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Dean, Student Support Services

North Orange County Community College District
California, United States
Salary Not specified
Start date
Sep 6, 2023

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Position Type
Faculty Positions, Business & Management, Accounting & Finance
Employment Level
Employment Type
Full Time

Dean, Student Support Services

North Orange County Community College District

Position Number: 2015192P

Location: Cypress College

Department: CC Student Support Services

Percentage of Employment: 100%

Months of Employment: 12 Months Per Year

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm (However, some flexibility such as evenings and weekends will be required to meet the needs of the department.)

Job Description:
Provides leadership in the administration, organization and development of assigned college student support services and programs, (i.e., Extended Opportunity Programs and Services (EOPS), Cooperative Agencies Resources for Education (CARE), CalWORKs, Grads to Be, Guardian Scholars, Disability Support Services (DSS), Financial Aid, Student Life and Leadership, Veterans Resource Center and related programs may be part of the assignment).

Serves as college Title IX coordinator with responsibilities for notification and education; consultation, appropriate investigation and disposition; institutional monitoring and compliance; and advising college administration on matters related to Title IX. Leads in the planning, organizing, scheduling and directing of the development of Title IX activities.

Formulates and develops long and short-range goals and strategic plans for assigned programs and services, including staffing, facilities, curriculum and educational philosophy; assures consistency of plans with other college and District plans.

Develops and implements plans and policies and procedures to facilitate, improve and promote student support services and programs; assures compliance with state and federal laws and regulations applicable to Title IX and student support services and programs.

Provides leadership and advocacy to enhance innovation and participation in issues related to health services, student activities, veterans resources, judicial affairs and Title IX.

Develops and prepares the annual preliminary budgets for assigned programs; monitors and controls budget expenditures; directs the preparation and maintenance of detailed and comprehensive reports, records and files regarding personnel, facilities, programs, operations and activities.

Contributes to the development and implementation of outreach activities and serves as a liaison with local high schools and community agencies to promote enrollment and effectiveness of programs and services.

Maintains communication with District and college staff and various agencies to coordinate program services and activities and exchange information; maintains current knowledge of state and federal laws and regulations concerning programs and services.

Trains, supervises, evaluates and directs the work of personnel as assigned; participates in selection and hiring processes.

Plans, organizes and arranges appropriate staff development programs and activities for faculty and staff; provides orientation for new employees.

Organizes, attends or chairs a variety of administrative and staff meetings as required; serves on committees as assigned; provides administrative oversight of special projects or programs as assigned.

Maintains current knowledge of instructional methods and new technologies pertinent to assigned programs; learns and applies emerging technologies and advances (e.g., computer software applications) as necessary to perform duties in an efficient, organized and timely manner.

Provides direction for the development of new programs, including contribution to the development or redesign of existing programs in student support services.

Provide leadership in District/College efforts to increase the diversity of faculty and staff, to address student achievement gaps, and in the creation of a welcoming and inclusive work and educational environment.

Assist and promote the growth and success of a diverse population of students and employees through the development of interculturally competent and equity minded management and leadership abilities. The ideal candidate should have experience in this area with African Americans, Latinx, Native Americans, Pacific Islanders and other disproportionately impacted students and employees.

Performs related duties as assigned.

In addition to the essential functions, the Dean of Student Support Services may participate in the development and administration of external funding sources from grants, corporate sponsorships, and donations.

Primary Purpose:
Under the direction of the Chief Student Services Officer, this position is responsible for performing a variety of administrative and supervisory duties related to the functions and activities of the college student support services and programs, as well as campus Title IX compliance coordination.

Working Relationships:
The Dean of Student Support Services maintains frequent contact with college and District administrators, faculty, staff and students.

Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives

Knowledge of California education code and requirements, including Title 5 Title IX
Knowledge of federal and state laws and regulations related to student support services and programs
Knowledge of research project policies, procedures and practices, including data collection and analysis
Knowledge of educational pedagogy and student success strategies applicable for the diverse community college student body
Knowledge of correct English usage, grammar, spelling, punctuation, and vocabulary
Knowledge of record keeping procedures
Knowledge of budget preparation and maintenance
Knowledge of appropriate software and databases
Ability to interpret, apply and explain laws, regulations, policies and procedures
Ability to assess, analyze, implement and evaluate research project activities
Ability to analyze situations accurately and adopt an effective course of action
Ability to plan, organize and prioritize work
Ability to meet schedules and time lines
Ability to work independently with little direction
Ability to understand and follow oral and written directions
Ability to communicate efficiently both orally and in writing
Ability to supervise, train and provide work direction to others
Ability to establish and maintain effective working relationships with others

