Dean, Student Support Services
North Orange County Community College District
CC Student Support Services
Percentage of Employment:
Months of Employment:
12 Months Per Year
Monday - Friday, 8:00 am - 5:00 pm (However,
some flexibility such as evenings and weekends will be required to
meet the needs of the department.)
Provides leadership in the administration, organization and
development of assigned college student support services and
programs, (i.e., Extended Opportunity Programs and Services (EOPS),
Cooperative Agencies Resources for Education (CARE), CalWORKs,
Grads to Be, Guardian Scholars, Disability Support Services (DSS),
Financial Aid, Student Life and Leadership, Veterans Resource
Center and related programs may be part of the assignment).
Serves as college Title IX coordinator with responsibilities for
notification and education; consultation, appropriate investigation
and disposition; institutional monitoring and compliance; and
advising college administration on matters related to Title IX.
Leads in the planning, organizing, scheduling and directing of the
development of Title IX activities.
Formulates and develops long and short-range goals and strategic
plans for assigned programs and services, including staffing,
facilities, curriculum and educational philosophy; assures
consistency of plans with other college and District plans.
Develops and implements plans and policies and procedures to
facilitate, improve and promote student support services and
programs; assures compliance with state and federal laws and
regulations applicable to Title IX and student support services and
Provides leadership and advocacy to enhance innovation and
participation in issues related to health services, student
activities, veterans resources, judicial affairs and Title
Develops and prepares the annual preliminary budgets for assigned
programs; monitors and controls budget expenditures; directs the
preparation and maintenance of detailed and comprehensive reports,
records and files regarding personnel, facilities, programs,
operations and activities.
Contributes to the development and implementation of outreach
activities and serves as a liaison with local high schools and
community agencies to promote enrollment and effectiveness of
programs and services.
Maintains communication with District and college staff and various
agencies to coordinate program services and activities and exchange
information; maintains current knowledge of state and federal laws
and regulations concerning programs and services.
Trains, supervises, evaluates and directs the work of personnel as
assigned; participates in selection and hiring processes.
Plans, organizes and arranges appropriate staff development
programs and activities for faculty and staff; provides orientation
for new employees.
Organizes, attends or chairs a variety of administrative and staff
meetings as required; serves on committees as assigned; provides
administrative oversight of special projects or programs as
Maintains current knowledge of instructional methods and new
technologies pertinent to assigned programs; learns and applies
emerging technologies and advances (e.g., computer software
applications) as necessary to perform duties in an efficient,
organized and timely manner.
Provides direction for the development of new programs, including
contribution to the development or redesign of existing programs in
student support services.
Provide leadership in District/College efforts to increase the
diversity of faculty and staff, to address student achievement
gaps, and in the creation of a welcoming and inclusive work and
Assist and promote the growth and success of a diverse population
of students and employees through the development of
interculturally competent and equity minded management and
leadership abilities. The ideal candidate should have experience in
this area with African Americans, Latinx, Native Americans, Pacific
Islanders and other disproportionately impacted students and
Performs related duties as assigned.
In addition to the essential functions, the Dean of Student Support
Services may participate in the development and administration of
external funding sources from grants, corporate sponsorships, and
Under the direction of the Chief Student Services Officer, this
position is responsible for performing a variety of administrative
and supervisory duties related to the functions and activities of
the college student support services and programs, as well as
campus Title IX compliance coordination.
The Dean of Student Support Services maintains frequent contact
with college and District administrators, faculty, staff and
Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and
Knowledge of California education code and requirements, including
Title 5 Title IX
Knowledge of federal and state laws and regulations related to
student support services and programs
Knowledge of research project policies, procedures and practices,
including data collection and analysis
Knowledge of educational pedagogy and student success strategies
applicable for the diverse community college student body
Knowledge of correct English usage, grammar, spelling, punctuation,
Knowledge of record keeping procedures
Knowledge of budget preparation and maintenance
Knowledge of appropriate software and databases
Ability to interpret, apply and explain laws, regulations, policies
Ability to assess, analyze, implement and evaluate research project
Ability to analyze situations accurately and adopt an effective
course of action
Ability to plan, organize and prioritize work
Ability to meet schedules and time lines
Ability to work independently with little direction
Ability to understand and follow oral and written directions
Ability to communicate efficiently both orally and in writing
Ability to supervise, train and provide work direction to
Ability to establish and maintain effective working relationships
The award of all degrees must be verifiable on a legible
transcript. If degree award date is not posted on transcript your
application will be deemed incomplete and removed from
consideration. All degrees and course work used to satisfy the
required minimum qualifications must be from accredited
post-secondary institutions. If selected as a finalist
and/or given an offer of employment for this position, you will be
required to provide a transcript (may be unofficial). Human
Resources will contact the finalist to obtain this required
documentation at that phase of the recruitment.
