Field of Study Success Coach (Men of Color Success and
Southwestern Community College District
Student Engagement and Completion Programs
Incumbents in District positions are expected to exhibit an
equity-minded focus, responsiveness, and sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
gender identity, sexual orientation, and ethnic backgrounds of
community college students, and employees, including those with
physical or learning disabilities, and successfully foster and
support an inclusive educational and employment environment.
Under the direction of the Director, Men of Color Success and
Excellence, serve as the main point of contact for a field of study
(FoS)/Pathway to support a student success team. Provide case
management and referral services to students enrolled in the
assigned field of study/meta major. This may include a variety of
complex technical and varied clerical work related to
academic/Instructional support and student services; provide
technical and clerical support to faculty and staff; provide
diverse information and assistance to students, staff, faculty,
managers, and the general public regarding various student services
and instructional support functions, services, and activities. The
coach will collaborate and coordinate with Success Team members to
engage counselors, faculty, and staff in the design and
implementation of student-centered interventions to support student
success and equity.
REPRESENTATIVE DUTIES: The following duties
are typical for this classification. Incumbents may not perform all
of the listed duties and/or may be required to perform additional
or different duties from those set forth below to address
business/district needs and changing business/district
Knowledge and Abilities:
MUST HAVE KNOWLEDGE OF:
- Provide triage services to students enrolled in the assigned
field of study including setting up counseling appointments for
students enrolled in the assigned FoS.
- Collaborate with the success team to meet regularly with the
assigned FoS Dean, lead faculty from instruction and student
services; plan assigned Pathway/FoS Orientation; plan student
engagement activities; collaborate with career & transfer
connections to facilitate career related exposure opportunities;
support collaboration between success team, FoS faculty and
Marketing regarding program communication and upcoming changes;
maintain a FoS canvas course shell and implement pathway/FoS
specific communication using Starfish and Canvas platforms.
- Monitor Pathway/Field of Study specific data related to student
success, retention, and equity gaps.
- Collaborate with others to implement aligned efforts including
directing students to academic support programs and services;
increasing faculty participation using Starfish Early Alert and
providing students with strategies for academic success.
- Work closely with counseling faculty in FoS/Pathway to track
SEP and student progress, design interventions to support student
success and address equity gaps.
- Prepare Year-End Success Team Report for assigned
- Provide admissions and records information in accordance with
District policies and procedures; provide application status and
related forms; provide information and explain District policies,
procedures, rules, and regulations; update usernames and reset
- Serve as the assigned FoS/Pathway SARS and SARS call
administrator or similar technology solution; add and maintain
counselor master schedules; maintain and update user information;
provide training and assistance to users; input and maintain
information in system; extract information and assemble materials
as requested for events and activities; prepare various
- Provide information to students applying for financial aid;
assist applicants and recipients in completing the various forms
and applications for loans, scholarships, and fee waivers schedule
appointments for Financial Aid/SAP workshops; advise and assist
students with MySWC accounts; assist in troubleshooting.
- Perform related duties and responsibilities as required.
MUST HAVE ABILITY TO:
- Student Centered & Equity Minded Case Management.
- Pertinent State, federal, and program area policies, rules, and
regulations including applicable sections of the State Education
Code and state and federal regulations and guidelines concerning
international students, financial aid, college admission, and other
- Principles and procedures of financial and statistical
- Conflict mediation.
- Public Speaking.
- Modern office procedures, methods, and equipment including
computers and applicable software applications such as word
processing, spreadsheets, and databases
- Interpersonal skills using tact, patience, and courtesy.
- Methods and techniques of report preparation.
- Oral and written communication skills
- English usage, spelling, grammar, and punctuation
Education and Experience:
Any combination of training and experience which would provide
the required knowledge, skills, and abilities is qualifying. A
typical way to obtain the required qualifications would
- Organize and manage multiple tasks while working in a high
- Understand, explain, and apply laws, rules, regulations, and
policies related to various college programs and student
- Manage healthy conflict to resolve issues in alignment with
College mission and goals.
- Operate office equipment including computers and supporting
electronic/computerized word processing, spreadsheet, and database
- Type and/or enter data at a rate of speed necessary for
successful job performance.
- Learn and adapt to changing technology and equipment used in
the performance of assigned duties.
- Maintain accurate and complete records and prepare
- Work independently with limited direction.
- Plan and organize work to meet schedules and deadlines.
- Analyze situations accurately and adopt an effective course of
action work effectively with frequent interruptions.
