conduct research for meetings and events. Compile, format, and analyze data related to research special projects. Other duties as assigned.

Position Type

General Administration

Additional Information

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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