Master’s degree from a regionally accredited institution and at
least one year of formal training, internship or leadership
experience reasonably related to the assignment.
Commitment to diversity. All applicants must have demonstrated
sensitivity to and understanding of the diverse academic,
socioeconomic, cultural, disability, gender, gender identity,
sexual orientation, and ethnic backgrounds of community college
students, faculty and staff. The applicant must be able to
demonstrate how their experience with these factors relates to
successfully achieving the goals of the position.
Experience in teaching or counseling students, preferably in a
higher education environment.
Minimum of two (2) years of experience in the management,
coordination, or leadership of student support services or programs
in a higher education environment, such as Extended Opportunity
Programs and Services (EOPS), Disability Support Services (DSS),
Veteran Services, Financial Aid, etc.
Experience and knowledge of guidelines pertaining to higher
education compliance (Title IX, ADA/504, Title 5, etc.)
Experience with state directed practices and procedures governing
student conduct from both student services and instructional areas
of the campus.
Experience coordinating, conducting, and/or supervising outreach
programs for specialized student support programs.
Experience working with computer software and other technologies
related to student support services and programs.
Demonstrated experience leading, developing, and/or implementing
diversity, inclusion, and equity efforts for students and/or
Prior experience in approaching work and interactions with
colleagues and/or students in an equity minded manner. Ability to
provide an inclusive and welcoming work/educational
Office environment; subject to constant interruptions and frequent
interaction with others; dexterity of hands and fingers to operate
a computer keyboard; hearing and speaking to exchange information
in person one-on-one, in a group setting or on the telephone;
travel to various locations; sitting or standing for extended
periods of time (up to 2-3 hours); seeing to read a variety of
printed materials and information on a computer screen for extended
periods of time; ability to lift, carry and/or move objects
weighing up to 10 pounds.
$170,675 - $215,388 Annually
Number of Vacancies:
Special Instructions Summary: Special COVID 19
Notice: Interviews may be held in person (following all necessary
precautions) or in a virtual format.
Employees must reside
in California while employed with NOCCCD, even during remote work.
Thank you for your continued interest in working at North
Orange County Community College District.
The North Orange County Community College District is committed to
protecting the health and wellbeing of students, faculty, staff,
administrators, and the communities it serves. The Board of
Trustees adopted a position of strongly recommending, rather than
mandating, COVID-19 vaccines and strongly recommending boosters for
all employees and students, effective January 1, 2023. More
information can be found on our District website by
Work Schedule: District employees can apply for the
Flexible/Hybrid Work Program, working a hybrid schedule of remote
work and in-person each week. Approval and number of in-person days
may vary by position/department. Questions regarding the work
schedule may be discussed with Hiring Manager if selected as an
Initial salary placement will be determined by the Office of Human
Resources in accordance with Board Policy and is not negotiable.
The candidate selected for employment may need to submit official
transcripts, as applicable, prior to the first duty day, and will
be required to provide identification and employment eligibility as
outlined in the Immigration Reform and Control Act. NOCCCD will not
sponsor any visa applications.
The District may choose to fill one or more positions from this
recruitment within six (6) months.
To ensure consistency and fairness to all applicants, please do not
submit materials in addition to those requested. Additional
materials will not be considered or returned. Be sure to complete
all questions and sections of the application. For questions which
may not apply, indicate “N/A” (not applicable). Do not use terms
such as “see resume” or “see attached”.
minimum required number of references for this position is three
(3) and will be requested at the finalist and/or offer of
employment phase of the hiring process.
All applications will be screened under a process of utmost
confidentiality by a committee of representatives from the college
community. Possession of the minimum qualifications does not ensure
an interview. At the time of the interview a written exercise
and/or an oral presentation related to the assignment may be
required. Subsequent to the interviews, the screening committee
will select candidates for final consideration. A second interview
will be required of candidates selected as finalists.
Minimum Qualifications - Experience: One year of experience is
equivalent to 12 months of experience at a maximum of 40 hours per
week (full time). Applicable part-time experience will be converted
to the full-time equivalent for the sole purpose of meeting the
experience minimum qualification (example: Twelve (12) months of
part time work experience is equivalent to six (6) months full
Minimum Qualifications - Education: 24 units are equal to one year
of education. As applicable, education must be from a regionally
accredited institution and verifiable on a legible unofficial
NOCCCD offers reimbursement for candidate travel expenses. Visit
to view the administrative procedures - AP 7120-10.
Evaluations of foreign degrees and/or course work are required. See
our website at https://www.nocccd.edu/minimum-qualifications
for information regarding evaluation of foreign degrees.
If you would like to add additional transcripts not required by the
position, you may upload them to the “Additional Transcripts” link
when completing your application.
Reasonable accommodations for applicants with disabilities may be
requested by calling (714) 808-4810 at least three business days in
advance of the scheduled examination/interview date.
To apply, visit: https://nocccd.peopleadmin.com/postings/6540