- Work with and exhibit sensitivity to understanding the needs of
diverse, minoritized student populations in a community
- Communicate clearly and concisely, both orally and in
Equivalent to a bachelor’s degree in business, psychology
or other related field AND
Two (2) years of increasingly responsible experience in a student
services, academic/instructional support or higher education
setting involving frequent student contact that demonstrates a
basic knowledge and understanding of both instructional and student
Minimum Qualifications: (Faculty and Academic Administrator
Possession of a valid Cardiopulmonary Resuscitation (CPR),
Automated External Defibrillator (AED), and First Aid
Range 28, Steps 1-7, $5,368.79-$6,792.81. Initial placement for
external applicants is Step 1. An excellent benefits package which
includes medical, vision, dental, retirement, vacation, generous
sick leave package, and life insurance is available for the
employee and eligible dependents.
As soon as the successful candidate is identified and following the
subsequent governing board approval.
All application materials must be received on-line at https://jobs.swccd.edu
. Position is
open until filled. Applications received by the first screening
deadline of 11:59 p.m. on Friday, September 22,
are guaranteed to be reviewed by the selection
committee. Any application received after the deadline is not
guaranteed a review.
Monday-Friday: 8:00 a.m.-5:00 p.m. (Approximately). Work schedule
may be adjusted to meet the needs of the office.Successful
candidate may be assigned to any of the campus sites (Chula Vista,
National City, Otay Mesa, and/or San Ysidro).
We regret we are unable to accept faxed, e-mailed, mailed, or hand
delivered application materials. Only complete application
materials submitted through SWC online system will be accepted. To
complete and submit your application for this position, please
visit our online employment website at https://jobs.swccd.edu
. All required
information must be submitted online before the review date and
time indicated on the job posting.
A confirmation number will be assigned if your application packet
has been successfully submitted. Assistance with the online
application process is available through the Human Resources Office
at 900 Otay Lakes Road, Chula Vista, CA 91910; telephone: (619)
482-6395 or e-mail to firstname.lastname@example.org.
It is the sole responsibility of the applicant to ensure that all
application materials are received by the review deadline date. A
separate, complete application packet is required for each position
for which you are applying for. All materials included in your
application packet become District property, will not be returned,
will not be copied, and will be considered for this opening
Candidates selected for employment with Southwestern Community
College District must be fingerprinted by an electronic
fingerprinting service (i.e. LiveScan) within 10 days of
employment; provide clearance of tuberculosis (dated within the
past 4 years and renewed every four years as a condition of
continued employment) within 60 days of employment; provide proof
of eligibility to work in the United States.
In addition to the above, for Faculty/Administrator positions
(only), successful candidate must submit official (sealed) college
transcripts confirming date degree conferred and/or a valid CA
Community College Credential.
Reasonable accommodations will be provided to candidates with
verified disabilities. Accommodation requests should be made at the
time the interview appointment is scheduled.
As an Equal Opportunity Employer and in compliance with the
Americans with Disabilities Act, Southwestern Community College
District will make reasonable accommodations for individuals with
The Southwestern Community College District shall not discriminate
against any person in employment or in any program affiliated with
the District on the basis of age, ancestry, color, ethnic group
identification, national origin, religion, race, sex, sexual
orientation, physical or mental disability, veteran status, or on
the basis of these perceived characteristics, or based on
association with a person or group with one or more of these actual
or perceived characteristics.
Notice of Availability of the Annual Security Report - Southwestern
College is committed to assisting all members of the community in
providing for their own safety and security. The Annual Security
Report is available on the SWCPD website at https://www.swccd.edu/student-support/safety-and-security/jeanne-clery-act/
If you would like to receive a hard copy of the Annual Security
Report, which contains this information, you can stop by the SWC
College Police Department or you can request that a copy be mailed
to you by calling (619) 482-6390.
The report contains information regarding campus security and
personal safety including topics such as: crime prevention; public
safety authority; crime reporting policies; programs to prevent
dating violence, domestic violence, sexual assault, and stalking;
the procedures the College will follow when one of these crimes is
reported; and other matters of importance related to security on
campus. The report also contains information about crime statistics
for the three most recent calendar years concerning reported crimes
that occurred on campus; in certain off-campus buildings or
property owned or controlled by the College or a recognized student
organization; and on public property within, or immediately
adjacent to and accessible from the campus.
This information is required by law and is provided by the SWC
College Police Department.
Drug and Alcohol Abuse Prevention Plan (DAAPP) - More information
about the DAAPP, including the Drug Free Environment and Drug
Prevention Program Policy and Procedure and Biennial report can be
found in the Health and Safety Section of the campus Consumer
Information page ( http://www.swccd.edu/index.aspx?page=1084
To apply, visit: https://jobs.swccd.edu/postings/4374