Special Requirements:
The award of all degrees must be verifiable on a legible transcript. If degree award date is not posted on transcript your application will be deemed incomplete and removed from consideration. All degrees and course work used to satisfy the required minimum qualifications must be from accredited post-secondary institutions. If selected as a finalist and/or given an offer of employment for this position, you will be required to provide a transcript (may be unofficial). Human Resources will contact the finalist to obtain this required documentation at that phase of the recruitment.

Minimum Qualifications:
Master’s degree from a regionally accredited institution and at least one year of formal training, internship or leadership experience reasonably related to the assignment.

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Desirable Qualifications:
Experience in teaching or counseling students, preferably in a higher education environment.

Minimum of two (2) years of experience in the management, coordination, or leadership of student support services or programs in a higher education environment, such as Extended Opportunity Programs and Services (EOPS), Disability Support Services (DSS), Veteran Services, Financial Aid, etc.

Experience and knowledge of guidelines pertaining to higher education compliance (Title IX, ADA/504, Title 5, etc.) requirements.

Experience with state directed practices and procedures governing student conduct from both student services and instructional areas of the campus.

Experience coordinating, conducting, and/or supervising outreach programs for specialized student support programs.

Experience working with computer software and other technologies related to student support services and programs.

Demonstrated experience leading, developing, and/or implementing diversity, inclusion, and equity efforts for students and/or employees.
Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment.

Working Conditions:
Office environment; subject to constant interruptions and frequent interaction with others; dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to exchange information in person one-on-one, in a group setting or on the telephone; travel to various locations; sitting or standing for extended periods of time (up to 2-3 hours); seeing to read a variety of printed materials and information on a computer screen for extended periods of time; ability to lift, carry and/or move objects weighing up to 10 pounds.

Salary Range: $170,675 - $215,388 Annually

Number of Vacancies:

Posting Number: 2015192P

Open Date: 09/01/2023

Close Date: 9/25/2023

Special Instructions Summary: Special COVID 19 Notice: Interviews may be held in person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with NOCCCD, even during remote work. Thank you for your continued interest in working at North Orange County Community College District.

The North Orange County Community College District is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. The Board of Trustees adopted a position of strongly recommending, rather than mandating, COVID-19 vaccines and strongly recommending boosters for all employees and students, effective January 1, 2023. More information can be found on our District website by visiting
Work Schedule: District employees can apply for the Flexible/Hybrid Work Program, working a hybrid schedule of remote work and in-person each week. Approval and number of in-person days may vary by position/department. Questions regarding the work schedule may be discussed with Hiring Manager if selected as an interview candidate.

Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The candidate selected for employment may need to submit official transcripts, as applicable, prior to the first duty day, and will be required to provide identification and employment eligibility as outlined in the Immigration Reform and Control Act. NOCCCD will not sponsor any visa applications.
The District may choose to fill one or more positions from this recruitment within six (6) months.
To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.
The minimum required number of references for this position is three (3) and will be requested at the finalist and/or offer of employment phase of the hiring process.

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview. At the time of the interview a written exercise and/or an oral presentation related to the assignment may be required. Subsequent to the interviews, the screening committee will select candidates for final consideration. A second interview will be required of candidates selected as finalists.
Minimum Qualifications - Experience: One year of experience is equivalent to 12 months of experience at a maximum of 40 hours per week (full time). Applicable part-time experience will be converted to the full-time equivalent for the sole purpose of meeting the experience minimum qualification (example: Twelve (12) months of part time work experience is equivalent to six (6) months full time).
Minimum Qualifications - Education: 24 units are equal to one year of education. As applicable, education must be from a regionally accredited institution and verifiable on a legible unofficial transcript.
NOCCCD offers reimbursement for candidate travel expenses. Visit to view the administrative procedures - AP 7120-10.
Evaluations of foreign degrees and/or course work are required. See our website at for information regarding evaluation of foreign degrees.
If you would like to add additional transcripts not required by the position, you may upload them to the “Additional Transcripts” link when completing your application.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4810 at least three business days in advance of the scheduled examination/interview date.

To apply, visit:


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